<div>As a technician with the Skip DC team, you will service our electric vehicles and make sure they are running their best every day. Technicians are at the heart of each depot working on Skips and testing to make sure they are the highest level of quality and safety before they are released to the public. You will have the opportunity to develop valuable technical skills in a fast-paced, collaborative, and mission-driven company.</div><div><br></div><div>Skip's mission is to energize cities by making mobility accessible to everyone. We believe this requires designing every aspect of a micro-mobility network from the ground up. This includes custom vehicle hardware, the software-defined fleet management system, and ground operations for safety and recharging. Our success will make it easier for everyone to work, play, and connect in their communities.</div><div><br></div><br><br><h3>WHAT YOU'LL DO:</h3><ul><li>Service, repair, and test new types of electric vehicles in a fast-growing industry</li><li>Get fully trained on how to repair light electric vehicles for fleet use </li><li>Inspect and evaluate vehicles and escalate issues when needed</li><li>Assemble and disassemble vehicles using hand and power tools</li><li>Repair sub-assemblies such as handlebars, decks and IoT's (cell phone)</li><li>Test and clear scooters through an Outgoing Quality Control (OQC) process for release</li><li>Log details of the repair on the computer ticketing system</li><li>Collaborate with team members to meet efficiency goals and solve complex challenges</li></ul><h3>YOU SHOULD HAVE:</h3><ul><li>The ability to pass a background check</li><li>Previous experience working on automotive, motorcycle, HVAC, electronic repair, and bicycles</li><li>Adept with power tools and ability to work on small mechanical assemblies</li><li>The ability to listen and learn new tasks</li><li>A basic command of the English language to communicate effectively</li><li>A willingness to multi-task and take on different roles around the shop</li><li>A strong work ethic and dependable</li><li>Availability on Monday through Friday from 7am to 4pm OR Thursday through Monday from 8am to 5pm</li><li>Attention to detail</li><li>Discipline to maintain an organized workspace</li><li>The ability to solder is a plus but not a requirement</li><div><br></div></ul><h3>WHAT WE OFFER:</h3><ul><li>The satisfaction of delivering an amazing experience for millions of people, from complete strangers to your friends and family.</li><li>A culture built around putting the customer first, prioritizing dependability, safety, and transparency.</li><li>The opportunity to learn about and solve difficult technical challenges, such as fleet management for hundreds of thousands of light electric vehicles.</li><li>Personal, professional, and leadership growth at a fast-growing startup at its inflection point.</li><li>Competitive salaries and benefits, including coverage for health, dental, and vision insurance</li></ul><br><div><b style="font-size:18px;">WHY JOIN SKIP?</b></div><div><br></div><div>Designing from the ground up is important for supply chain and fleet management, especially when it comes to reliability, safety, business management, and a great rider experience. Our leadership team has the most experience in designing light electric vehicles from the ground up. Our founders previously were co-founders at Boosted, where they designed and built the first reliable micromobility vehicle and presented their work at <a href="https://www.ted.com/talks/sanjay_dastoor_a_skateboard_with_a_boost">TED</a>. </div><div><br></div><div>We know our customers aren’t just our riders, but also the public and city governments. We helped create the first scooter sharing permit in the US, were the first to share data on scooter usage with cities, and have been at the front of transparent operation around fleet management and vehicle safety. The result is deeper collaboration with cities, fewer complaints from the public, and a better experience for our riders.</div><div><br></div><div>We are backed by some of the world’s best investors, including Accel, Menlo, Y Combinator, Initialized, A Capital, and Paul Graham.  </div>

Creating sustainable electric vehicle networks for last-mile transportation. Backed by top investors and dedicated to collaboration and innovation.

Technician

<div><span style="font-size:12pt;">Do you love riding e-scooters around the city? If so, we have an awesome position for you as a Skip Scout for the DC team!  You will be a Skip brand ambassador to the community and coordinate with the dispatcher to perform tasks around the city. You will have the opportunity to develop valuable operating skills in a fast-paced, collaborative, and mission-driven company. This is a full time position. </span></div><div><br></div><div><span style="font-size:12pt;">Skip's mission is to energize cities by making mobility accessible to everyone. We believe this requires designing every aspect of a micro-mobility network from the ground up. This includes custom vehicle hardware, the software-defined fleet management system, and ground operations for safety and recharging. Our success will make it easier for everyone to work, play, and connect in their communities.</span></div><br><br><h3>WHAT YOU'LL DO:</h3><ul><li>Use an e-scooter to deploy, pickup, and reposition scooters throughout the DC area</li><li>Be a brand ambassador and positively share Skip with the community</li><li>Engage with prospective riders in high traffic areas around the city</li><li>Monitor streets to advise riders of proper scooter usage and traffic laws</li><li>Coordinate with the Dispatcher to recover high-value scooters that need urgent pickup</li><li>Carry out and improve fleet coordination and scooter pickup processes</li><li>Execute on management direction and ask for feedback on performance goals</li><li>This is a Full Time Position </li></ul><h3>WHAT YOU SHOULD HAVE:</h3><ul><li>Experience and comfort using electric scooter in an urban environment</li><li>An enthusiasm for scooters and alternative transportation</li><li>A strong sense of DC geography or the ability to learn</li><li>Ability to work independently with minimal supervision and make prioritization decisions on the fly</li><li>Ability to lift up to 50 pounds; stoop, bend, walk, and stand for long periods of time</li><li>Enjoy spending time outside and riding scooters</li><li>Strong verbal and communication skills</li><li>Position <b>does not</b> require a driver's license</li></ul><br><div><span style="font-size:24px;">Why Join Skip?</span></div><div><br></div><div><span style="font-size:12pt;">Designing from the ground up is important for supply chain and fleet management, especially when it comes to reliability, safety, business management, and a great rider experience. Our leadership team has the most experience in designing light electric vehicles from the ground up. Our founders previously were co-founders at Boosted, where they designed and built the first reliable micromobility vehicle and presented their work at </span><a href="https://www.ted.com/talks/sanjay_dastoor_a_skateboard_with_a_boost" style="font-size:12pt;">TED</a><span style="font-size:12pt;">. </span></div><div><br></div><div><span style="font-size:12pt;">We know our customers aren’t just our riders, but also the public and city governments. We helped create the first scooter sharing permit in the US, were the first to share data on scooter usage with cities, and have been at the front of transparent operation around fleet management and vehicle safety. The result is deeper collaboration with cities, fewer complaints from the public, and a better experience for our riders.</span></div><div><br></div><div><span style="font-size:12pt;">We are backed by some of the world’s best investors, including Accel, Menlo, Y Combinator, Initialized, A Capital, and Paul Graham.  </span></div><div><br></div><div><br></div><div>Skip is an equal employment opportunity employer. We are dedicated to providing an inclusive, open, and diverse work environment.</div>

Scout (Battery Swapper)

<div>Do you enjoy playing Battleship or Monopoly? As operations coordinator for the Skip DC team, you are in charge of all ingress and deployment of vehicles in and out of the repair facility. You will lead the Rangers (our distributed network of people charging scooters) to drop-off and pick-up scooters. You will be charging batteries, as well as assisting repair technicians.  You will have the opportunity to develop valuable operating skills in a fast-paced, collaborative, and mission-driven company.</div><div><br></div><div>Skip's mission is to energize cities by making mobility accessible to everyone. We believe this requires designing every aspect of a micro-mobility network from the ground up. This includes custom vehicle hardware, the software-defined fleet management system, and ground operations for safety and recharging. Our success will make it easier for everyone to work, play, and connect in their communities.</div><br><br><h3>WHAT YOU'LL DO: </h3><ul><li>Hustle to make sure scooters are always at the right place at the right time so that our customers can always find a Skip!</li><li>Determine popular drop zones depending on time of day, and work with our charging team to get scooters to those locations</li><li>Triage scooters coming into the depot so scooters needing repair get into the correct queue</li><li>Able to work a flexible schedule on both weekdays and weekends</li><li>This is a Full Time Position </li></ul><h3>YOU SHOULD HAVE:</h3><ul><li>Energy &amp; enthusiasm -- this job is fast paced and physically intensive</li><li>Ability to multi-task and take on different roles</li><li>An obsession with 'the follow-through' -- relentless about getting things done right</li><li>Confidence in managing difficult conversations and situations</li><li>Unquestioned work ethic and dependability</li><li>A passion in our mission to rapidly advance the future of mobility</li></ul><h3>WHAT WE OFFER:</h3><ul><li>The satisfaction of delivering an amazing experience for millions of people, from complete strangers to your friends and family.</li><li>A culture built around putting the customer first, prioritizing dependability, safety, and transparency.</li><li>The opportunity to learn about and solve difficult technical challenges, such as fleet management for hundreds of thousands of light electric vehicles.</li><li>Personal, professional, and leadership growth at a fast-growing startup at its inflection point.</li><li>A cross-functional work environment that includes experts in diverse fields like government policy, hardware engineering, mobile and cloud software, supply chain logistics, and trust and safety.</li><li>Competitive salaries and benefits, including coverage for health, dental, and vision insurance</li></ul><br><div><b style="font-size:18px;">WHY JOIN SKIP?</b></div><div><br></div><div>Designing from the ground up is important for supply chain and fleet management, especially when it comes to reliability, safety, business management, and a great rider experience. Our leadership team has the most experience in designing light electric vehicles from the ground up. Our founders previously were co-founders at Boosted, where they designed and built the first reliable micromobility vehicle and presented their work at <a href="https://www.ted.com/talks/sanjay_dastoor_a_skateboard_with_a_boost">TED</a>. </div><div><br></div><div>We know our customers aren’t just our riders, but also the public and city governments. We helped create the first scooter sharing permit in the US, were the first to share data on scooter usage with cities, and have been at the front of transparent operation around fleet management and vehicle safety. The result is deeper collaboration with cities, fewer complaints from the public, and a better experience for our riders.</div><div><br></div><div>We are backed by some of the world’s best investors, including Accel, Menlo, Y Combinator, Initialized, A Capital, and Paul Graham.  </div><div><br></div><div>Skip is an equal employment opportunity employer. We are dedicated to providing an inclusive, open, and diverse work environment.</div>

Operations Coordinator

<div>As a field technician with the Skip DC team, you will service our vehicles in the city and make sure they are running their best every day. Field technicians are at the heart of each depot working on Skips and testing to make sure they are the highest level of quality and safety before they are released to the public. You will have the opportunity to develop valuable technical skills in a fast-paced, collaborative, and mission-driven company.</div><div><br></div><div>Skip's mission is to energize cities by making mobility accessible to everyone. We believe this requires designing every aspect of a micro-mobility network from the ground up. This includes custom vehicle hardware, the software-defined fleet management system, and ground operations for safety and recharging. Our success will make it easier for everyone to work, play, and connect in their communities.</div><br><br><h3>WHAT YOU'LL DO:</h3><ul><li>Service, repair, and test new types of vehicles in a fast-growing industry</li><li>Get fully trained on how to repair light electric vehicles for fleet use </li><li>Inspect and evaluate vehicles and escalate issues when needed</li><li>Assemble and disassemble vehicles using hand and power tools</li><li>Test and clear scooters through an Outgoing Quality Control (OQC) process for release</li><li>Log details of the repair on the computer ticketing system</li><li>Collaborate with team members to meet efficiency goals and solve complex challenges</li></ul><h3>WHAT YOU SHOULD HAVE:</h3><ul><li>A clean Motor Vehicle Record and a valid driver's license</li><li>The ability to pass a background check</li><li>Experience and comfort using a van and an electric scooter in an urban environment</li><li>An enthusiasm for scooters and alternative transportation</li><li>A strong sense of DC geography or the ability to learn</li><li>Ability to work independently with minimal supervision and make prioritization decisions on the fly</li><li>Ability to lift up to 58 pounds; stoop, bend, walk, and stand for long periods of time</li><li>Enjoy spending time outside and riding scooters</li><li>Strong verbal and communication skills</li><li>Previous experience working on automotive, motorcycle, HVAC, electronic repair, and bicycles</li><li>Adept with power tools and ability to work on small mechanical assemblies</li><li>The ability to listen and learn new tasks</li><li>A basic command of the English language to communicate effectively</li><li>Attention to detail</li><div><br></div></ul><br>

Field Technician

<div>Do you enjoy playing Battleship or Monopoly?  As a field coordinator with the Skip DC team, you are in charge of optimizing the positioning, readiness, and supply levels of the regional fleet. You will have the opportunity to develop valuable operating skills in a fast-paced, collaborative, and mission-driven company.</div><div><br></div><div>Skip's mission is to energize cities by making mobility accessible to everyone. We believe this requires designing every aspect of a micromobility network from the ground up. This includes custom vehicle hardware, the software-defined fleet management system, and ground operations for safety and recharging. Our success will make it easier for everyone to work, play, and connect in their communities.</div><br><br><h3>WHAT YOU'LL DO:</h3><ul><li>Plan scooter deployments based off current conditions</li><li>Optimize pick up pricing to ensure fleet is charged</li><li>Coordinate scooter rebalancing</li><li>Assist on-boarding of Skip Rangers (the contractor workforce that picks up our scooters) and responding to their questions </li><li>Deploy scooters directly to the street from our repair facility (requires some lifting)</li><li>Manage fleet size to ensure compliance with local limits</li><li>Monitor fleet for onboard health checks</li><li>Report on conditions impacting our fleet</li><li>This is a Full Time Position</li></ul><h3>YOU SHOULD HAVE:</h3><ul><li>A passion for working with a fast-growing startup in the mobility space</li><li>Proficiency in web-based software platforms</li><li>Flexibility for varied schedule, including some mornings, some evenings, and some weekends</li><li>Customer support experience a plus</li><li>The ability to work 5 days a week</li><li>The ability to work over weekends</li><li>Strong problem solving skills</li><li>Strong critical thinking skills</li></ul><h3>WHAT WE OFFER:</h3><ul><li>The satisfaction of delivering an amazing experience for millions of people, from complete strangers to your friends and family.</li><li>A culture built around putting the customer first, prioritizing dependability, safety, and transparency.</li><li>The opportunity to learn about and solve difficult technical challenges, such as fleet management for hundreds of thousands of light electric vehicles.</li><li>Personal, professional, and leadership growth at a fast-growing startup at its inflection point.</li><li>A cross-functional work environment that includes experts in diverse fields like government policy, hardware engineering, mobile and cloud software, supply chain logistics, and trust and safety.</li><li>Competitive salaries and benefits, including coverage for health, dental, and vision insurance</li></ul><br><div><b style="font-size:18px;">WHY JOIN SKIP?</b></div><div><br></div><div>Designing from the ground up is important for supply chain and fleet management, especially when it comes to reliability, safety, business management, and a great rider experience. Our leadership team has the most experience in designing light electric vehicles from the ground up. Our founders previously were co-founders at Boosted, where they designed and built the first reliable micromobility vehicle and presented their work at <a href="https://www.ted.com/talks/sanjay_dastoor_a_skateboard_with_a_boost">TED</a>. </div><div><br></div><div>We know our customers aren’t just our riders, but also the public and city governments. We helped create the first scooter sharing permit in the US, were the first to share data on scooter usage with cities, and have been at the front of transparent operation around fleet management and vehicle safety. The result is deeper collaboration with cities, fewer complaints from the public, and a better experience for our riders.</div><div><br></div><div>We are backed by some of the world’s best investors, including Accel, Menlo, Y Combinator, Initialized, A Capital, and Paul Graham.  </div><div><br></div><div>Skip is an equal employment opportunity employer. We are dedicated to providing an inclusive, open, and diverse work environment.</div>

Field Coordinator

<div><b>Skip</b> is looking for a highly skilled manager of leading an experienced, diverse team of scooter repair technicians, quality control, inventory, and facility specialists.</div><div><br></div><div>Skip's mission is to energize cities by making mobility accessible to everyone. We believe this requires designing every aspect of a micro-mobility network from the ground up. This includes custom vehicle hardware, the software-defined fleet management system, and ground operations for safety and recharging. Our success will make it easier for everyone to work, play, and connect in their communities.</div><br><br><h3>What you’ll be expected to do:</h3><ul><li>Maintain and sustain a respected working environment that is best-in-class, rewarding, and fun</li><li>Work a flexible schedule, including early mornings, late evenings, and occasional weekends</li><li>Report directly to the Maintenance &amp; Repair Operations (MRO) Manager</li><li>Be the leader of our repair operations team</li><li>Optimize processes to increase daily repair output and warehouse efficiencies </li><li>Manage 7 Team Leads, Inventory and Facility Managers as well as up to 20 technicians</li><li>Track and analyze repair data to understand warehouse efficiency performance</li><li>Collaborate with software and hardware engineering teams to resolve problems</li><li>Plan throughput of the repair operation to ensure there are enough scooters to meet the daily demand </li><li>Track key operational metrics and report them to the MRO Manager</li><li>Help hire, train, and lead the the DC Operations Repair Team</li><li>Report daily to management on status of repairs</li><li>Work with Inventory Manager to ensure parts and equipment needs are met on the floor</li><li>Order tools and supplies through the Facilities Manager</li><li>Be proactive in raising awareness of potential safety issues</li></ul><h3>Qualifications:</h3><ul><li>3-5 years experience leading teams in warehouse operations, retail management, and manufacturing  etc.</li><li>Verifiable leadership in a service operations department</li><li>Strong desire to be a business leader, and prove yourself in a chaotic startup environment</li><li>Obsession with 'the follow-through' -- being relentless about getting things done right the first time</li><li>Unquestioned work ethic</li><li>Passion in what we're doing to rapidly advance the future of mobility</li><li>Experience working on cars, bikes, or motorcycles (preferred)</li><li>Understanding of mechanical design and software tools</li><li>Strong communicator both oral and online</li><li>Good motivator to accomplish repair goals</li><li>Self-starter; a demonstrated ability to work independently and be proactive to anticipate needs.</li><li>Proficient with using spreadsheets (Google Sheets, Excel, Airtable), time management software, and analytics platforms</li><li>Highly skilled at prioritizing &amp; multi-tasking with minimal instruction</li><li>Excellent writing ability</li><li>Must be personable, flexible and mature with strong time management skills</li><li>Startup experience strongly preferred but not required</li></ul><h3>What we're offering:</h3><ul><li>A generous benefits package - including health, dental, and vision insurance</li><li>An opportunity to work for an early stage startup in an industry that is at an inflection point</li><li>The satisfaction of delivering an amazing experience for millions of people, from complete strangers to your friends and family.</li><li>A culture built around putting the customer first, prioritizing dependability, safety, and transparency.</li><li>The opportunity to learn about and solve difficult technical challenges, such as fleet management for hundreds of thousands of light electric vehicles.</li><li>Personal, professional, and leadership growth at a fast-growing startup at its inflection point.</li><li>A cross-functional work environment that includes experts in diverse fields like government policy, hardware engineering, mobile and cloud software, supply chain logistics, and trust and safety.</li></ul><br>

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