<div>At AMPECO we are accelerating positive change and transformation to clean technologies. We do this by enabling businesses with innovative software solutions in the e-mobility and energy sector. Our product is a SaaS used by companies to manage their EV charging infrastructure, processes and efficient energy use. It’s offered as a white-label product and is already used by companies in the UK, continental Europe, South and North America, Australia and Asia. </div><div> </div><div>Our team is highly motivated, capable, and committed to our mission. We are looking to expand it with like-minded capable people, eager to give, learn and grow together with us.</div><div> </div><div>About the role</div><div> </div><div>As a typical SaaS business, the success of our customers is what makes us successful and we strongly believe that our Customer Success team is a key part of our business. </div><div> </div><div>As a Technical Customer Success Manager, you will play a vital role in enabling our customers to maximise the value they receive from our SaaS product. You will be responsible for a pool of international clients and you will guide them through the onboarding process, provide training, advice related to their business model, and above all be the advocate of the customer internally in AMPECO. </div><div> </div><div>Read on if you believe that you can contribute to our mission of advancing the transformation of the mobility and energy sector with technology and smart software solutions.</div> <h3>Your contribution</h3><ul><li>Act as main point of contact for business operation related queries;</li><li>Execute customers' onboarding and continuously contribute to improving the onboarding process;</li><li>Provide any required trainings for the customer after the successful onboarding;</li><li>Make sure that the client is utilising the product in the best possible way;</li><li>Understand the business model of our clients and identify upsell opportunities both during their onboarding and active stage;</li><li>Follow the health of client accounts; </li><li>Handle and resolve customer requests and complaint and minimise churn;</li><li>Ensure the clients’ feedback and requirements reach and are addressed by the responsible AMPECO team;</li><li>Manage external and internal stakeholders including product, engineering, sales, and support on commitments made to our customers;</li><li>Help the clients in improving their positioning on the market.</li></ul><h3>Mush have</h3><ul><li>Experience in customer-facing roles in a software company, preferably SaaS product company;</li><li>A proven customer-focused mindset with a track record in building relationships with customers;</li><li>Tech savvy with ability to learn new software and work with technology;</li><li>Good communication skills and ability to work well with others;</li><li>Excellent personal organisation skills and time management;</li><li>Fluency in English;</li><li>Fluency in German/Spanish/Italian or another EU language. </li></ul><h3>Considered an advantage</h3><ul><li>Experience with leading online meetings and/or training sessions with customers;</li><li>Experience in Account Delivery, Consulting or System Integration roles;</li><li>Experience in writing software specifications, use cases, and customer requirements;</li><li>Knowledge of the eMobility and electric vehicles industry;</li></ul><h3>What we offer</h3><ul><li>Opportunity to join a fast-growing company on the path to become a global industry leader;</li><li>Opportunity to work with amazing, highly experienced people;</li><li>Flexible work hours;</li><li>Bonus day-off to celebrate your birthday;</li><li>5 additional vacation days per year, after your first year with the company;</li><li>Social events and awesome team buildings;</li><li>Medical insurance for you and for your family, with great coverage;</li><li>Monthly shared mobility allowance (covers Spark and GOeGO);</li><li>EV week – you get a company electric car for yourself for a week every 1-2 months.</li></ul>

AMPECO enables large-scale EV charging providers to launch and scale their business operations under their own brand. The company offers a white-label and hardware-agnostic EV charging management platform to cover all business cases - public, private, and home charging. Advanced energy management, flexible billing and subscription management, automatic maintenance algorithms, and inter-operator roaming are some of the platform’s key components. With security and scalability at its core, the platform allows large-scale operators like energy companies, oil and gas, fleets, hardware manufacturers and installers to achieve quick go-to-market in a few months with a ready-made platform combined with unmatched flexibility and extensibility via APIs. AMPECO supports more than 110 charging network operators in over 45 markets and has been globally recognized by Frost & Sullivan for its superior technological innovation and strategic development with the 2022 Global Product Leadership Award.


Bilingual Technical Customer Success Manager

<div>At AMPECO we are accelerating positive change and transformation to clean technologies. We do this by enabling businesses with innovative software solutions in the e-mobility and energy sector. Our product is a SaaS used by companies to manage their EV charging infrastructure, processes and efficient energy use. It’s offered as a white-label product and is already used by companies in the UK, continental Europe, South and North America, Australia and Asia. </div><div> </div><div>Our team is highly motivated, capable, and committed to our mission. We are looking to expand it with like-minded capable people, eager to give, learn and grow together with us.</div><div> </div><div>About the role</div><div> </div><div>As a typical SaaS business, the success of our customers is what makes us successful and we strongly believe that our Customer Success team is a key part of our business. </div><div> </div><div>As a Technical Customer Success Manager, you will play a vital role in enabling our customers to maximise the value they receive from our SaaS product. You will be responsible for a pool of international clients and you will guide them through the onboarding process, provide training, advice related to their business model, and above all be the advocate of the customer internally in AMPECO. </div><div> </div><div>Read on if you believe that you can contribute to our mission of advancing the transformation of the mobility and energy sector with technology and smart software solutions.</div> <h3>Your contribution</h3><ul><li>Act as main point of contact for business operation related queries;</li><li>Execute customers' onboarding and continuously contribute to improving the onboarding process;</li><li>Provide any required trainings for the customer after the successful onboarding;</li><li>Make sure that the client is utilising the product in the best possible way;</li><li>Understand the business model of our clients and identify upsell opportunities both during their onboarding and active stage;</li><li>Follow the health of client accounts; </li><li>Handle and resolve customer requests and complaint and minimise churn;</li><li>Ensure the clients’ feedback and requirements reach and are addressed by the responsible AMPECO team;</li><li>Manage external and internal stakeholders including product, engineering, sales, and support on commitments made to our customers;</li><li>Help the clients in improving their positioning on the market.</li></ul><h3>Must have</h3><ul><li>Experience in customer-facing roles in a software company, preferably SaaS product company;</li><li>A proven customer-focused mindset with a track record in building relationships with customers;</li><li>Tech savvy with ability to learn new software and work with technology;</li><li>Good communication skills and ability to work well with others;</li><li>Excellent personal organisation skills and time management;</li><li>Fluent English and French (written and verbal).</li></ul><h3>Considered an advantage</h3><ul><li>Experience with leading online meetings and/or training sessions with customers;</li><li>Experience in Account Management, Consulting or System Integration roles;</li><li>Experience in writing software specifications, use cases, and customer requirements;</li><li>Knowledge of the eMobility and electric vehicles industry;</li></ul><h3>What we offer</h3><ul><li>Opportunity to join a fast-growing company on the path to become a global industry leader;</li><li>Opportunity to work with amazing, highly experienced people;</li><li>Flexible work hours;</li><li>Bonus day-off to celebrate your birthday;</li><li>5 additional vacation days per year, after your first year with the company;</li><li>Social events and awesome team buildings;</li><li>Medical insurance for you and for your family, with great coverage;</li><li>Monthly shared mobility allowance (covers Spark, Shareascoot, GOeGO);</li><li>EV week – you get a company electric car for yourself for a week every 1-2 months.</li></ul> <div> </div>

Technical Customer Success Manager with French

ev.energy set up in 2018 with a simple aim -  to make electric vehicle charging simpler, greener, and cheaper for everyone. Drivers download our app and charge their vehicle overnight; and, in the background, we’re ingesting real-time data and using our proprietary smart-charging algorithm to align charging sessions with energy from renewable sources. This reduces carbon emissions caused by EV charging by as much as 70%.This is a growing industry, with growing demand for our solution - a third of new cars by 2030 will be electric. Simultaneously, there’s increasing strain on the power grid (power outages have already jumped by 64% in the last decade in the USA). We are already working with over 30 utilities in the US, Canada and Europe, offering a way to reduce demand on the grid. To achieve this we’ve brought together a team of over 100 people, bringing expertise from previous roles at National Grid, Tesla, Amazon, Arcadia, and Chargepoint; we’ve secured over 50m USD from leading VCs in the automotive and energy space including National Grid Partners, WEX Venture Capital, Energy Impact Partners and JLR’s InMotion Ventures. Come help us drive change for the better. The role ev.energy is growing - we’ve doubled in size over the last year, partnered with more utilities, and grown our reach to hundreds of thousands of drivers. Given our new relationships with utilities across Europe, we’re looking for an account manager to work closely with these new partners on a day to day basis. You’ll be developing close relationships with key stakeholders; ensuring successful delivery of our key solutions; and offering data insights and reporting. This is a very impactful position with lots of opportunity for growth, autonomy and ownership.What will you be doing? <ul style=""><li>Translating signed commercial contracts into concrete account plans, ensuring the smooth deployment of our VPP (Virtual Power Plant) to utility and grid operator clients through our SaaS platform</li><li>Ensuring timely and successful delivery of solutions according to client needs and objectives, through effective communication, organisation and project management</li><li>Reporting on the progress of monthly and quarterly initiatives to internal and external stakeholders</li><li>Developing an advisory relationship with key stakeholders and executive sponsors, building long-term relationships and becoming a trusted key point of contact</li><li>Utilising data: forecasting and tracking key account metrics; monitoring and analysing client usage of our product; and cleaning and interpreting EV charging data to provide insights internally and externally</li><li>Liaising between the client and internal teams, including product, engineering, marketing and customer support</li><li>Understanding and defining our value proposition, driving client renewals and growth wherever possible, and providing exceptional support to clients every day</li></ul>What are we looking for? <ul style=""><li>Experience as an account manager or customer success manager, ideally within SaaS or with prior experience working within the energy sector</li><li>Excellent ability to communicate, present and influence credibly at all levels of the organisation up to C-level; you’ll empathetically listen, negotiate well, and quickly build relationships internally and externally</li><li>The ability to swiftly prioritise competing tasks and manage multiple projects at a time while adhering to deadlines</li><li>Confidence with data - you’ll have experience using Excel and SQL to analyse datasets, identify trends, and provide reports and insights</li><li>Ideally, experience in electric vehicles or distributed energy resource and/or prior experience working with utilities</li><li>Motivation and drive - you’ll be able to self-direct, push to keep things moving, and always be looking to improve processes and ways of working</li><li>Ability to speak in additional languages is highly desirable but not essential</li></ul>How will we support you?<ul style=""><li>Work remotely and work well - we'll provide the tools you need to do your best (including a Macbook Pro), and can provide access to co-working spaces</li><li>Access to conferences, meet-ups and training through our L&amp;D allowance</li><li>A structured career progression framework and advancement opportunities</li><li>Great benefits - including health insurance, 401(k) or pension, paid parental leave </li><li>Annual team gatherings - in previous years the whole company has spent a week together in London, Bath and Manchester in the UK </li></ul>If you don’t have all of the requirements, but you’re really interested in what we’re doing, please apply anyway and we can consider your application now and in future! We value applicants regardless of their background or years of experience. We'll also do our best to accommodate reasonable adjustments to the interview process if needed. We are an equal opportunity employer and value diversity: we do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. If you'd like a copy of our DE&amp;I policy you can reach us at hiring@ev.energy.

Making EV charging greener, simpler and cheaper. 

Account Manager

<div><div>Hi new Partner Marketing Lead, welcome to Jedlix    🌍Make zero emission and zero billing charging the norm for millions of EV’s across 5 continents by 2030, and we need your help to achieve that!   To accelerate our international expansion, we are looking for a Partner Marketing Lead. In this role you will be responsible for leading the initiatives that create and deliver (B2C) marketing services to our B2B customers.  Jedlix enables branded smart charging solutions via B2B customers to EV drivers. Typically, they are energy suppliers, car top tier OEMs and EV service providers. Our success depends on the effectiveness of our B2B customers to grow their connected user base. This is where we/you should help and push them forward.  The ultimate goal is to grow our smart charging services to every electric vehicle driver in the world. In this role it is critical to combine marketing expertise with B2B account management.   Main Responsibilities <ul><li>Lead the initiatives that delivers marketing services to our B2B customers to reach user volume goals  </li><li>Standardize and help productize marketing offerings, ensuring we can provide high-quality services that help our B2B customer further </li><li>Regularly develop and present marketing recommendations and insights to key customers </li><li>Build relationships with B2B customer marketing counterparts and secure buy-in for key marketing initiatives. Set and monitor KPIs and activities.  </li><li>Align with our internal B2B success managers to share program marketing best practices </li><li>Monitor marketing project statuses and develop processes to ensure efficient delivery of marketing services </li><li>Create a portfolio of knowledge-based content and marketing case studies that clients can use to improve program marketing outcomes </li></ul> Preferred requirements <ul><li>Bachelor’s degree in a relevant discipline and more importantly having the right business acumen</li><li>3-5 years of marketing experience in online and offline end-users' acquisition and retention programs, community management and B2B partnership programs </li><li>Strong relationship management and presentation skills in client facing roles </li><li>Energy / e-mobility industry knowledge is a big plus</li></ul><ul><li>Tremendous drive and engagement for making an impact in sustainable mobility and energy</li><li>Analytical and data-driven </li><li>Fluent in English. French or German is a plus  </li></ul> What we offer you: <ul><li>Work on cool technology that makes an impact. Electric cars and renewable energy are here to stay and with Jedlix you are on the forefront of this clean disruption! Don’t take our word for it; check out presentations from Elon Musk, Tony Seba or Maarten Steinbuch and see why electrification is the top priority in the automotive industry. </li><li>Work with great new products, (cloud) technologies and corresponding innovative partners like Hyundai, Renault and Tesla. Team-up with a diverse range of energy players, varying from large global corporates to local vibrant start-ups. </li><li>Chance to be a key member of a dedicated and talented team working towards a common goal. </li><li>Opportunity for professional growth and development. </li><li>Attractive salary and benefits package, including flexible working arrangements, plus 8% holiday pay. </li><li>25 leave-days and the flexibility to purchase up to 10 additional days from your gross salary. </li><li>Hybrid working allows you flexibility in working remotely and on-site at our office. </li><li>A first-class pension scheme executed by Zwitserleven PPI (former Lifesight). </li><li>Our headquarter is located in the beautiful city centre of Rotterdam, right next to the Central Station in one of the biggest start-up hubs of the city.</li></ul></div></div>

Jedlix develops and operates a Vehicle-to-Grid Integration (“VGI”) platform to optimize the charging & discharging of electric vehicles and facilitate their insertion into the power grid at scale. Jedlix teams up with energy companies, CPOs & eMSPs, car manufacturers to reduce the total cost of ownership of Electric Vehicles, to monetize the flexibility of their charging process on energy and balancing markets, and to optimize the use of renewable energy.  
 

 𝗝𝗲𝗱𝗹𝗶𝘅 Highlights: 
 

 ● A proven and scalable platform with already 𝘁𝗵𝗼𝘂𝘀𝗮𝗻𝗱𝘀 𝗼𝗳 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱 𝗘𝗩𝘀. That can be facilitated with the Jedlix app, via white-label solutions and native partner apps 
 

 ● The first company to provide 𝗧𝗦𝗢 𝗯𝗮𝗹𝗮𝗻𝗰𝗶𝗻𝗴 services from EV smart charging on a commercial scale. 
 

 ● Jedlix operates a unique 𝗺𝗼𝗻𝗲𝘁𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 to enable smart charging. Integration with our platform opens the door to leading markets in Europe. 
 

 ● Jedlix supports both 𝗰𝗮𝗿-𝗰𝗲𝗻𝘁𝗿𝗶𝗰 (over the air based on the connected car) and 𝗰𝗵𝗮𝗿𝗴𝗲𝗿-𝗰𝗲𝗻𝘁𝗿𝗶𝗰 (OCPI) smart charging architectures, in the home, workplace and public domains.

Partner Marketing Lead

<div>AMPECO is one of the most innovative companies in the area of electric vehicle charging infrastructure – an industry that aims to change the world by making charging easier for everyone. As electric vehicles (EVs) are bringing in a transformation of our transport and mobility sectors, AMPECO is at the forefront of a grand revolution and we’re just getting started.</div><div> </div><div>Our product – the AMPECO EV Charging Platform is a business-critical SaaS platform used by companies to manage their electric vehicle charging infrastructure, processes and energy use. It’s already used by companies all over the world – from North and South America to Europe, Asia and Australia.</div><div> </div><div>Our brilliant and experienced team are all dedicated to our mission – accelerating the worlds’ transformation to clean technologies in the mobility and energy sector. This is challenging work, but we’re not ones to lack ambition. We’re fast-paced, innovative and collaborative. We pursue excellence in everything and have a lot of fun along the way. This is why we’re looking for people like you to help change the world at AMPECO. Come and join us!</div><div> </div><div>About The Role</div><div> </div><div>AMPECO is looking for a quick-thinking, vibrant and relationship-driven individual to join our global sales team as a Senior Account Manager. If you’re looking for a fast-paced environment with massive growth potential, challenging problems and many impact opportunities, this is the place for you.</div><div> </div><div>As the Senior Account Manager, you will be accountable to establish and maintain strong working relationships with the accounts given to you. You will help our customers scale, expand and approach new business opportunities, as well as make sure that their business needs are met fully with our product and service.</div><div> </div><div>This is a unique opportunity for a high-impact professional to join a rapidly growing scale-up company and a team of amazing professionals. You will be the dedicated expert point of contact for enterprise clients during their EV charging journey and your contribution will make a direct impact on our goals to shift the world towards sustainable charging.</div> <h3>We expect you to</h3><ul><li>Communicate with clients on a regular basis and understand their goals and needs;</li><li>Establish strong, long-term relationships with each customer to drive the continued value of our solution;</li><li>Be able to talk extensively about customer problems and the consequent solutions provided by our software;</li><li>Handle complaints and escalations in a timely and effective manner;</li><li>Work closely with the Customer Success and Product team to ensure customer satisfaction;</li><li>Act as the liaison between key customers and internal teams during technical discussions regarding integrations or product enhancements;</li><li>Achieve assigned strategic account objectives. </li></ul><h3>Must have</h3><ul><li>3+ years of account management experience, preferably in B2B SaaS or with complex B2B products;</li><li>Expertise to build and maintain relationships from scratch and present a personable and charismatic approach;</li><li>Experience developing complex business solutions at the C-Suite level;</li><li>Focus and drive to build trust and carry responsibility in client relationships;</li><li>Impeccable written and verbal communication skills. You are a strong listener and communicator;</li><li>Proven ability to resolve disputes and escalations;</li><li>Understanding of account management performance metrics &amp; processes;</li><li>Experience with CRM software (e.g. Salesforce/Hubspot);</li><li>Passion for technology and experience with digital tools and complex software solutions;</li><li>Excellent time management and personal organisational skills;</li><li>Fluency in English.</li></ul><h3>Considered an advantage</h3><ul><li>Fluency in a second European language;</li><li>Experience in working in a remote-first work setting;</li><li>Experience in the energy or mobility industry;</li></ul><h3>What we offer</h3><ul><li>Opportunity to join early a fast-growing company on the path to become a global industry leader;</li><li>Opportunity to work with amazing, highly experienced people;</li><li>Flexible work hours;</li><li>Bonus day-off to celebrate your birthday;</li><li>5 additional vacation days per year, after your first year with the company;</li><li>Social events and awesome team buildings;</li><li>Medical insurance for you and for your family, with great coverage;</li><li>Monthly shared mobility allowance (covers Spark and GOeGO);</li><li>EV week – you get a company electric car for yourself for a week every 1-2 months.</li></ul>

Senior Account Manager

<div>AMPECO is one of the most innovative companies in the area of electric vehicle charging infrastructure – an industry that aims to change the world by making charging easier for everyone. As electric vehicles (EVs) are bringing in a transformation of our transport and mobility sectors, AMPECO is at the forefront of a grand revolution and we’re just getting started. </div><div> </div><div>Our product – AMPECO EV Charging Platform is a business-critical SaaS platform used by companies to manage their electric vehicle charging infrastructure, processes and energy use. It’s already in use by companies all over the world – from North and South America to Europe, Asia and Australia.</div><div> </div><div>Our team is highly motivated, capable, and committed to our mission. We are looking to expand it with like-minded capable people, eager to give, learn and grow together with us.</div><div> </div><div>About the role</div><div> </div><div>AMPECO is looking for a quick-thinking, vibrant and relationship-driven individual to join our global sales team as a Senior Account Manager. If you’re looking for a fast-paced environment with massive growth potential, challenging problems and many impact opportunities, this is the place for you.</div><div> </div><div>As the Senior Account Manager, you will be accountable to establish and maintain strong working relationships with the accounts given to you. You will help our customers scale, expand and approach new business opportunities, as well as make sure that their business needs are met fully with our product and service.</div><div> </div><div>This is a unique opportunity for a high-impact professional to join a rapidly growing scale-up company and a team of amazing professionals. You will be the dedicated expert point of contact for enterprise clients during their EV charging journey and your contribution will make a direct impact on our goals to shift the world towards sustainable charging.</div> <h3>Responsibilities</h3><ul><li>Communicate with clients on a regular basis and understand their goals and needs;</li><li>Establish strong, long-term relationships with each customer to drive the continued value of our solution;</li><li>Be able to talk extensively about customer problems and the consequent solutions provided by our software;</li><li>Handle complaints and escalations in a timely and effective manner;</li><li>Work closely with the Customer Success and Product team to ensure customer satisfaction;</li><li>Act as the liaison between key customers and internal teams during technical discussions regarding integrations or product enhancements;</li><li>Achieve assigned strategic account objectives.</li></ul><h3>Must have</h3><ul><li>3+ years of account management experience, preferably in B2B SaaS or with complex B2B products;</li><li>Expertise to build and maintain relationships from scratch and present a personable and charismatic approach;</li><li>Experience developing complex business solutions at the C-Suite level;</li><li>Focus and drive to build trust and carry responsibility in client relationships;</li><li>Impeccable written and verbal communication skills. You are a strong listener and communicator;</li><li>Proven ability to resolve disputes and escalations;</li><li>Understanding of account management performance metrics &amp; processes;</li><li>Experience with CRM software (e.g. Salesforce/Hubspot);</li><li>Passion for technology and experience with digital tools and complex software solutions;</li><li>Excellent time management and personal organizational skills;</li><li>Fluency in English and German.</li></ul><h3>Considered an advantage</h3><ul><li>Fluency in a second European language – French, Spanish;</li><li>Experience in working in a remote-first work setting;</li><li>Experience in the energy or mobility industry;</li></ul><h3>What we offer</h3><ul><li>Opportunity to join a fast-growing company on the path to become a global industry leader;</li><li>Opportunity to work with amazing, highly experienced people;</li><li>Flexible work hours;</li><li>Bonus day-off to celebrate your birthday;</li><li>5 additional vacation days per year, after your first year with the company;</li><li>Social events and awesome team buildings;</li><li>Medical insurance for you and for your family, with great coverage;</li><li>Monthly shared mobility allowance (covers Spark, GOeGO);</li><li>EV week – you get a company electric car for yourself for a week every 1-2 months.</li></ul> <div> </div>

Senior Account Manager with German

<div>AMPECO is one of the most innovative companies in the area of electric vehicle charging infrastructure – an industry that aims to change the world by making charging easier for everyone. As electric vehicles (EVs) are bringing in a transformation of our transport and mobility sectors, AMPECO is at the forefront of a grand revolution and we’re just getting started.</div><div> </div><div>Our product – the AMPECO EV Charging Platform is a business-critical SaaS platform used by companies to manage their electric vehicle charging infrastructure, processes and energy use. It’s already used by companies all over the world – from North and South America to Europe, Asia and Australia.</div><div> </div><div>Our brilliant and experienced team are all dedicated to our mission – accelerating the worlds’ transformation to clean technologies in the mobility and energy sector. This is challenging work, but we’re not ones to lack ambition. We’re fast-paced, innovative and collaborative. We pursue excellence in everything and have a lot of fun along the way. This is why we’re looking for people like you to help change the world at AMPECO. Come and join us!</div><div> </div><div>About the role</div><div> </div><div>AMPECO is looking for a quick-thinking, vibrant and relationship-driven individual to join our global sales team as a Senior Account Manager. If you’re looking for a fast-paced environment with massive growth potential, challenging problems and many impact opportunities, this is the place for you.</div><div> </div><div>As the Senior Account Manager, you will be accountable to establish and maintain strong working relationships with the accounts given to you. You will help our customers scale, expand and approach new business opportunities, as well as make sure that their business needs are met fully with our product and service.</div><div> </div><div>This is a unique opportunity for a high-impact professional to join a rapidly growing scale-up company and a team of amazing professionals. You will be the dedicated expert point of contact for enterprise clients during their EV charging journey and your contribution will make a direct impact on our goals to shift the world towards sustainable charging.</div> <h3>We expect you to</h3><ul><li>Communicate with clients on a regular basis and understand their goals and needs;</li><li>Establish strong, long-term relationships with each customer to drive the continued value of our solution;</li><li>Be able to talk extensively about customer problems and the consequent solutions provided by our software;</li><li>Handle complaints and escalations in a timely and effective manner;</li><li>Work closely with the Customer Success and Product team to ensure customer satisfaction;</li><li>Act as the liaison between key customers and internal teams during technical discussions regarding integrations or product enhancements;</li><li>Achieve assigned strategic account objectives.</li></ul><h3>Must have</h3><ul><li>3+ years of account management experience, preferably in B2B SaaS or with complex B2B products;</li><li>Expertise to build and maintain relationships from scratch and present a personable and charismatic approach;</li><li>Experience developing complex business solutions at the C-Suite level;</li><li>Focus and drive to build trust and carry responsibility in client relationships;</li><li>Impeccable written and verbal communication skills. You are a strong listener and communicator;</li><li>Proven ability to resolve disputes and escalations;</li><li>Understanding of account management performance metrics &amp; processes;</li><li>Experience with CRM software (e.g. Salesforce/Hubspot);</li><li>Passion for technology and experience with digital tools and complex software solutions;</li><li>Excellent time management and personal organizational skills;</li><li>Fluency in English and French.</li></ul><h3>Considered an advantage</h3><ul><li>Fluency in a second European language – German, Spanish;</li><li>Experience in working in a remote-first work setting;</li><li>Experience in the energy or mobility industry;</li></ul><h3>What we offer</h3><ul><li>Opportunity to join early a fast-growing company on the path to become a global industry leader;</li><li>Opportunity to work with amazing, highly experienced people;</li><li>Flexible work hours;</li><li>Bonus day-off to celebrate your birthday;</li><li>5 additional vacation days per year, after your first year with the company;</li><li>Social events and awesome team buildings;</li><li>Medical insurance for you and for your family, with great coverage;</li><li>Monthly shared mobility allowance (covers Spark and GOeGO);</li><li>EV week – you get a company electric car for yourself for a week every 1-2 months.</li></ul> <div> </div>

Senior Account Manager with French

<h2>Powering our sustainable future, together</h2>We live in an era where electric mobility is “the new normal”. Whereas over the past decade, electric vehicles were only for the few, today they are for everyone. Welcome to the Electric Era. Enter EVBox. Founded in 2010, EVBox empowers forward-thinking businesses to build a sustainable future by providing flexible and scalable electric vehicle charging solutions. With its offering of residential, commercial, and fast charging stations, as well as scalable charging management software, EVBox ensures that electric mobility is accessible to everyone.We believe in a future where daily transportation is emission-free and sustained by smart charging infrastructure. That’s why we’ve made it our goal to accelerate the adoption of electric mobility by bringing the most accessible and scalable charging solutions to the world. However, the transition from gas to electric cars will change a great deal of what we know about transportation.The growth and success of EVBox is riven by the passion and dedication of everyone in the company.  Today, EVBox has grown into an international team across multiple offices in Europe and the United States, with hundreds of driven professionals coming from different walks of life working for us.About the TeamAs Manager of Services, North America, your primary responsibility will be to professionalize the North America Services team for EVBox Group. You will be accountable for managing our new service operations and the supporting personnel, while implementing process improvements when possible. For delivery services, you will be accountable for ensuring on time delivery and implementations of the software and hardware services to meet SLA targets. You will also manage our field service technicians, in addition to our 3rd party FSP network to best serve our partners across North America.About the rolePractice and Department Management<ul><li>Reporting on progress of KPIs to General Management.</li><li>Support organizational development and key processes to maximize the creation of repeatable lean processes.</li><li> Integrate industry knowledge into practical commercial related tactics, techniques and procedures to support the commercial teams within Services scope, where needed.</li><li>Ensure knowledge capture and transfer within the organization and among key departments in the development of “best-practices.”</li><li>Monitor team’s job performance and provide coaching, counseling, and motivation to maximize performance.</li><li>Recruit and hire employees who can help grow and drive the services and support business strategy.</li><li>Collaborate with other departments to improve Services offerings and overall customer satisfaction.</li><li>Serve as the main contact for the customer on large or critical projects; maintain and grow relationships; act in the role of the “trusted advisor.”</li><li>Knowledge seeking, taking a proactive approach to understand the team’s individual tasks and responsibilities to better support the team.</li></ul>Customer Experience Leadership<ul><li>Ensure client satisfaction objectives are met.</li><li>Project Management: planning, managing timelines, resources, budgets and project deliverables</li><li>Perform and manage sale operations functions from quote to cash.</li><li>Manage warranty processes and enforce warranty policies cross departmentally</li></ul>Establishing North American Services Operation<ul><li>Professionalize customer service practice.</li><li>Setup SOP’s, and SLA’s for service operations.</li></ul>Asset Management<ul><li>Operationalize ‘care’ offerings -&gt; extended warranty, preventative maintenance, and onsite troubleshooting service.</li><li>Setup spare parts coordination and logistics for BL, Iqon and Tmod.</li><li>Setup scalable operations for delivery ‘care services’.</li><li>Oversee service estimates, timelines, and SOW delegation.</li></ul>Leadership and Team Management:<ul><li>Assist in implementing and executing structured performance objectives &amp; leadership models.</li><li>Create and promote a productive and enjoyable work environment and team culture.</li><li>Maintain the region’s focus on moving forward and continuous improvement.</li><li>Implement and practice the EVBox Group values.</li><li>Mentor and support direct reports</li><li>Establish performance or growth plans for the team.</li><li>Ensure timely and effective performance evaluations are being completed.</li><li>Assist in resolving performance issues.</li></ul>About youExperience requirements<ul><li>A Bachelor’s degree or equivalent professional experience</li><li>5-8 years experience in Customer Service and/or Operations oriented roles</li><li>At least 2 years of management experience in a technical service/support role a strong plus</li><li>Experience in the EV industry / electrical industry is a strong plus</li><li>Good understanding of customer support/service operations (case management tools and processes)</li><li>Understanding of quote to cash processes</li><li>Experience in warranty and return processes</li></ul>Physical requirements<ul><li>Ability to exert up to 50lbs of force occasionally and/or up to 20lbs</li><li>Ability to remain standing and/or walking for an extended period of time.</li></ul>Skills required<ul><li>Strong attention to detail and commitment to quality</li><li>Ability to influence and collaborate with remote teams, including senior leadership</li><li>Excellent verbal, written, and presentation skills</li><li>Knowledge of EV and/or charging market is a strong plus</li><li>Strong Excel knowledge; particularly with reporting and scheduling</li><li>Knowledge of embedded systems, firmware and M2M communication standards and platforms</li><li>Working knowledge of Salesforce</li><li>Working knowledge of SAP (or other ERP system)</li><li>Experience managing teams in a scale up environment is strongly preferred.</li><li>Leadership skills (proven track record)</li><li>Must have demonstrated analytical and problem-solving skills utilizing creativity and innovation.</li><li>Strong attention to detail and commitment to quality and customer satisfaction</li></ul>What to expect from us At EVBox, we believe that when people feel valued and rewarded, they can reach their full potential. That’s why we offer competitive salaries and review remuneration packages regularly to ensure that our pay always has a positive impact on performance. Furthermore, our benefits offering includes health and wellbeing, insurance benefits, retirement programs, as well as service awards—not to mention various social and recreational activities, some of which are location specific.  <ul><li> Medical, Dental and Vision insurance </li><li> 401K match program </li><li>WFH allowance for the days you work from home</li><li>WFH budget to set up a home office</li><li> Annual Personal Development budget to be spent on external courses/trainings</li><li> Commuting allowance</li><li> Lease cars (only for certain roles)</li><li> Quarterly team building budget available </li><li> Leadership coaching and training <ul><li> Employee Assistance Program, where you can reach out anonymously to professionals who can help you with personal and/or work-related problems</li></ul></li><li> Online training courses offered (currently through Coursera)</li><li> Support for mental health and wellbeing</li><li> Referral program</li><li> Company contribution to ClassPass subscription (upcoming)</li><li> Volunteering day time off </li><li> Company gatherings and social committee</li></ul> Are you passionate about the EV industry? Do you have an interest in renewable resources, new sustainable technologies, and clean future-proof products? Our growth and success are driven by the passion and dedication of everyone here at EVBox. We’re not looking for you to tick all the boxes we listed above. What matters most is that we share the same values, passion and work ethic. Don’t let the imposter syndrome get in the way of a great career move and apply—we’d love to hear from you. Across our 8 locations, more than 700 EVBoxers work together to provide electric vehicle charging solutions that help businesses move forward. Are you ready to join them? Hit apply. Want us to know why you're interested—a short cover letter always helps! At EVBox, we are committed to a non-discriminatory approach, providing equal opportunity for employment and advancement in all our teams and programs. We believe in an equitable, diverse, and inclusive workplace where all employees, no matter their gender, race, ethnicity, religion, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We respect and value diverse life experiences, heritages and ensure that all voices are heard. Where possible, we provide accommodations for people with disabilities to support your participation in all aspects of the recruitment process. Do you want to get to know us even better? Then pay a visit to our <a href="https://evbox.com/en/about/careers">Career</a> page, <a href="https://blog.evbox.com/">blog</a> or check out our social media channels: <a href="https://www.linkedin.com/company/evbox/mycompany/">LinkedIn</a>, <a href="https://www.youtube.com/c/EvboxGlobal/featured">YouTube</a>, <a href="https://www.instagram.com/evboxglobal/">Instagram</a>, <a href="https://www.facebook.com/evboxbv">Facebook</a> or <a href="https://twitter.com/evbox">Twitter</a>. EVBox will retain your personal data collected through the application process for 1 year after the position is filled in case of rejection. You can request your data to be deleted at any time. Please read about how EVBox processes your personal data here. Know someone at EVBox? Be sure to have them submit you as a referral prior to applying for this position.  <div>EVBox will retain your personal data collected through the application process for 1 year after the position is filled in case of rejection. You can request your data to be deleted at any time. Please <a href="https://evbox.com/en/privacy-policy">read here</a> how EVBox processes your personal data.</div>

A pioneering global EV charging solutions provider, enabling easy access to charging infrastructure with unparalleled quality and extensive coverage.

Manager of Services, North America

<div>At AMPECO we are accelerating positive change and transformation to clean technologies. We do this by enabling businesses with innovative software solutions in the e-mobility and energy sector. Our product is a SaaS used by companies to manage their EV charging infrastructure, processes and efficient energy use. It’s offered as a white-label product and is already used by companies in the UK, continental Europe, South and North America, Australia and Asia. </div><div> </div><div>Our team is highly motivated, capable, and committed to our mission. We are looking to expand it with like-minded capable people, eager to give, learn and grow together with us.</div><div> </div><div>About the role</div><div> </div><div>The Customer Success Team Lead will lead and grow a high-performing team within a complex technical environment, ensuring team productivity, customer satisfaction, and continuous upskilling of team members.</div> <h3>Responsibilities</h3><ul><li>Lead a team of Customer Success Managers, facilitate their upskilling and preparation for challenging projects within a dynamic and complex technical environment; </li><li>Distribute workload effectively, considering customer needs and project complexity, while maintaining team productivity;</li><li>Maintain control of client health, providing guidance and assistance where needed;</li><li>Monitor team progress, overseeing the well-being and performance of team members and ensuring support as necessary;</li><li>Assist in handling client escalations and addressing the needs of more complex customers;;</li><li>Organize and manage administrative tasks, including reports to senior management;</li><li>Foster collaboration and interaction with other teams, such as Product and Engineering, to ensure effective coordination and alignment.</li></ul><h3>Your Profile</h3><ul><li>Minimum of 2-3 years of leadership experience in complex technical settings, preferably within a software product company, demonstrating the ability to successfully manage teams and projects;</li><li>Proven experience in developing teams and individuals, fostering growth and capability enhancement within a scale-up environment;</li><li>Solid grasp of technical concepts and skills to comprehend elaborate technology and understand complex business use cases; </li><li>Strong interpersonal and project leadership skills;</li><li>Skillful in managing efficient relationships with various stakeholders;</li><li>English - fluent C1/C1+.</li></ul><h3>What We Offer</h3><ul><li>Opportunity to join a fast-growing company on the path to become a global industry leader;</li><li>Opportunity to work with amazing, highly experienced people;</li><li>Flexible work hours;</li><li>Bonus day-off to celebrate your birthday;</li><li>5 additional vacation days per year, after your first year with the company;</li><li>Social events and awesome team buildings;</li><li>Medical insurance for you and for your family, with great coverage;</li><li>Monthly shared mobility allowance (covers Spark and GOeGO);</li><li>EV week – you get a company electric car for yourself for a week every 1-2 months.</li></ul>

Customer Success Team Lead

Monta is the operating platform powering the EV ecosystem serving drivers, companies, cities, and the electricity grid with one integrated software solution.At our core, we make EV charging simple, accessible, and reliable. Our software enables a consistent charging experience across all charge point brands and we empower charge point owners with a full-fledged solution to attract users and seamlessly manage usage, pricing, availability, and transactions.We’ve closed a huge Series B round! 80M EUR and soaring! Our journey so far? An expansion across various markets, prestigious #ISO27001 and B-Corp certifications, and proactive tech revolutionizing the EV charging experience. Not to mention, our growth has skyrocketed 6X since the last round, nearing 1 million monthly charging sessions, and 1,000 #EV drivers joining us daily! Monta will use the EUR 80M funding to double down on its successful software-only strategy by strengthening investments in all markets and improving and expanding its product to new sectors ready to embark on an electrified future.Monta is looking for dynamic sales professionals, a trailblazer who will accelerate Monta's reach in the SaaS realm and EV charging industry. Your focus will be on small and midmarket accounts in Southern Europe/Benelux leveraging your experience and skills to make Monta the software provider of choice in the greatest energy transformation the world has seen in 100 years..(Some) of the things you will be doing:<ul> <li>Understand Monta's unique value proposition and articulate it through value-based sales approaches.</li> <li>Manage the entire sales cycle from initial prospecting to closure in your territory.</li> <li>Develop your account strategy and drive your own pipeline generation on your assigned territory with the goal to generate a solid pipeline coverage.</li> <li>Prospect into Small to Medium accounts including hardware manufacturers, utilities, professional charge point operators, and other key industry players in your segment.</li> <li>Present tailored product demos centered on client needs and business specifics.</li> <li>Partner with marketing to deploy field campaigns and represent Monta at industry events.</li> <li>Achieve sales targets by managing pipeline opportunities and securing deals every quarter.</li> <li>Collaborate actively with teams in Ops, Marketing, and Sales, ensuring the translation of leads into successful deals.</li> </ul>Requirements<ul> <li>0-3 years in a full-cycle, closing role, or a business development role ideally within SaaS or the EV charging sector.</li> <li>Proven success in hitting or surpassing business development or sales goals.</li> <li>Proficient in outbound prospecting and delivering compelling product demos.</li> <li>Hunter mentality combined with the adaptability required in a fast-scaling startup.</li> <li>Eagerness to learn, grow, and contribute positively to the team.</li> <li>Proficient in Spainish and/or French and English.</li> <li>Bachelor's degree preferred.</li> </ul>BenefitsMonta can offer you...<ul><ul> <li>Flexible work hours</li> <li>Shared Company car + electric bikes!</li> <li>Gym membership</li> <li>Free snacks &amp; beverages</li> <li>Subsidized plant-based lunch</li> <li>Lots of Growth opportunities in a fast growing environment</li> <li>Occasional company-wide and team events - both in-person and virtually.</li> <li>Learning &amp; development opportunities</li> <li>Yearly education budget</li> <li>Warrant program</li> <li>Pension + Health insurance</li> </ul></ul>Kindly submit your application in English

Monta is the operating platform powering the EV charging ecosystem serving drivers, companies, cities, and the electricity grid.

Commercial Account Executive - Southern Europe/Benelux

ev.energy set up in 2018 with a simple aim -  to make electric vehicle charging simpler, greener, and cheaper for everyone. Drivers download our app and charge their vehicle overnight; and, in the background, we’re ingesting real-time data and using our proprietary smart-charging algorithm to align charging sessions with energy from renewable sources. This reduces carbon emissions caused by EV charging by as much as 70%.This is a growing industry, with growing demand for our solution - a third of new cars by 2030 will be electric. Simultaneously, there’s increasing strain on the power grid (power outages have already jumped by 64% in the last decade in the USA). We are already working with over 30 utilities in the US, Canada and Europe, offering a way to reduce demand on the grid. To achieve this we’ve brought together a team of over 100 people, bringing expertise from previous roles at National Grid, Tesla, Amazon, Arcadia, and Chargepoint; we’ve secured over 50m USD from leading VCs in the automotive and energy space including National Grid Partners, WEX Venture Capital, Energy Impact Partners and JLR’s InMotion Ventures. Come help us drive change for the better. The roleWe need to work with even more utilities and CCA’s across North America to scale and reach millions of users. In this role you will be using your utility experience and connections to drive our growth and ultimately connect more electrical vehicles to the grid - turning them into a valuable grid resource. This is a role that will have a significant impact on the wider business and will come with significant autonomy and ownership.What will you be doing?<ul style=""><li>Building and growing our sales pipeline by identifying and proactively hunting potential clients (regulated utilities, CCAs and electricity retailers)</li><li>Prioritising within this pipeline to ensure we have the most impact in the soonest time</li><li>Preparing high quality presentations and leading pitches and scoping meetings with prospects</li><li>Building key relationships and acting as a resource and advisor to utilities and other clients who are developing managed EV charging plans and targets</li><li>Sharing market insights with internal teams, particularly product, policy and marketing</li><li>Completing RFIs and RFPs by collaborating across the business, submitting high quality and competitive proposals</li><li>Navigating proposals through to negotiations and signatures</li><li>There will be travel in this role - up to 25%</li></ul>What are we looking for?<ul style=""><li>Experience selling into regulated US utilities, with a track record of success in doing so; you will have an existing network and be able to land and get up to speed quickly</li><li>Experience in RFIs and RFPs, and an understanding of how to submit competitive proposals</li><li>Expertise in building relationships - you quickly build rapport and trust, and will be consultative when working with our clients to win long-term successful deals; you’ll be equally comfortable building great relationships with internal colleagues across Policy, Marketing, Product, Partnerships and Legal</li><li>Familiarity with the US energy landscape, including federal legislation, electricity markets and state-level regulations and programs</li><li>A structured approach to sales with ability to prioritise your workload to be as impactful as possible</li><li>Excellent written communication and presentation skills</li><li>Proactivity - you will continually push for more, and suggest and implement processes and ways of working to be better</li><li>Alignment to the vision, mission and values of <a href="http://ev.energy">ev.energy</a></li></ul>How will we support you?<ul style=""><li>Work remotely and work well - we'll provide the tools you need to do your best (including a Macbook Pro), and can provide access to co-working spaces</li><li>Access to conferences, meet-ups and training through our L&amp;D allowance</li><li>A structured career progression framework and advancement opportunities</li><li>Great benefits - including health insurance, 401(k) or pension, paid parental leave </li><li>Annual team gatherings - in previous years the whole company has spent a week together in London, Bath and Manchester in the UK </li></ul>If you don’t have all of the requirements, but you’re really interested in what we’re doing, please apply anyway and we can consider your application now and in future! We value applicants regardless of their background or years of experience. We'll also do our best to accommodate reasonable adjustments to the interview process if needed. We are an equal opportunity employer and value diversity: we do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. If you'd like a copy of our DE&amp;I policy you can reach us at hiring@ev.energy.

Business Development Manager - Utilities

Powering our sustainable future, togetherWe live in an era where electric mobility is “the new normal”. Whereas over the past decade, electric vehicles were only for the few, today they are for everyone. Welcome to the Electric Era. Enter EVBox. Founded in 2010, EVBox empowers forward-thinking businesses to build a sustainable future by providing flexible and scalable electric vehicle charging solutions. With its offering of residential, commercial, and fast charging stations, as well as scalable charging management software, EVBox ensures that electric mobility is accessible to everyone.We believe in a future where daily transportation is emission-free and sustained by smart charging infrastructure. That’s why we’ve made it our goal to accelerate the adoption of electric mobility by bringing the most accessible and scalable charging solutions to the world. However, the transition from gas to electric cars will change a great deal of what we know about transportation.The growth and success of EVBox is driven by the passion and dedication of everyone in the company.  Today, EVBox has grown into an international team across multiple offices in Europe and the United States, with hundreds of driven professionals coming from different walks of life working for us. About the Team:At EVBox, we believe in a future where everyday transport is emission-free, electric and sustained by a green charging infrastructure. That’s why we’ve made it our mission to help build that future by bringing smart and scalable charging solutions to electric vehicles around the world. To help us achieve our mission, we are looking for an experienced Business Development Manager. About the role:The Business Development Manager role will help to meet Nationwide sales and market expansion goals through creation of new business opportunities and support of existing accounts.  In addition, they will help develop the overall sales team within certain geographies through mentorship, team-selling and other opportunities.The  Business Development Manager will accomplish the following:<ul><li>Develop new customers and new initiatives for existing customers</li><li>Act as a first point of contact for select key accounts/partners in North America.</li><li>Develop and maintain a customer and prospect database with the ability to report as needed</li><li>Develop, expand, and maintain the reseller and partner channel, create cross- and deep-sell opportunities</li><li>Create and execute account sales plans</li><li>Support clients, partners, and team-mates in sales activities</li><li>Identify sales prospects and contact these and other accounts as assigned</li><li>Build lasting and strong relationships with partners and customers and keep knowledge of clients’ business goals up to date</li><li>Closely coordinate company executive and internal subject matter expert involvement with partner and end-user customer management as appropriate</li><li>Respond to and follow up sales and information inquiries by email, telephone, and personal visits</li><li>Create appropriate propositions, presentations and contracts based on sales plans</li></ul>About you:Education/Experience requirements<ul><li>3+ years experience in working with distributors and/or an indirect sales mode and experience with short sales cycles</li><li>3+ years experience managing key accounts</li><li>1+ years experience developing/closing large direct customers (longer sales cycle)</li><li>Experience with B2B sales</li><li>Experience with sales CRM(s)</li><li>Experience in different sales techniques</li><li>Experience and relevant within the EV charging industry preferred</li></ul>Skills required<ul><li>Excellent communication and presentation skills</li><li>Effective inter-cultural communication skills</li><li>Hands-on mentality</li><li>Commercial market insight</li><li>Outgoing mindset and ability to build a network</li><li>Self-starter</li><li>Ability to make market positioning and value proposition tangible</li><li>Speak customer, sales and “business partner language"</li></ul>Benefits we bring to the table: <ul><li>Medical, Dental and Vision insurance</li><li>401K contribution </li><li>Competitive salary </li><li>20 days of PTO </li><li>Holiday Swap (2 days)</li><li>Access to learning platforms and personal development budget</li></ul>Still need convincing? Find out even more about us by visiting blog.evbox.com and by checking us out on <a href="https://www.linkedin.com/company/evbox/mycompany/">LinkedIn</a>, <a href="https://www.youtube.com/c/EvboxGlobal/featured">YouTube</a>, <a href="https://www.instagram.com/evboxglobal/">Instagram</a>, <a href="https://www.facebook.com/evboxbv">Facebook</a>, and <a href="https://twitter.com/evbox">Twitter</a>.Are you passionate about the EV industry? Do you have an interest in renewable resources, new sustainable technologies, and clean future-proof products? Our growth and success are driven by the passion and dedication of everyone here at EVBox. Across our 8 locations, more than 700 EVBoxers work together to provide electric vehicle charging solutions that help businesses move forward. Are you ready to join them? Hit apply.Want us to know why you are interested—a short cover letter always helps! We’re not looking for you to tick all the boxes we listed above. What matters most is that we share the same values, passion and work ethic. Don’t let the imposter syndrome get in the way of a great career move and apply—we’d love to hear from you.Know someone at EVBox? Be sure to have them submit you as a referral prior to applying for this position.At EVBox, we are committed to a non-discriminatory approach, providing equal opportunity for employment and advancement in all our teams and programs. We believe in an equitable, diverse, and inclusive workplace where all staff, no matter their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected.  We respect, value diverse life experiences and heritages and ensure that all voices are valued and heard.<div>EVBox will retain your personal data collected through the application process for 1 year after the position is filled in case of rejection. You can request your data to be deleted at any time. Please <a href="https://evbox.com/en/privacy-policy">read here</a> how EVBox processes your personal data.</div>

Business Development Manager, NA

<ul><li>Do you value sustainable building and want to actively shape a greener future?</li><li>Are you fascinated by the idea of being your own client and only building what you believe in?</li><li>Are you looking for an interesting job that allows you to gain insight into numerous different teams, all working together to achieve a common goal?</li><li>Are you interested in improving our environment and helping to stop climate change?</li></ul> Join Fastned!Together with more than 200 colleagues, spread over 9 countries, we are building the best fast charging network in Europe, where electric car drivers can charge their vehicles with energy from the sun and wind. We are both an architectural firm and our client, among numerous other disciplines in the company, and have full control over our product and design. The interdisciplinary teams work closely together to further advance electromobility and give our clients a first-class charging experience. <a href="https://fastned.recruitee.com/design-career-page">We just launched our career hub for Location Design. Click here to find out more about your future team &amp; working in Location Design at Fastned!</a> <h3>⚡️Your role </h3>As an Architect Lead Belgium, you will contribute to the company's success with strategic and creative thinking, by building a team and delivering station designs for the best customer experience. You will integrate our modular Fastned stations in potential sites near the highway and inspire the team to come up with creative solutions to design and acquire new locations. You will primarily be responsible for managing the team of architects in Belgium. Our expansion managers will bring in new location leads and you will focus on delivering station designs for the different stages of a project: from initial sketch and site investigation, to obtaining building permits from regional and local authorities. Our in-house architects detail out the execution package, and you will also oversee the plans and construction details for our contractors. You are expected to go on site visits with the team and construction managers to see your beautiful projects being built! Your role as Lead Architect is crucial to our multidisciplinary team. During your daily activities you will mainly spend time with our local Belgian team and will work closely with our expansion and construction managers. You will also be in contact with our architects in Germany, The Netherlands, UK, Switzerland and France. Become part of a young, innovative and growing company in the e-mobility sector. Use your design skills to make the earth a more sustainable place! <h3>⚡️Who we are looking for</h3>We are looking for an architect who takes responsibility for the Location Design team in Belgium. You are convinced of the importance of branding and visual identity and you can apply traffic safety regulations to your own design proposals. You are goal oriented and at the same time a true team player, able to navigate successfully in complex team dynamics and thriving for productivity. You take initiative and work independently with confidence. You are not afraid to make mistakes and you always want to keep learning. "Think like a founder" is a statement you recognize yourself in. In addition, you also meet the following requirements:<ul><li>8+ years of experience</li><li>You can confidently discuss projects with local authorities and you have experience with permit processes in Belgium;</li><li>You have experience leading teams and projects;</li><li>You are passionate about coaching and mentoring architects;</li><li>You speak fluent Dutch and/or French + English at a professional level;</li><li>Bonus point if you worked with Revit;</li><li>You are highly motivated to accelerate the energy transition and belong to a fun company that makes a difference.</li></ul> <h3>⚡️ Our perks</h3>We work hard to change the world, but we don't forget to recognise &amp; celebrate our successes, big and small. We put a focus on work-life balance, provide you with genuine work flexibility and have family-friendly policies in place. Our benefits include:⚡️ Stock option plan -&gt; we believe in shared value creation;⚡️ A training and development budget of €3,000 per year per employee, because development and training are important to us and our sector offers endless opportunities;⚡️ Free daily vegetarian lunches, snacks &amp; drinks all day in the office;⚡️ Full access to our electric vehicle fleet with all charging expenses covered;⚡️ 37 days of holidays for 40 hours contract + public holidays every year;⚡️ Eco-cheques vouchers every year; ⚡️ Next to fun events year-round, we throw notorious Christmas parties and organize an amazing yearly trip abroad with all employees;⚡️ Other perks include flexible working hours, full travel compensation and the working gear of your choice.<h3> </h3><h3>⚡️ Interested? Apply today!</h3>Do not wait: send your application and motivation letter! The application process will consist of these steps: - Intake interview with recruiter; - Interview with our Director of Location Design; - Take-home-assignment; - In-person interview with key team members (Location Design + Pipeline). We are looking forward to your application!If you have questions or need further information regarding your application, please contact our recruitment team via <a href="mailto:recruitment@fastned.nl">recruitment(at)fastned.nl</a> Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds, gender identities, sexual orientations, religions, neurodiversity, disabilities, parental status or any other protected characteristic that makes you unique.

Fastned is a fast-charging network for electric vehicles to charge with renewable energy from the sun and wind. The company's mission is to give freedom to electric drivers and accelerate the transition to sustainable mobility. Its goal is to be a European network of 1000 fast-charging stations in prime locations, where all-electric vehicles can charge with renewable energy from the sun and wind. Its technology is available for all types of electric vehicles such as Tesla Model S/X, Nissan Leaf, BMW i3, and Hyundai Ioniq.


Lead Architect Belgium

Together with +200 colleagues, spread over 9 countries, we are building the best fast charging network in Europe, where electric car drivers can charge their vehicles with energy from the sun and wind. We are both an architectural firm and our client, among numerous other disciplines in the company, and have full control over our product and design. The interdisciplinary teams work closely together to further advance electromobility and give our clients a first-class charging experience. <a href="https://fastned.recruitee.com/design-career-page">We just launched our career hub for Location Design. Click here to find out more about your future team &amp; working in Location Design at Fastned!</a> <h3>⚡️Your role</h3>As an architect, you contribute to the success of the company with your creative and spatial thinking, providing station designs that excel in customer experience and that integrate our modular Fastned station in the service areas along the highways. In the coming year, you will expand your area of intervention from sketch design to the permitting and execution of new stations. You will be mainly responsible for the station design of new sites, from the initial sketch, site investigation, permitting with regional and local authorities. You will also detail out the execution package for the construction of our stations in Belgium, making sure that all our stations fit our most recent design requirements. Your role as Architect is crucial to our multidisciplinary team. In your day to day job, you will spend most of your time with our local Belgian team, consisting of other architects, network developers and construction managers. Besides that, you will also be connected to our architects in Germany, The Netherlands, United Kingdom, Switzerland and France. Our super nice office is located close to Watersportbaan, in Ghent. Become part of a young, innovative and growing company in the field of e-mobility! We move fast - and deliver WOW! <h3>⚡️Who we are looking for </h3>We are searching for an architect willing to take responsibility from initial designs to the permitting and execution phase of our locations in Belgium, especially in Flanders. As a designer, you are familiar with the importance of branding and visual identity, and you can apply traffic safety regulations in your design proposals. You are a real team player and you have the ability to think on your own feet - you feel comfortable taking initiative and working independently. You are not afraid to make mistakes and you are always keen to keep on learning. “Think like a founder” is something you identify easily with. Additionally, you tick the following boxes: 💥 2-5 years of experience; 💥 You are a Revit expert; 💥 You feel comfortable discussing projects with authorities; 💥 You know your way around permit procedures in Flanders; 💥 You are creative, additional value if you can make great visuals; 💥 You speak Dutch and English on a business level; 💥 You are highly motivated by accelerating the energy transition. <h3>⚡️Our perks</h3>We work hard to change the world, but we don't forget to recognise &amp; celebrate our successes, big and small. We put a focus on work-life balance, provide you with genuine work flexibility and have family-friendly policies in place. Our benefits include:⚡️ Stock option plan -&gt; we believe in shared value creation;⚡️ A training and development budget of €3,000 per year per employee, because development and training are important to us and our sector offers endless opportunities;⚡️ Free daily vegetarian lunches, snacks &amp; drinks all day in the office;⚡️ Full access to our electric vehicle fleet with all charging expenses covered;⚡️ 37 days of holidays for 40 hours contract + public holidays every year;⚡️ Eco-cheques vouchers every year; ⚡️ Next to fun events year-round, we throw notorious Christmas parties and organize an amazing yearly trip abroad with all employees;⚡️ Other perks include flexible working hours, full travel compensation and the working gear of your choice. <h3>⚡️Interested? Apply today!</h3>Do not wait: send your application and motivation letter! The application process will consist of these steps: - Intake interview with recruiter; - Interview with our Director of Location Design; - Take-home-assignment; - In-person interview with key team members. We are looking forward to your application!If you have questions or need further information regarding your application, please contact our recruitment team via <a href="mailto:recruitment@fastned.nl">recruitment(at)fastned.nl</a> Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds, gender identities, sexual orientations, religions, neurodiversity, disabilities, parental status or any other protected characteristic that makes you unique.

Architect Belgium

<ul><li>Do you value sustainable building and want to actively shape a greener future?</li><li>Are you fascinated by the idea of being your own client and only building what you believe in?</li><li>Are you looking for an interesting job that allows you to gain insight into numerous different teams, all working together to achieve a common goal?</li><li>Are you interested in improving our environment and helping to stop climate change?</li></ul><h3>Join Fastned!</h3>Together with more than 200 colleagues, spread over 9 countries, we are building the best fast charging network in Europe, where electric car drivers can charge their vehicles with energy from the sun and wind. We are both an architectural firm and our client, among numerous other disciplines in the company, and have full control over our product and design. The interdisciplinary teams work closely together to further advance electromobility and give our clients a first-class charging experience. <h3>Your role</h3>As an Architect Lead Netherlands, you will contribute to the company's success with strategic and creative thinking, by building a team and delivering station designs for the best customer experience. You will integrate our modular Fastned stations into service areas on the highway and inspire the team to come up with creative solutions to acquire new locations. Over the next year, your focus will be heavily on densifying our Dutch network and building the team.You will primarily be responsible for managing the team of architects and technical designers in The Netherlands. Our expansion managers will bring in new location leads and you will focus on delivering station designs for the different stages of a project: from initial sketch and site investigation, to obtaining building permits from regional and local authorities. The technical architects will detail out the execution package, and you will also oversee the plans and construction details for our contractors. You can go on site visits with the team and construction managers to see your beautiful projects being built! Your role as Lead Architect is crucial to our multidisciplinary team. During your daily activities you will mainly spend time with our local Dutch team and will work closely with our expansion managers, construction managers and public affairs managers. You will also be in contact with our architects in Germany, Belgium, the UK, Switzerland and France. Become part of a young, innovative and growing company in the e-mobility sector. Use your design skills to make the earth a more sustainable place! <h3>Who we are looking for</h3>We are looking for an architect who takes responsibility for the Location Design team in The Netherlands. You are convinced of the importance of branding and visual identity and you can apply traffic safety regulations to your own design proposals. You are goal oriented and at the same time a true team player, able to navigate successfully in complex team dynamics and thriving for productivity. You take initiative and work independently with confidence. You are not afraid to make mistakes and you always want to keep learning. "Think like a founder" is a statement you recognize yourself in. In addition, you also meet the following requirements:<ul><li>8+ years of experience;</li><li>You can confidently discuss projects with local authorities and you have experience with permit processes in The Netherlands;</li><li>You have experience leading teams and projects</li><li>You are passionate about coaching and mentoring architects and technical designers;</li><li>You speak fluent Dutch and English at a professional level;</li><li>You are highly motivated to accelerate the energy transition and belong to a fun company that makes a difference.</li></ul> <h3>Join us in building a better future!</h3>We work hard to change the world, but we don't forget to recognise &amp; celebrate our successes, big and small. We value work-life balance, offer you real work flexibility and have family-friendly policies in place. We have an inclusive work environment, love authentic people, so don't try to fit in because we like you for who you are! Our benefits include:<ul><li>Stock option plan -&gt; we believe in shared value creation;</li><li>A training and development budget of €3,000 per year per employee, because development and training are important to us and our sector offers endless opportunities;</li><li>Full access to our electric vehicle fleet with all charging expenses covered;</li><li>Daily vegetarian lunches, snacks &amp; drinks provided at our office locations;</li><li>A paid pension plan, fully covered by Fastned;</li><li>The opportunity to work from our other offices in Cologne, Ghent, Paris, London &amp; Zurich, with reimbursement for work-related travel expenses;</li><li>Next to fun events year-round, we throw notorious Christmas parties and organise an amazing yearly trip abroad with all employees;</li><li>Other perks include flexible working hours, full travel compensation and the working gear of your choice.</li></ul> <h3>Interested? Apply today!</h3>We would love to have a conversation with you! Apply now, send us your CV and explain in your motivation letter why you’re excited about joining our mission to provide freedom to electric drivers and speeding up the energy transition.The recruitment process consists of these stages below: <ul><li>A first video call with our recruiter to find out more about Fastned &amp; our company culture;</li><li>Interview with María (Director Location Design);</li><li>- take-home-assignment -</li><li>In-person assignment presentation and interview in our Amsterdam office with the key team members (Location Design + Pipeline)</li></ul>We are looking forward to your application!If you have questions or need further information regarding your application, please contact our recruitment team via <a href="mailto:recruitment@fastned.nl">recruitment(at)fastned.nl</a> Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds, gender identities, sexual orientations, religions, neurodiversity, disabilities, parental status or any other protected characteristic that makes you unique.

Lead Architect NL

<h2>Powering our sustainable future, together</h2>We live in an era where electric mobility is “the new normal”. Whereas over the past decade, electric vehicles were only for the few, today they are for everyone. Welcome to the Electric Era. Enter EVBox. Founded in 2010, EVBox empowers forward-thinking businesses to build a sustainable future by providing flexible and scalable electric vehicle charging solutions. With its offering of residential, commercial, and fast charging stations, as well as scalable charging management software, EVBox ensures that electric mobility is accessible to everyone.We believe in a future where daily transportation is emission-free and sustained by smart charging infrastructure. That’s why we’ve made it our goal to accelerate the adoption of electric mobility by bringing the most accessible and scalable charging solutions to the world. However, the transition from gas to electric cars will change a great deal of what we know about transportation.The growth and success of EVBox is driven by the passion and dedication of everyone in the company.  Today, EVBox has grown into an international team across multiple offices in Europe and the United States, with hundreds of driven professionals coming from different walks of life working for us. For more information, visit Youtube at "EVBox Bordeaux | shaping the future of DC charging"  <h2>About the Team: </h2>The Customer service team that is responsible for supporting on-site issues raised by our Partners and installation Partners. This includes resolving complex issues, escalating the issues with proper documentation to our Level 3 teams. Within a team currently composed of 15 people, your mission will be to process incoming requests from the Service DC team, both internally and externally, but also to ensure follow-up for Europe and the rest of the world (excluding North America).  <h2> About the role:   </h2>A Field Support Engineer is a professional who provides technical support and assistance to customers or clients in the field. This role typically involves working directly with customers on-site/off-site, resolving technical issues, and ensuring the smooth operation of products or services.  <ol><li>Functional knowledge : </li></ol>Here are some of the key responsibilities and skills that we are looking to have for a Field Support Engineer role: <ul><li>On-site support: Visit customer locations to install, configure, and troubleshoot hardware or software systems. </li></ul><ul><li>Technical assistance: Respond to customer inquiries and provide guidance on product usage, maintenance, and problem-solving. </li><li>Issue resolution: Diagnose and resolve technical problems or malfunctions related to hardware, software, or network infrastructure. </li><li>Testing and debugging: Conduct testing, troubleshooting, and debugging activities to identify and resolve technical issues promptly. </li><li>Documentation: Prepare technical documentation, including service reports, installation guides, and troubleshooting procedures. </li><li>Diagnostics and Troubleshooting: Ability to diagnose and troubleshoot electrical and electronic issues in EVs (Electric Vehicles) using diagnostic tools, multimeters, oscilloscopes, and other relevant equipment. </li><li>Software and Firmware: Understanding software and firmware components in EVs, including their integration, and troubleshooting capabilities, is important. Knowledge of relevant programming languages (such as Linux) can be advantageous. </li><li>Charging Infrastructure: Familiarity with EV (Electric Vehicles) charging technologies, standards (such as T2, CCS, CHAdeMO), and protocols (such as OCPP) is necessary to support customers in charging-related issues. </li><li>Safety and Regulations: Knowledge of safety protocols, regulations, and certifications specific to EVs, including electrical safety standards (e.g., ISO 26262), is important to ensure compliance and guide customers. </li><li>Networking and Communication: Understanding communication protocols used in EVs, such as CAN (Controller Area Network) and LIN (Local Interconnect Network), as well as networking concepts like Ethernet, Wi-Fi, and Bluetooth, is beneficial. </li></ul>   2 -Business expertise :  Participate in the communication to Engineering Department and answer to Client in a competitive Landscape. Electrical Systems Knowledge: Understanding the fundamentals of electrical systems, including AC and DC power, batteries, motor controllers, and charging infrastructure is crucial. Familiarity with the specific industry such as power generation, industrial automation, telecommunications, and electronics manufacturing.  3 -Leadership : Training: Conduct training sessions for customers or end-users to educate them on product features and best practices. Collaboration: Work closely with internal teams, such as development, engineering, and product management, to provide feedback on customer experiences and contribute to product improvement.  4 - Problem-solving excellent attitude Diagnostics and Troubleshooting: Ability to diagnose and troubleshoot electrical and electronic issues in EVs (Electric Vehicles) using diagnostic tools, multimeters, oscilloscopes, and other relevant equipment. Analyse complex electrical problems, identify root causes, and implement effective solutions. Demonstrating a proactive and analytical approach to troubleshooting electrical issues is beneficial.  5 - Nature of impact : Internal Department or Client satisfaction  <h2>About you: </h2>Education requirements An engineer degree with a technical background or equivalent work experience, preferably with a major in Electricity, Power Electronics or Energy   Experience requirements 5+ years of experience on field support, preferably in the electrical industry or similar Technical Skills:  <ul><li>Strong technical knowledge and proficiency in electrical systems, circuits, and components.  </li><li>Familiarity with electrical codes, standards, and regulations is also important. </li><li>Electrical troubleshooting and problem-solving skills. </li><li>Proficiency in using electrical testing and measurement equipment. </li><li>Experience with analysing electrical systems. </li><li>Knowledge of electrical safety and practices. </li></ul> Field Support Experience:  <ul><li>Providing on-site/off-site support to customers or clients, troubleshooting electrical issues, and resolving technical problems. </li><li>Conducting commissioning and maintenance of electrical systems. </li><li>Collaborating with cross-functional teams, such as design engineers, project managers, and customers, to ensure smooth operations and resolve customer concerns. </li></ul> Communication and Interpersonal Skills:   Strong communication skills are crucial for effectively interacting with customers, understanding their needs, and providing clear instructions or explanations. The ability to work collaboratively with diverse teams and handle customer inquiries professionally is also important.    General Skills: <ul><li>Perseverance/flexibility </li><li>Great rigour </li><li>Stress Management/Emotional Intelligence </li></ul><ul><li>Willingness to progress </li><li>Team spirit/cooperation </li></ul> What to expect from us At EVBox, we believe that when people feel valued and rewarded, they can reach their full potential. That’s why we offer competitive salaries and review remuneration packages regularly to ensure that our pay always has a positive impact on performance. Furthermore, our benefits offering includes health and wellbeing, insurance benefits, retirement programs, as well as service awards—not to mention various social and recreational activities, some of which are location specific. Globally, we offer the following benefits as standard:   <ul><li><ul><li>WFH allowance for the days you work from home </li><li>WFH budget to set up a home office </li><li>Annual Personal Development budget to be spent on external courses/trainings </li><li>Commuting allowance </li><li>Lease cars (only for certain roles) </li><li>Quarterly team building budget available  </li><li>Leadership coaching and training  </li><li>Employee Assistance Program, where you can reach out anonymously to professionals who can help you with personal and/or work-related problems </li></ul><ul><li>Online training courses offered (currently through Coursera) </li><li>Support for mental health and wellbeing </li><li>Referral program </li><li>Volunteering day time off  </li><li>Company gatherings and social committee </li></ul> </li></ul> EVBox, we are committed to a non-discriminatory approach, providing equal opportunity for employment and advancement in all our teams and programs. We believe in an equitable, diverse, and inclusive workplace where all employees, no matter their gender, race, ethnicity, religion, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We respect and value diverse life experiences, heritages and ensure that all voices are heard. Where possible, we provide accommodations for people with disabilities to support your participation in all aspects of the recruitment process. Convinced? Then join us and apply!<div>EVBox will retain your personal data collected through the application process for 1 year after the position is filled in case of rejection. You can request your data to be deleted at any time. Please <a href="https://evbox.com/en/privacy-policy">read here</a> how EVBox processes your personal data.</div>

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