We're Cruise, a self-driving service designed for the cities we love.
We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.
Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.
If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us.
Product Operations applies human intelligence to some of the toughest problems at Cruise. We work closely with cross-functional teams across Engineering, Product Management, and Business to create and iterate on products that move our business forward. We have a large, globally distributed workforce and are integral to Cruise’s technology development.
We are looking for a Senior Product Operations Manager on the AV Performance team that accelerates the impact of our ops-dependent products and advances our AV technology. This role will build a holistic view of the challenges and opportunities across our global operations and product suite, develop and drive technical product and operational solutions, and build organizational excellence in data driven experimentation and rapid iteration.
Lead the strategic execution of new cross-functional initiatives
Identify and prioritize technical and operational initiatives that drive impact and/or efficiency; generate cross-functional agreement on implementing top ideas
Be the voice of ProdOps to Product & Eng - clarify and prioritize product gaps; drive tooling and process improvements & best practices
Build operational capabilities specifically around human-in-the-loop systems that significantly increase our rate of feedback and iteration on new features, processes, and products
Develop data structures & standards that meet partner requirements and unlock impact/efficiencies
Scope and implement analyses, experiments, and pilots that inform product direction and answer strategic, cross-cutting questions
Understand technical details and critical datasets; work with stakeholders to design and implement improvements / solutions
Oversee day to day operations of large distributed workforce, partnering with relevant teams to ensure results are completed on time, cost-effectively and with objectives achieved
Track, measure, and communicate progress to Cruise leadership and stakeholders that showcases the impact of our work
3-5 years of work experience, including in consulting, finance, or business operations, or tech startups
Experience developing sophisticated, innovative strategies for navigating a complex and nascent industry
Proficiency in crafting and presenting executive-level communications on high-impact, contentious decisions
Track-record of using analytical thinking to pose data-driven questions, provide insightful analysis, and define and improving KPIs for continuous program improvement
Proficiency in influencing without authority and building consensus across diverse stakeholders for new ideas
Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives.
We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.
Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com.
We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.
Vaccine Mandate.
At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event.
If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation.
Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.