Senior Product Manager, Financial Services, Credit (remote)

Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. Across our initiatives--from our debit and credit cards to our global scale reforestation and carbon credit projects--the estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. With more than 7 million members, over $550 million in funding to date, and a commitment to plant one billion trees by 2030, Aspiration is not only a certified B Corporation but has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations five times in a row.
Our Core Values are Aspiration’s guiding principles:
Action: We take initiative. We are doers, not bystanders
Boldness: We don’t tinker, we transform.
Customer-Centered: Our customers are at the core of our business. Delivering for them is our North Star.
Diligence & Dedication: We do what we say we’re going to do, when we say we’re going to do it.
Entrepreneurial: Act like an entrepreneur not an employee, generate results for the company and customers everyday.

What You'll Do

• Help drive the product vision, strategy, KPIs and roadmap for our credit card products.
• Lead the ideation, technical development, and launch of innovative credit-related features and products.
• Build a deep understanding of our customer’s needs and continuously update based on the latest customer feedback and data.
• Identify and analyze growth opportunities, understanding their business impact and trade-offs to influence prioritization in collaboration with cross-functional stakeholders (Product, Marketing, Data and Analytics, Operations) on implementation.
• Identify customer experience detractors and key levers to improve customer experience
• Analyze qualitative and quantitative research to identify, prioritize and iterate on product opportunities.
• Drive the end-to-end product development lifecycle with a team of world-class designers and engineers.
• Ensure that Aspiration customers have a remarkably intuitive, helpful and reliable experience managing their credit card account.

What You'll Bring

• 5+ years of experience at leading technology companies in Product Management or other roles bridging business and technology
• A successful history of working on consumer-based financial services. Solid understanding of credit or lending domain, including underwriting, account management, payments, and rewards.
• A proven history of owning a product and driving growth
• Ability to analyze and use data to inform decisions
• An entrepreneurial mindset, ready to assemble and lead cross-functional teams. Excellent communication skills and possess the ability to distill key takeaways quickly
• Proven ability to create high quality, high impact experiences with considered haste.
• Ability to lead in a collaborative team environment.
• A primal obsession with our customer’s financial success.
• Experience with FIS, Alloy, Experian, Mastercard, and/or Plaid a plus.

What You'll Get

• Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm.
• Opportunity to be part of and to contribute to ESG, as a steward of social and environmental change.
• Participation opportunities in Diversity, Equity and Inclusion employee activities and events
• Robust benefit offerings, including medical, dental, vision and 401k.
• Parental Leave expansion (12 weeks of paid leave over the course of a year)
• Pet Insurance and other voluntary benefit plan offerings
• Unlimited vacation time and 80 hours of sick time annually
• 12 Paid Holidays
• Work from home setup and equipment reimbursement
• Semi - annual performance reviews
• Employee Referral Bonus Program

Aspiration is proud to be an ESG company.  We are an equal opportunity workplace. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day.
This organization participates in E-Verify.  Find more information here!
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