At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at a significantly reduced price. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.We’re growing fast: Our community of 89 million registered users and 214.000 active partners across 17 countries, have together already saved 307 million meals from going to waste. Too Good To Go was named in FastCompany’s March 2022 list of the World's Most Innovative Companies, and was honoured to be included in TIME’s list of the 100 Most Influential Companies of 2022.That means we’re looking for talented people with diverse skills and backgrounds to join us in the fight against food waste. That is where you come in: we’re looking for an exceptional Sales Team Lead to join us in our Ireland office.Your Mission:In your role, you are responsible for leading the Independent Partners and Key Accounts team in Ireland and you will directly report to the UK/IE Country Director.You will play a crucial role in scaling Too Good To Go in Ireland. You are jointly responsible for defining the growth strategy and for achieving our jointly agreed goals for the acquisition and supply of our partner companies.You will lead a very motivated Independent Partner and Key Accounts team with the aim of further optimising, building and promoting the development of the team.  You will be the most senior person in the Ireland team and will be responsible for developing and maintaining the team culture.Key Capabilities:<ul><li>High commercial literacy</li><li>KPI and target-driven</li><li>Extensive experience in a commercial role (Sales and Account Management)</li><li>Business Development / Sales skills, demonstrating an ability to make connections, create rapport, nurture and win business by selling a proposition to a variety of senior stakeholders.</li><li>Ability to translate strategy into concrete market plans and drive execution</li><li>Proven leader with outstanding people management skills</li><li>Project and stakeholder management </li><li>Proficient in Salesforce and other sales tools</li></ul>Your Role:<ul><li>You will lead the Independent Partners and Key Accounts Team with the aim of making it a high-performing team that supports and inspires one another, whilst driving team morale and a positive culture</li><li>Pitching: create and deliver high-quality, professional presentations to potential partners, and confidently speak about the business and food waste proposition</li><li>Account Management &amp; relationship building: ensuring partnerships are strong &amp; we have meaningful relationships with senior leadership to deliver strategies to grow partnerships. </li><li>Contributing to the IE strategy and supporting international collaboration across global key-chain opportunities</li><li>Planning and forecasting: building reports to track performance and identify trends, create financial projections and forecasts for internal planning and commercial proposals, translated into clear KPIs for the team</li><li>Frequent collaboration is required with Marketing teams both internally at Too Good To Go and within partner organisations, to maximise the opportunities to maximise awareness of partnerships and sustainability goals progress</li><li>You will be a key player in participating in local media and press conferences and be that brand ambassador for Too Good To Go’s Ireland market </li><li>Leadership: You continuously empower &amp; develop the individuals in your team, working together with the Country Director and People &amp; Culture Manager</li><li>Domestic and international travel required from time to time</li></ul>Requirements:<ul><li>You have experience in sales and account management or relationship management in Ireland and have experience collaborating within a global company</li><li>You are a strong sales leader, with excellent negotiation, pitching and presentation skills with a proven track record of winning large multinational businesses</li><li>You have experience in account management and know how to confidently build strategic plans focused on future growth </li><li>You are a motivated and experienced people leader with an excellent understanding of both the dynamics of a scale-up, and the coaching and leadership of an acquisition and growth team, in person and remotely (virtual management)</li><li>You have experience using common sales tools, ideally Salesforce and must be highly proficient with Google Sheets or related software</li><li>You must have strong analytical, data skills with a proven track record of problem-solving</li><li>You work in an organised and structured manner and it is easy for you to set priorities</li><li>You communicate fluently in English </li><li>Nice to have - experience using sales methodologies such as MEDDIC or equivalent </li></ul><h3>Our Values:</h3><ul><li>We Win Together</li><li>We Raise the Bar</li><li>We Keep It Simple</li><li>We Build A Legacy</li><li>We Care</li></ul><h3>What we offer:</h3><ul><li>A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.</li><li>Working alongside an international community of users, partners and 1,100+ colleagues across 17 countries that are on the same important mission.</li><li>Personal and professional development opportunities in a fast-paced scale-up environment.</li><li>An inclusive company culture where you can bring your authentic self to work</li><li>A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care to offer </li></ul><h3>Benefits:</h3><ul><li>WORK FLEXIBLY: </li><ul><li>Enjoy hybrid working from our great offices, at home or abroad.</li><li>Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave</li><li>Health insurance and pension plans (subject to country of employment).</li><li>Additional days off for significant life events</li></ul><li>CELEBRATE &amp; SOCIALISE</li><ul><li>Regular social events like summer and winter parties.</li><li>Coffee, snacks and fully-equipped kitchens.</li><li>Get to know our community with a monthly free Surprise Bag</li><li>Paid volunteer time through our Shareback volunteering programme</li><li>Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups</li></ul></ul>How to apply:<ul><li>We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.</li><li>Submit your CV and Cover letter in English.</li><li>Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or Linkedin direct messaging.</li></ul>#LI-AS1<div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

Join our mission to eliminate food waste by downloading our app and saving surplus food. Be a planet hero!

Team Lead Sales - Ireland

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at a significantly reduced price. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.We’re growing fast: Our community of 89 million registered users and 214.000 active partners across 17 countries, have together already saved 307 million meals from going to waste. Too Good To Go was named in FastCompany’s March 2022 list of the World's Most Innovative Companies, and was honoured to be included in TIME’s list of the 100 Most Influential Companies of 2022.That means we’re looking for talented people with diverse skills and backgrounds to join us in the fight against food waste. That is where you come in: we’re looking for an exceptional Sales Manager to join us in our Ireland office.Your Mission:In your role, you are responsible for leading the Independent Partners and Key Accounts team in Ireland and you will directly report to the UK/IE Country Director.You will play a crucial role in scaling Too Good To Go in Ireland. You are jointly responsible for defining the growth strategy and for achieving our jointly agreed goals for the acquisition and supply of our partner companies.You will lead a very motivated Independent Partner and Key Accounts team with the aim of further optimising, building and promoting the development of the team.  You will be the most senior person in the Ireland team and will be responsible for developing and maintaining the team culture.Key Capabilities:<ul><li>High commercial literacy</li><li>KPI and target-driven</li><li>Extensive experience in a commercial role (Sales and Account Management)</li><li>Business Development / Sales skills, demonstrating an ability to make connections, create rapport, nurture and win business by selling a proposition to a variety of senior stakeholders.</li><li>Ability to translate strategy into concrete market plans and drive execution</li><li>Proven leader with outstanding people management skills</li><li>Project and stakeholder management </li><li>Proficient in Salesforce and other sales tools</li></ul>Your Role:<ul><li>You will lead the Independent Partners and Key Accounts Team with the aim of making it a high-performing team that supports and inspires one another, whilst driving team morale and a positive culture</li><li>Pitching: create and deliver high-quality, professional presentations to potential partners, and confidently speak about the business and food waste proposition</li><li>Account Management &amp; relationship building: ensuring partnerships are strong &amp; we have meaningful relationships with senior leadership to deliver strategies to grow partnerships. </li><li>Contributing to the IE strategy and supporting international collaboration across global key-chain opportunities</li><li>Planning and forecasting: building reports to track performance and identify trends, create financial projections and forecasts for internal planning and commercial proposals, translated into clear KPIs for the team</li><li>Frequent collaboration is required with Marketing teams both internally at Too Good To Go and within partner organisations, to maximise the opportunities to maximise awareness of partnerships and sustainability goals progress</li><li>You will be a key player in participating in local media and press conferences and be that brand ambassador for Too Good To Go’s Ireland market </li><li>Leadership: You continuously empower &amp; develop the individuals in your team, working together with the Country Director and People &amp; Culture Manager</li><li>Domestic and international travel required from time to time</li></ul>Requirements:<ul><li>You have experience in sales and account management or relationship management in Ireland and have experience collaborating within a global company</li><li>You are a strong sales leader, with excellent negotiation, pitching and presentation skills with a proven track record of winning large multinational businesses</li><li>You have experience in account management and know how to confidently build strategic plans focused on future growth </li><li>You are a motivated and experienced people leader with an excellent understanding of both the dynamics of a scale-up, and the coaching and leadership of an acquisition and growth team, in person and remotely (virtual management)</li><li>You have experience using common sales tools, ideally Salesforce and must be highly proficient with Google Sheets or related software</li><li>You must have strong analytical, data skills with a proven track record of problem-solving</li><li>You work in an organised and structured manner and it is easy for you to set priorities</li><li>You communicate fluently in English </li><li>Nice to have - experience using sales methodologies such as MEDDIC or equivalent </li></ul><h3>Our Values:</h3><ul><li>We Win Together</li><li>We Raise the Bar</li><li>We Keep It Simple</li><li>We Build A Legacy</li><li>We Care</li></ul><h3>What we offer:</h3><ul><li>A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.</li><li>Working alongside an international community of users, partners and 1,100+ colleagues across 17 countries that are on the same important mission.</li><li>Personal and professional development opportunities in a fast-paced scale-up environment.</li><li>An inclusive company culture where you can bring your authentic self to work</li><li>A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care to offer </li></ul><h3>Benefits:</h3><ul><li>WORK FLEXIBLY: </li><ul><li>Enjoy hybrid working from our great offices, at home or abroad.</li><li>Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave</li><li>Health insurance and pension plans (subject to country of employment).</li><li>Additional days off for significant life events</li></ul><li>CELEBRATE &amp; SOCIALISE</li><ul><li>Regular social events like summer and winter parties.</li><li>Coffee, snacks and fully-equipped kitchens.</li><li>Get to know our community with a monthly free Surprise Bag</li><li>Paid volunteer time through our Shareback volunteering programme</li><li>Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups</li></ul></ul>How to apply:<ul><li>We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.</li><li>Submit your CV and Cover letter in English.</li><li>Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or Linkedin direct messaging.</li></ul>#LI-AS1<div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

Sales Manager Ireland

Come join Too Good To Go Canada’s sales team. We have an ambitious mission at Too Good To Go: to inspire and empower everyone to fight food waste together. 40% of all food produced is wasted every year, contributing to 10% of all greenhouse gas emissions. That’s why we built the world’s largest B2C marketplace to combat food waste.Too Good To Go is a high-growth company. Our <a href="https://apps.apple.com/us/story/id1705094304">award-winning</a> app connects businesses with surplus food, with consumers who can enjoy it at a reduced price. It’s a win-win-win model: good for our users, good for our businesses, and most importantly, good for the planet. We are a certified B Corp social impact company with 90 million registered users and 215,000 active partners across 17 countries.We are now looking for an exceptional Head of Sales (SMB) to be based in Toronto. The Role<ul><li>Builds high-performing teams:<ul><li>Lead, coach and motivate the SMB sales team to grow the TGTG footprint in Canada.</li><li>Significant experience in forecasting, quota-setting, sales planning and sales operations with a track record of exceeding revenue quota and new customer adoption goals.</li><li>Delivers clear expectations, leads by example, and is not afraid to have tough performance and/or behaviour conversations.</li><li>Builds the right level of governance to manage the team effectively across multiple cities and timezones.</li><li>Experience managing managers is a big plus.</li></ul></li></ul>Builds and delivers a robust acquisition strategy:<ul><ul><li>Actively experiments and deploys value-selling strategies to enhance sales excellence and improve conversion.</li><li>Review sales funnels to implement strategies that address friction points to ensure a predictable pipeline.</li><li>Stays on top of food waste news, government legislations and other industry news to be an expert in managing macro headwinds and tailwinds.</li></ul></ul>Role models our culture of delivering ‘impact at scale’:<ul><ul><li>Monitor sales trends, progress and report key numbers to Management.</li><li>Actively build relationships with Head of Sales in other TGTG countries for best practices sharing.</li><li>Collaborates effectively with our Customer Experience, Growth Key Accounts, Marketing, People &amp; Culture, Product Teams to maximise growth in Canada.</li><li>Be an ambassador, represent us at industry events, and contribute towards building an enduring brand in CA.</li></ul></ul> Your skills<ul><li>Leadership - Proficiency: 5/5</li><li>Sales management - Proficiency: 5/5</li><li>Oral and written communication - Proficiency: 5/5</li><li>Data analysis &amp; manipulation - Proficiency: 5/5</li><li>Market research - Proficiency 4/5</li></ul>Our values<ul><li>We Win Together</li><li>We Raise the Bar</li><li>We Keep It Simple</li><li>We Build A Legacy</li><li>We Care</li></ul> What we offer<ul><li>Create impact and grow your career</li><ul><li>Work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.</li><li>Personal and professional development opportunities in a fast-paced scale-up environment. </li><li>Opportunity to experiment, learn and grow with exceptional people who are all driven to make a difference.</li></ul><li>Values-driven culture: </li><ul><li>An inclusive company culture where you can bring your best self to work. </li><li>Strong community-run groups including Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups. </li><li>We celebrate successes, learning from challenges, while socialising with our colleagues to build strong relationships. </li><li>We also offer paid volunteer time through our Shareback volunteering programme.</li></ul><li>Healthy, flexible work life: </li><ul><li>Enjoy hybrid working from our offices and at home. </li><li>Generous time off policies including 20 paid vacation days, and 13 paid holidays per annum. </li><li>Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave. </li></ul></ul> Interested in joining us? Please submit your resume and cover letter as soon as possible. A member of our Talent Acquisition team will be in touch within a few weeks. We look forward to reading your application! <div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

Head of Sales (Canada)

At Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis. We are on a mission to change that - are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a discounted rate has grown since 2016 to become the biggest in Europe, with over 89 Million users, and more than 305 million meals saved.We’re proud of what we’ve achieved so far, but we are just at the start of our journey.In order to support our growing community of Czech speakers users, we are looking for an exceptional Customer Experience Specialist to join the superstar Global Customer Experience team at Too Good To Go. Your mission:Reporting directly to the CX Team Lead, you will be the face to our users and partners and turn them into ambassadors by providing efficient and friendly customer care. You’ll inspire and empower them to take action against food waste and to become part of the movement.This position requires availability from Monday to Friday , from 09:00 h to 18:00 h This position also requires working from the office 3 times per week.  Your role<ul><li>You will be the main point of contact for our partners and customers, ensuring they receive outstanding customer service by answering inquiries through email, chat and phone.</li><li>You will Answer all questions through some of our SSMM tools (Facebook, App Store, Play Store and Google Reviews).</li><li>You will handle priority situations (urgent cases) as well as Contact users and stores proactively when necessary.</li><li>You will build and implement processes to encourage, inspire and empower our partners and consumers towards a more sustainable behaviour.</li><li>You will be our best ambassador by embodying the philosophy and tone of our brand. </li><li>You will collaborate closely with other teams to spot challenges early on and enhance efficiency.</li></ul>Requirements<ul><li>You have experience in Customer Service or Account Management.</li><li>You are fully proficient in Czech and English (C1)</li><li>You are located (or willing to relocate in Milan)</li><li>You’re a first-class and inspiring communicator and are able to draw on those skills to set the bar high.</li><li>You have experience working with CRMS like Salesforce, Hubspot or SAP.</li><li>You are a team player who loves helping others, building positive relationships and resolving conflicts with our users and partners</li><li>You are detail-oriented and stay focussed even when you have to handle repetitive tasks.</li><li>Working somewhere where you can have a social and environmental impact is one of your absolute dreams. Sustainability is a great passion of yours and something that shines through in your professional and personal experiences.</li><li>Previous experience working in a marketplace, a big platform, or the Food Industry will be a plus.</li></ul>Our Values:<ul><li>We win together</li><li>We raise the bar</li><li>We keep it simple</li><li>We build a legacy</li><li>We care</li></ul>Benefits &amp; What we offer:<ul><li>A rare opportunity to work in a social impact company (and certified B Corporation) where you get to wake up every day knowing you’re achieving positive change.</li><li>The experience of being part of an international company with over 1350 enthusiastic and highly talented teammates across 17 countries – always ready to share knowledge and support!</li><li>Strong personal as well as professional development in a thriving, high-growth scale-up environment.</li><li>Opportunity to do voluntary work during working hours.</li><li>An open company culture where you have the independence and room to unleash your creativity.</li><li>A strong team culture where successes are celebrated together</li><li>An inclusive company culture where you can bring your authentic self to work</li></ul>How to apply<ul><li>We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go. </li><li>Submit your Resume and Cover letter in English. </li><li>Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging.</li><li>The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager, a case study and a final interview with the Associate Director of the Global Care Team.</li></ul>Too Good To Go is an equal opportunity employerJob Ref - #LI-CR1 <div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

Customer Experience Specialist (Czech Speaker)

At Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis. We are on a mission to change that - are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a discounted rate has grown since 2016 to become the biggest in Europe, with over 89 Million users, and more than 305 million meals saved.We’re proud of what we’ve achieved so far, but we are just at the start of our journey.In order to support our growing community of Czech speakers users, we are looking for an exceptional Customer Experience Specialist to join the superstar Global Customer Experience Team at Too Good To Go. Your mission:Reporting directly to the CX Team Lead, you will be the face to our users and partners and turn them into ambassadors by providing efficient and friendly customer care. You’ll inspire and empower them to take action against food waste and to become part of the movement.This position requires availability from Monday to Friday , from 09:00 h to 17:00 h This position also requires working from the office 3 times per week.  Your role<ul><li>You will be the main point of contact for our partners and customers, ensuring they receive outstanding customer service by answering inquiries through email, chat and phone.</li><li>You will Answer all questions through some of our SSMM tools (Facebook, App Store, Play Store and Google Reviews).</li><li>You will handle priority situations (urgent cases) as well as Contact users and stores proactively when necessary.</li><li>You will build and implement processes to encourage, inspire and empower our partners and consumers towards a more sustainable behaviour.</li><li>You will be our best ambassador by embodying the philosophy and tone of our brand. </li><li>You will collaborate closely with other teams to spot challenges early on and enhance efficiency.</li></ul>Requirements<ul><li>You have experience in Customer Service or Account Management.</li><li>You are fully proficient in Czech and English (C1)</li><li>You are located (or willing to relocate in Berlin)</li><li>You’re a first-class and inspiring communicator and are able to draw on those skills to set the bar high.</li><li>You have experience working with CRMS like Salesforce, Hubspot or SAP.</li><li>You are a team player who loves helping others, building positive relationships and resolving conflicts with our users and partners</li><li>You are detail-oriented and stay focussed even when you have to handle repetitive tasks.</li><li>Working somewhere where you can have a social and environmental impact is one of your absolute dreams. Sustainability is a great passion of yours and something that shines through in your professional and personal experiences.</li><li>Previous experience working in a marketplace, a big platform, or the Food Industry will be a plus.</li></ul>Our Values:<ul><li>We win together</li><li>We raise the bar</li><li>We keep it simple</li><li>We build a legacy</li><li>We care</li></ul><h3>What we have to offer </h3><ul><li>A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.</li><li>Working alongside an international community of users, partners and 1350+ colleagues across 17 countries that are on the same important mission.</li><li>Personal and professional development opportunities in a fast-paced scale-up environment.</li><li>An inclusive company culture where you can bring your authentic self to work</li><li>A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care to offer</li><li>A beautiful, green office in the heart of Berlin Kreuzberg</li><li>10 Too Good To Go vouchers (up to €5)</li><li>€44 per month tax-free for fitness (Urban Sports Club) or shopping card (Edenred)</li><li>Company pension planning</li><li>Mental Health: Coaching sessions with the nilo-health app, plus a monthly mental health free afternoon</li><li>Company pension scheme (Zuschuss zur betrieblichen Altersvorsorge)</li><li>Our Shareback Program: 3 working days to be used for voluntary work in the food insecurity field</li><li>Annual leave: 27 days (+Christmas Eve and New Year’s Eve)Annual leave: 27 days (+Christmas Eve and New Year’s Eve)</li><li>And more!</li></ul>How to apply<ul><li>We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go. </li><li>Submit your Resume and Cover letter in English. </li><li>Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging.</li><li>The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager, a case study and a final interview with the Associate Director of the Global Care Team.</li></ul>Too Good To Go is an equal opportunity employerJob Ref - #LI-CR1<div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

At Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis. We are on a mission to change that - are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a discounted rate has grown since 2016 to become the biggest in Europe, with over 89 Million users, and more than 305 million meals saved.We’re proud of what we’ve achieved so far, but we are just at the start of our journey.In order to support our growing community of Czech speakers users, we are looking for an exceptional Customer Experience Specialist to join the superstar Global Customer Experience team at Too Good To Go. Your mission:Reporting directly to the CX Team Lead, you will be the face to our users and partners and turn them into ambassadors by providing efficient and friendly customer care. You’ll inspire and empower them to take action against food waste and to become part of the movement.This position requires availability from Monday to Friday , from 09:00 h to 18:00 h This position also requires working from the office 3 times per week.  Your role<ul><li>You will be the main point of contact for our partners and customers, ensuring they receive outstanding customer service by answering inquiries through email, chat and phone.</li><li>You will Answer all questions through some of our SSMM tools (Facebook, App Store, Play Store and Google Reviews).</li><li>You will handle priority situations (urgent cases) as well as Contact users and stores proactively when necessary.</li><li>You will build and implement processes to encourage, inspire and empower our partners and consumers towards a more sustainable behaviour.</li><li>You will be our best ambassador by embodying the philosophy and tone of our brand. </li><li>You will collaborate closely with other teams to spot challenges early on and enhance efficiency.</li></ul>Requirements<ul><li>You have experience in Customer Service or Account Management.</li><li>You are fully proficient in Czech and English (C1)</li><li>You are located (or willing to relocate in Lisbon)</li><li>You’re a first-class and inspiring communicator and are able to draw on those skills to set the bar high.</li><li>You have experience working with CRMS like Salesforce, Hubspot or SAP.</li><li>You are a team player who loves helping others, building positive relationships and resolving conflicts with our users and partners</li><li>You are detail-oriented and stay focussed even when you have to handle repetitive tasks.</li><li>Working somewhere where you can have a social and environmental impact is one of your absolute dreams. Sustainability is a great passion of yours and something that shines through in your professional and personal experiences.</li><li>Previous experience working in a marketplace, a big platform, or the Food Industry will be a plus.</li></ul>Our Values:<ul><li>We win together</li><li>We raise the bar</li><li>We keep it simple</li><li>We build a legacy</li><li>We care</li></ul><h3>Benefits &amp; What we offer:</h3><ul><li>100% Employer paid Health Insurance, option to include your family with significant discounts. </li><li>Time off: 5 additional holidays on top of the mandatory leave + 3 voluntary days. </li><li>Parental Leave: 4 additional weeks on top of the mandatory parental leave, paid by the company.</li><li>A rare opportunity to work in a social impact company (and certified B Corporation) where you get to wake up every day knowing you’re achieving positive change.</li><li>The experience of being part of an international company with more than 1350 enthusiastic and highly talented teammates across 17 countries – always ready to share knowledge and support!</li><li>A strong team culture where successes are celebrated together.</li><li>A vibrant office in Portugal, in the centre of Lisbon (dog friendly office)!</li></ul>How to apply<ul><li>We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go. </li><li>Submit your Resume and Cover letter in English. </li><li>Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging.</li><li>The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager, a case study and a final interview with the Associate Director of the Global Care Team.</li></ul>Too Good To Go is an equal opportunity employerJob Ref - #LI-CR1<div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

At Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis. We are on a mission to change that - are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a discounted rate has grown since 2016 to become the biggest in Europe, with over 89 Million users, and more than 305 million meals saved.We’re proud of what we’ve achieved so far, but we are just at the start of our journey.In order to support our growing community of Czech speakers users, we are looking for an exceptional Customer Experience Specialist to join the superstar Global Customer Experience team at Too Good To Go. Your mission:Reporting directly to the CX Team Lead, you will be the face to our users and partners and turn them into ambassadors by providing efficient and friendly customer care. You’ll inspire and empower them to take action against food waste and to become part of the movement.This position requires availability from Monday to Friday , from 09:00 h to 17:00 h This position also requires working from the office 3 times per week.  Your role<ul><li>You will be the main point of contact for our partners and customers, ensuring they receive outstanding customer service by answering inquiries through email, chat and phone.</li><li>You will Answer all questions through some of our SSMM tools (Facebook, App Store, Play Store and Google Reviews).</li><li>You will handle priority situations (urgent cases) as well as Contact users and stores proactively when necessary.</li><li>You will build and implement processes to encourage, inspire and empower our partners and consumers towards a more sustainable behaviour.</li><li>You will be our best ambassador by embodying the philosophy and tone of our brand. </li><li>You will collaborate closely with other teams to spot challenges early on and enhance efficiency.</li></ul>Requirements<ul><li>You have experience in Customer Service or Account Management.</li><li>You are fully proficient in Czech and English (C1)</li><li>You are located (or willing to relocate in Warsaw)</li><li>You’re a first-class and inspiring communicator and are able to draw on those skills to set the bar high.</li><li>You have experience working with CRMS like Salesforce, Hubspot or SAP.</li><li>You are a team player who loves helping others, building positive relationships and resolving conflicts with our users and partners</li><li>You are detail-oriented and stay focussed even when you have to handle repetitive tasks.</li><li>Working somewhere where you can have a social and environmental impact is one of your absolute dreams. Sustainability is a great passion of yours and something that shines through in your professional and personal experiences.</li><li>Previous experience working in a marketplace, a big platform, or the Food Industry will be a plus.</li></ul>Our Values:<ul><li>We win together</li><li>We raise the bar</li><li>We keep it simple</li><li>We build a legacy</li><li>We care</li></ul>Benefits &amp; What we offer:<ul><li>A rare opportunity to work in a social impact company (and certified B Corporation) where you get to wake up every day knowing you’re achieving positive change.</li><li>The experience of being part of an international company with over 1350 enthusiastic and highly talented teammates across 17 countries – always ready to share knowledge and support!</li><li>Medical package.</li><li>myBenefit platform and/or multisport card.</li><li>5 additional, paid days of holiday.</li><li>4 weeks of additional parental leave.</li><li>Strong personal as well as professional development in a thriving, high-growth scale-up environment.</li><li>Opportunity to do voluntary work during working hours.</li><li>An open company culture where you have the independence and room to unleash your creativity.</li><li>A strong team culture where successes are celebrated together</li><li>An inclusive company culture where you can bring your authentic self to work</li></ul>How to apply<ul><li>We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go. </li><li>Submit your Resume and Cover letter in English. </li><li>Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging.</li><li>The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager, a case study and a final interview with the Associate Director of the Global Care Team.</li></ul>Too Good To Go is an equal opportunity employerJob Ref - #LI-CR1<div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

At Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis. We are on a mission to change that - are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a discounted rate has grown since 2016 to become the biggest in Europe, with over 91 Million users, and more than 316 million meals saved.We’re proud of what we’ve achieved so far, but we are just at the start of our journey. We’re looking for an exceptional Customer Experience Specialist to join the Global Customer Experience superstar team at Too Good To Go.This position requires going to our Melbourne office 2-3 times per week and availability from Monday to Friday, from 09:00 h to 17:00 h. Your missionReporting directly to the Customer Experience Team Lead, you will be the face of Too Good To Go for our users and partners and turn them into ambassadors by providing efficient and friendly customer experience. You’ll inspire and empower them to take action against food waste and to become part of the movement. You will play a pivotal role in the expansion and success of our presence in Australia, positioning Too Good To Go as a key partner in the fight against food waste. Your role<ul><li>You will be the main point of contact for our customers and partners ensuring they receive outstanding customer/partner support by answering inquiries through email, chat and phone.</li><li>You will answer all questions through some of our SSMM tools (Facebook, App Store, Play Store, Trustpilot and Google Reviews).</li><li>You will handle priority situations (urgent cases) as well as contact stores proactively when necessary.</li><li>You will build and implement processes to encourage, inspire and empower our partners and consumers towards a more sustainable behaviour.</li><li>You will be our best ambassador by embodying the philosophy and tone of our brand. </li><li>You will collaborate closely with other teams to spot challenges early on and enhance efficiency.</li></ul>Requirements<ul><li>You have experience in Customer Service and Account Management.</li><li>You are fully proficient in English (minimum C1). </li><li>You are based in Melbourne  </li><li>You’re a first-class and inspiring communicator and are able to draw on those skills to set the bar high.</li><li>Previous experience working with CRMS like Salesforce, Hubspot or SAP will be a plus!</li><li>You are a team player who loves helping others, building positive relationships and resolving conflicts with our users and partners</li><li>You like being part of a fast-pasted dynamic environment and like to engage with  stakeholders </li><li>You are detail-oriented and stay focused even when you have to handle repetitive tasks.</li><li>Working somewhere where you can have a social and environmental impact is one of your absolute dreams. Sustainability is a great passion of yours and something that shines through in your professional and personal experiences.</li><li>Fluency in Mandarin will be a plus</li><li>Previous experience working in a marketplace, a big platform, or the Food Industry will also be a plus.</li></ul>Our Values:<ul><li>We win together</li><li>We raise the bar</li><li>We keep it simple</li><li>We build a legacy</li><li>We care: </li></ul> What we offer:<ul><li>A rare opportunity to work in a social impact company (and certified B Corporation!) where you get to wake up every day knowing you’re achieving positive change.</li><li>The experience of being part of an international company with 1350+ enthusiastic and highly talented teammates across 17 countries – always ready to share knowledge and support!</li><li>Strong personal as well as professional development in an intense and high-growth scale-up environment.</li><li>An open company culture where you have the independence and room to unleash your creativity.</li><li>A strong team culture where successes are celebrated together.</li></ul>How to apply<ul><li>We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go. </li><li>Submit your Resume and Cover letter in English. </li></ul><ul><li>Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging.</li><li>The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager and a case study. </li></ul>Too Good To Go is an equal opportunity employerJob Ref - #LI-CR1 <div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

Customer Experience Specialist

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.We’re growing fast: Our community of 84 million registered users and 208,000 active partners across 17 countries, have together already saved 283 million meals from going to waste - saving almost 707,000 tonnes of CO2e! Too Good To Go was named in FastCompany’s March 2022 list of the World's Most Innovative Companies, and was honoured to be included in TIME’s list of the 100 Most Influential Companies of 2022. Reporting to the Head of Key Accounts in Prague, you will be the main contact for our Key Partner stores and work closely with them resolving issues and improving performance. You will focus on partner relationships, retention and data analysis to inspire franchise stores towards a more sustainable behaviour to help us grow our mission 🚀 Your role<ul><li>You will manage your Key Partners and work to maximise their engagement with Too Good To Go and embrace the fight against food waste. You will spend most of the time talking with partners through phone, email, and directly on the field (2-3 days/week), building strong relationships with them, understanding their priorities and needs, and proactively identifying opportunities for a more productive partnership.</li><li>You will be responsible for your KPIs and track them closely in order to set up proactive processes to ensure our partners have a high retention rate.</li><li>You will offer a great customer experience while optimising the amount of meals saved. You are our best ambassador by embodying the philosophy and tone of voice of our brand ✨</li><li>You will develop in-depth knowledge of how Too Good To Go works to collaborate closely with other teams to spot challenges early on and enhance efficiency.</li><li>You will analyse data, generate reports and provide recommendations on how to improve our store operations. You conduct data analysis of store performance and suggest ways to make improvements, using data analysis to identify churn risks and supply opportunities, creating plans to implement these and actioning them.</li></ul> Requirements<ul><li>Experience in Account Management or Business Development, with a focus on retail accounts such as supermarkets, convenience stores, grocery stores or discount food stores.</li><li>Outstanding communication skills with excellent commercial acumen and who is able to build long-term relationships with stakeholders.</li><li>Data-driven and able to gain insights from data and present it to stores for upselling and making recommendations.</li><li>You have the ability to work cross-functionally to develop strategies to grow Key Account stores.</li><li>You are fluent in both Czech and basic level of English.</li><li>You are energised by the perpetually changing environment that characterises a scale-up.</li><li>You are a self-starter who is efficient and able to manage your own workload, but also get energy from working together in a team and actively contributing to team meetings and targets.</li><li>You have a true passion for sustainability and fighting food waste - you understand the urgency of action for the planet.</li></ul> Our values<ul><li>We Win Together</li><li>We Raise the Bar</li><li>We Keep It Simple</li><li>We Build A Legacy</li><li>We Care</li></ul> What we offer <ul><li>A rare opportunity to work in a social impact company (and certified B Corporation) where you can see real and tangible impact in your role</li><li>Working alongside an international community of users, partners and 1,100+ colleagues across 17 countries that are on the same important mission</li><li>Personal and professional development opportunities in a fast-paced scale-up environment</li><li>An inclusive company culture where you can bring your authentic self to work</li><li>A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care</li></ul> How to apply<ul><li>We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.</li><li>Submit your CV and Cover letter in English.</li><li>Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.</li></ul>#LI-PB1<div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

Key Account Store Operations Specialist 

We are Too Good To Go, a certified and proud B-corp with a clear mission: inspire and motivate everyone to take action against food waste 🌍. The movement against food waste was founded in Denmark in 2015 and that was only the beginning: currently, we are active in 17 countries! In the Netherlands we started our journey in 2017 and almost 6 years later our team consists of more than 60 'Food Heroes'. Since 2024 we joined forces with the Belgium market and we now concur on food waste as one international BENE team. With more than 6.5 million app downloads in the Netherlands and Belgium combined and more than 28.000 partners, we are working hard towards a world without food waste. In 2023, we have even named the most inspiring organization in the Netherlands for the fifth time in a row!📲 You probably know us from our app, where we offer leftover food and drinks from supermarkets, restaurants, suppliers, cafes, bakeries, hotels, and specialty stores to users of our app. We have already saved more than 21 million meals from the trash in the Netherlands. Worldwide we saved more than 200 million meals, which is the CO2 equivalent of the annual emissions of 43,000 Dutch people. Now that's making an impact! But we are more than an app: whether it concerns households, schools, companies, or politics: we want to inspire everyone to take action!To combat climate change and save our planet, we must make our mission a reality. That is why we are looking for an ambitious Sr.Sr. Sr. Key Account Manager who inspires, motivates and supports our OOH partners in the fight against food waste. Your mission:As Sr. Key Account Manager OOH you are part of the Key Account team that focuses on the Out of Home (OOH, also known as Foodservice) segment in the Netherlands. You will report directly into the Key Account OOH Lead and are supported by our KA store operations specialist. You will be responsible for a portfolio of large/medium partners, from HQ to the operation. You will be the most senior key account manager in the team, bringing a lot of experience from previous key account manager roles. You will mainly focus on our bakery and/or catering segment . You can’t wait to grow the supply with our partners and minimise their food waste. You get energy from creating plans, building business cases and convincing internal and external stakeholders at different levels of the organization. It is your mission to make more impact and change the OOH world for the better!  Your role: <ul><li>You are fully responsible for managing your accounts: from execution &amp; training to analysing store performance. You are involved from begin to end and are able to translate your store operation knowledge into your conversations at HQ level. You are supported by our KA store operation specialist in order to achieve the KPI’s. However, the final accountability sits with you. </li><li>You build upon and enhance the good relationship with stakeholders at both HQ and store level.</li><li>You visit the partner locations proactively and understand the challenges as no other. You are excited to have your feet on the ground as part of the process.</li><li>You will use the knowledge you gain from the operation and other data points to build business cases, annual plans and strategies for your accounts. </li><li>You are responsible and take ownership for a portfolio of OOH partners of which you monitor KPI’s such as the number of meals supplied, supply per store, overall performance of the key account and be in the lead of knowing the right stakeholders within the HQ.</li><li>You create initiatives to save more meals with our partners. You take a data-driven approach when it comes to setting up new initiatives. You monitor progress, success, quality and scalability closely.</li><li>You will support different levels of the partner’s organization to work effectively with Too Good To Go and improve the measured KPI’s. This means that you don’t hesitate to pick up the phone and/or provide training in order to optimise the way of working, or to make sure that stores re-supply using our platform.</li><li>You share best practices with the team in order to elevate our way of working. You actively spot opportunities for our team to grow. </li></ul> What you bring: You are fluent in Dutch (if not, we can’t hire you for this position).You have a professional and proactive attitude and don’t shy away from taking end to end responsibility for your accounts. You enjoy the diversity of picking up the phone, visiting stores, providing training and having conversations and meetings at HQ level.<ul><li>You ask the right questions, are an active listener hence you know what our customers want and how you can create mutual business cases (win-win!)</li><li>You have a strong analytical and entrepreneurial mind and love to work with data. With these strengths you are able to spot opportunities and develop growth strategies in order to reduce food waste by increasing the number of supplying stores and supply per store.</li><li>You are fun and easy to work with, are able to create the bigger picture and have the ability to delegate work and coach your KA store operations specialist.</li><li>You are a real goal getter and like working towards targets and deadlines, you are able to deal with ambiguity and think outside of the box.</li><li>You like to be involved in projects and pick up new ones in order to advance the organisation. </li><li>You like working with other colleagues both within your team or cross functional and love to celebrate success together.</li><li>You are not afraid to receive and give constructive feedback. In the fight against food waste we care personally and challenge ourselves directly. You don’t take feedback personally but think about the bigger picture.</li><li>You show eagerness and willingness to learn and grow. Your ability to self reflect is a great stepping stone to develop in this role and your future career within Too Good To Go!</li><li>You bring interest and affinity with the OOH channel (bakeries or/and catering is a pré) further to this you are an experienced KAM with a proven track record.</li><li>It goes without saying that you are a proud ambassador of our brand and radiate our mission and vision to your accounts with great passion and enthusiasm.</li></ul> Our values:<ul><li>We win together: food waste is a big beast to fight. We can do it if we fight together as Food Heroes with no ego. We believe in a #oneteam.</li><li>We raise the bar: we always push for more. We work smart, smash barriers and elevate one another.</li><li>We keep it simple: our ambitions are bold but our solutions are simple.</li><li>We build a legacy: we’re proud of the change we’re driving. </li><li>We care: we always look out for each other. Caring is also about the way we do business. We do the right thing. </li></ul> What we have to offer:<ul><li>A rare opportunity to work in a social impact company (and certified B Corp) where you can use your commercial skills to drive positive change.</li><li>An open company culture where you have the independence and room to unleash your creativity.</li><li>A strong team culture where successes are celebrated together, being part of the commercial Key Account team.</li><li>A beautiful office in the centre of Amsterdam (with a roof terrace!).</li><li>A marktconform salary including a facilitating pension arrangement, parental leave agreements and yoga/boot camp lessons are part of our benefits.</li><li>A hybrid working environment with a minimum of 3 office days per week. </li><li>The experience of being part of an international company with over 1350 enthusiastic and highly talented teammates across 17 countries – always ready to share knowledge and support!</li><li>Strong personal as well as professional development in a thriving, high-growth scale-up environment. </li></ul>How to apply: There is a lot to do and we would love to hear from you! Please read carefully everything we have written above and submit your application as soon as possible.<div><div><div><div><div><div><div><div><div><div>#LI-MS2</div></div></div></div></div></div></div></div></div></div><div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

Sr. Key Account Manager - Out Of Home - Dutch Speaking

We are Too Good To Go, a certified and proud B-corp with a clear mission: inspire and motivate everyone to take action against food waste 🌍. The movement against food waste was founded in Denmark in 2015 and that was only the beginning: currently we are active in 17 countries! In the Netherlands we started our journey in 2017 and almost 6 years later our team consists of more than 60 'Food Heroes'. Since 2024 we joined forces with the Belgium market and we now concur food waste as one international BENE team. With more than 6.5 million app downloads in the Netherlands and Belgium combined and more than 28.000 partners, we are working hard towards a world without food waste. In 2023, we were even named the most inspiring organisation in the Netherlands for the fifth time in a row! 📲 You probably know us from our app, where we offer leftover food and drinks from supermarkets, restaurants, suppliers, cafes, bakeries, hotels and specialty stores to users of our app. We have already saved more than 21 million meals from the bin in the Netherlands. Worldwide we saved more than 250 million meals, which is the CO2 equivalent of the annual emissions of 54,000 Dutch people. Now that's making an impact! But we are more than an app: whether it concerns households, schools, companies or politics: we want to inspire everyone to take action! To combat climate change and save our planet, we must make our mission a reality. That is why we are looking for an ambitious Sr. Key Account Manager for the Dutch market who inspires, motivates and supports our retail partners in the fight against food waste.  Your mission As Sr. Key Account Manager Retail you are part of the Key Account team in the Amsterdam office that focuses on the retail segment in the Netherlands. You will report directly into the Key Account Retail Lead in the Netherlands and are supported by our KA store operations specialist. You will be the most senior key account manager in the team, bringing a lot of experience from previous key account manager roles.You will be responsible for the portfolio of our biggest partners, from HQ to shop floor. You can’t wait to grow the supply with our partners and minimise their food waste. You get energy from creating plans, business cases and convincing internal and external stakeholders at different levels of the organization. It is your mission to make more impact and change the retail world for the better! Your role:<ul><li>You are fully responsible for managing your accounts: from shop floor execution &amp; training to analysing store performance and HQ contact. You are involved from begin to end and are able to translate your store operation knowledge into your conversations at HQ level. You are supported by our KA store operation specialist in order to achieve the KPI’s. However, the final accountability sits with you. </li><li>You build upon and enhance the good relationship with stakeholders at both HQ and store level.</li><li>You visit shops proactively and understand the shop floor challenges as no other. You are excited to have your feet on the street as part of the process.</li><li>You will use the knowledge you gain from the shop floor operation and other data points to build business cases, annual plans and strategies for your accounts. </li><li>You are responsible and take ownership for a portfolio of retail partners of which you monitor KPIs such as the number of meals supplied, customer ratings, follow-ups and feedback from users and adjust where necessary.</li><li>You create initiatives to save more meals with our partners. You take a data-driven approach when it comes to setting up new initiatives. You monitor progress, success, quality and scalability closely.</li><li>You will support different levels of the partner’s organization to work effectively with Too Good To Go and improve the measured KPI’s. This means that you don’t hesitate to pick up the phone and/or provide training in order to optimise the way of working, or to make sure that stores re-supply using our platform.</li><li>You share best practices with the team in order to elevate our way of working as you are the most experienced KAM. </li><li>You actively spot opportunities for our team to grow. </li></ul> What you bring: You have a professional and proactive attitude and don’t shy away from taking end to end responsibility for your accounts. You enjoy the diversity of picking up the phone, visiting stores, providing training and having conversations and meetings at HQ level.<ul><li>You ask the right questions, are an active listener hence you know what our customers want and how you can create mutual business cases (win-win!)</li><li>You have a strong analytical and entrepreneurial mind and love to work with data. With these strengths you are able to spot opportunities and develop growth strategies in order to reduce food waste by increasing the number of supplying stores and supply per store.</li><li>You bring the right level of experience with +5 years as an (key) account manager within retail</li><li>You are fluent in Dutch and English in written and verbally</li><li>You are fun and easy to work with, are able to create the bigger picture and have the ability to delegate work and coach your KA store operations specialist. </li><li>You are a real goal getter and like working towards targets and deadlines, you are able to deal with ambiguity and think outside of the box.</li><li>You like to be involved in projects and pick up new ones in order to advance the organisation.  </li><li>You like working with other colleagues both within your team or cross functional and love to celebrate success together.</li><li>You are not afraid to receive and give constructive feedback. In the fight against food waste we care personally and challenge ourselves directly. You don’t take feedback personally but think about the bigger picture.</li><li>You show eagerness and willingness to learn and grow. Your ability to self reflect is a great stepping stone to develop in this role and your future career within Too Good To Go!</li><li>It goes without saying that you are a proud ambassador of our brand and radiate our mission and vision to your accounts with great passion and enthusiasm. </li></ul>Our values:<ul><li>We win together: food waste is a big beast to fight. We can do it if we fight together as Food Heroes with no ego. We believe in a #oneteam.</li><li>We raise the bar: we always push for more. We work smart, smash barriers and elevate one another.</li><li>We keep it simple: our ambitions are bold but our solutions are simple.</li><li>We build a legacy: we’re proud of the change we’re driving. </li><li>We care: we always look out for each other. Caring is also about the way we do business. We do the right thing. </li></ul> What we have to offer <ul><li>A rare opportunity to work in a social impact company (and certified B Corp) where you can use your commercial skills to drive positive change.</li><li>An open company culture where you have the independence and room to unleash your creativity.</li><li>A strong team culture where successes are celebrated together, being part of the BENE commercial Key Account team.</li><li>A beautiful office in the centre of Amsterdam (with multiple roof terraces!)</li><li>A marktconform salary including a facilitating pension arrangement (lijfrente), parental leave agreements and yoga/boot camp/padel lessons are part of our benefits.</li><li>A hybrid working environment with a minimum of 3 office days per week. </li><li>The experience of being part of an international company with over 1350 enthusiastic and highly talented teammates across 17 countries – in which especially your colleagues in the Ghent office are always ready to share knowledge and support!</li><li>Strong personal as well as professional development in a thriving, high-growth scale-up environment.</li></ul>How to applyThere is a lot to do and we would love to hear from you! Please read carefully everything we have written above and submit your application soonest. <div><div><div><div><div><div><div><div><div><div>#LI-MS2</div></div></div></div></div></div></div></div></div></div><div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

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