Professional Services Solutions Engineer, Hyperspectral

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, and The Netherlands.

Solution Engineers on Planet’s Professional Services team are experienced technologists who help Planet’s customers define the art of the possible while taking full advantage of Planet's product offerings.  Different users will need different kinds of help, but most importantly, you will need to be a good listener to understand users' problems so that you can apply creative solutions. Your efforts will be directly visible in customers' ability to make global change actionable.

This role will have a focus working on applications and use cases leveraging Planet’s next-generation hyperspectral imaging capabilities from the upcoming constellation of satellites.    

About the Role:  

• Apply your expertise in remote sensing, imaging spectroscopy and geospatial technologies to help Planet’s Professional Services customers be successful in their adoption of the Planet Platform. 
• Understand and align Professional Services project development and Planet’s hyperspectral product strategy to your customer’s business and technology strategies.  
• Build software tools, proofs of concept and sample applications with a focus on use cases made possible via hyperspectral imaging. 
• Own the customer success lifecycle for Professional Services engagements, from scoping and discovery, to project execution and delivery.  On any day, you may find yourself writing requirements documents, applying your expertise in data analytics, collaborating with software engineers, leading a training event, or delivering solutions to a client.
• Champion Planet’s products and offerings in-person and via online assistance by providing training, presenting at conferences, writing technical tutorials, and publishing articles and videos.
• Collaborate with Sales to help close business opportunities, growing Planet’s customer base and usage of Planet data across vertical markets.
• Influence the direction of Planet’s products and offerings by gathering insights from customer engagements and the user community.
• Interact and engage with users in Planet’s Science Programs to source novel customer applications and unique insights.
• Engage with Early Access Program customers in the pre-spacecraft launch environment. The goal is to prime users to be able to exploit hyperspectral data as soon as it is available and to learn what workflows and interfaces are best-suited for their needs.

Impact You’ll Own:

• As a Solutions Engineer, you pride yourself on your problem-solving and analytical skills
• You have the ability to quickly learn unfamiliar systems & code bases
• You can handle the most stressful situations calmly
• You often suggest ideas for new applications and processes that can improve operations
• You're self-motivated
• Your ability to debug & triage complex problems is outstanding
• You work well independently or as part of a team
• You are highly effective at in-person and written communication and can convey complex ideas and concepts to non-specialists

What You Bring:

• 3+ years experience working in a technical geospatial or remote sensing role.
• Proven ability programming with Python to process imagery, manipulate vector data, interact with APIs and build data pipelines.
• Experience with imaging spectroscopy and use cases that leverage the capabilities of afforded via hyperspectral remote sensing.
• Expertise with QGIS, Esri software, GDAL or other common geospatial software.
• Familiarity with cloud-based architectures or machine learning.
• Demonstrated ability to lead customer engagements.
• Ability to run workshops or training sessions with users.
• Degree in GIS, Computer Science, Remote Sensing, Geography or a related field. An advanced degree is preferred.

Benefits While Working at Planet:

• Comprehensive Health Plan
• Wellness program and onsite massages in specific offices
• Flexible Time Off
• Recognition Programs
• Commuter Benefits
• Learning and Tuition Reimbursement
• Parental Leave
• Offsites and Happy Hours
• Volunteering Benefits

Some Press About Us: 

Our CEO, Will Marshall featured on TED and featured in a Planet Blog

“Planet: Bringing Space Back Down to Earth”

Tiny, privately owned satellites are changing how we view the Earth features in NBC News

“Planet And Rocket Lab Create Mission Patch To Honor Women In Aerospace” —Planet Blog

Why we care so much about Belonging. 

We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate  north star of Belonging, dreaming big as we approach our ongoing work with diversity, equity and inclusion.  If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply!  At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description.  We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts.  We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. 

EEO statement:

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. 

Accommodations:

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the interview process, please call Planet's front office at 669-214-9404 or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Compensation (only applicable for Colorado applicants):

The base pay range targeted for this position in Colorado is: $81,000 - $159,000. This role is eligible for bonus, commission and equity.

The actual offer, including the compensation package, is determined based on multiple factors, including experience, location, and other business considerations.

Planet is registered as an employer in many, but not all, states. If you are not able to work from a state where Planet is registered, you will not be eligible for employment.