Sr. Business Operations Associate

Who is Bird

Bird is on a mission to bring environmentally friendly transportation to everyone. Our products, services, and people share one common goal: to make cities more livable by reducing gas-powered car usage, lowering carbon emissions, and improving the safety of all road users.

Job Summary

The Business Operations Senior Associate will champion high priority projects for the Chief Mobility Officer, Chief Operating Officer, and Head of Business Operations in North America. In this role, you will amplify the profitable growth of our business through tackling key business priorities, scaling best practices, and implementing operational improvements. We need a strategic critical thinker who can draw upon strong operational and analytical experience to start at 30,000 feet and then dive deep into the details to ensure high quality results. Additionally, this role will involve supporting other business units (e.g., City Operations, City Strategy, Government Partnerships, Sales, etc.) with key strategic initiatives as we prepare for our next phase of growth as a public company.

The ideal candidate for this role should have a “doer” attitude, strong strategic skills, excellent time-management and organizational habits, and the ability to clearly communicate and present information to seek buy-in.

Responsibilities

• Develop frameworks and drive data analysis on strategic priorities in order to optimize our business and solve the biggest problems as they arise
• Work closely with other members of the Bird team, measure the impact and efficiency of processes while identifying news ways to create value for the business
• Lead recurring strategic planning processes to set operational and financial targets and identify highest ROI means of deploying our vehicles
• Scale best practices that are incubated from test to global implementation
• Oversee business performance reporting and own strategic content distribution to executive leadership
• Be a hard-working multitasker, supporting teams in multiple locations. You’ll be one of the go to people when the business requires solutions to fire drills

Requirements

• Bachelor's degree or equivalent
• 3-5 years of experience in strategy / investment banking / consulting / business intelligence or comparable roles at high growth startups

Preferred Qualifications

• Exceptional communication and organization skills
• Strong Excel and data analytics capabilities, including comfort with building financial models to drive decision making on strategic initiatives
• Experience packaging insights from data analysis into slide output (Google Sheets, Powerpoint) to facilitate executive engagement and decision making 
• Basic SQL capabilities preferred, but not required 
• Balance attention to detail with swift execution – we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength
• Explorer – the ability to self-serve, investigate and get the data we require will make you much more effective in this role
• A “get it done” attitude – bias toward action, great collaboration and master disambiguation – constantly pushing toward clarity and delivery

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks up

We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge. We also offer a generous employer-paid healthcare package, childcare support, pre-tax spending accounts, mental health resources, a work from home stipend, a wellness stipend, and a whole host of other out of the box benefits that meet you where you are.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.