At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. The RoleIn this role you will be working in a multidimensional set-up mainly as our front of house being a brand ambassador for Zoomo, ensuring the highest level of customer service and informing our customers the specs of our awesome e-bikes. But you will also be working as a Mechanic ensuring we deliver the best quality electric bikes to our customers and making sure processes and procedures are followed.At Zoomo we seek people who are fun, energetic, customer friendly and hard working. We’re looking for a customer obsessed problem solver. This role is exceptionally important; you’re the face of Zoomo and pillar of our day to day service and maintenance operation. We sell complicated products, you need to be comfortable explaining the technical aspects of a bike to customers as well as the financial aspects of our rent. On top of that you perform basic repairs on our bikes and work closely with our mechanic team to ensure best in class quality of our product.Responsibilities<ul> <li>Provide accurate information to customers (e.g. product features, pricing and after-sales services) and answer customers’ questions about specific products/services</li> <li>Build, repair and servicing of bikes to the highest of standards as expected by Zoomo, this includes diagnose required services, fault find and actual mechanic repair of Zoomo e-bikes to enable them to return to the rider in a safe and fully operational condition</li> <li>Support our efforts to recover lost and stolen bikes</li> <li>Ensure our riders have an awesome and seamless in-person support experience</li> <li>Walk riders through the on-boarding process and help existing riders troubleshoot any issues they experience</li> <li>Meet store sales targets in collaboration with the rest of the team</li> <li>Our data is important! Complete store administration and ensure compliance with policies and procedures</li> <li>Maintains store H&amp;S compliance and housekeeping standards including visual marketing and merchandising of store </li> <li>Improve brand awareness and support marketing activities through Berlin to grow our customer base</li> <li>Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.</li> </ul>RequirementsCandidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.<ul> <li>Proven work experience as a (Bike) Mechanic, Assistant Store Manager, Sales Associate or similar role</li> <li>You’re willing and enthusiastic about selling our product to potential riders and ideally have a track record of achieving sales targets.</li> <li>Professional or personal experience in technical field and ideally repairing bicycles including motorbikes, e-mopeds or even cars</li> <li>Familiarity with consumer behavior principles, you’re a cool and calm operator; diffusing heated situations and turning irate customers into Zoomo promoters is your cup of tea</li> <li>Excellent communication skills, capable of building trusting relationships</li> <li>Interest and knowledge in mobility, micro mobility or with e-bikes</li> <li>You’re able to quickly and efficiently problem solve and troubleshoot - if you don’t know the answer, you know where to look and who to ask</li> <li>Strong organization skills and the ability to multi-task is key</li> </ul><ul> <li>Has fun and enjoys working in a collaborative environment</li> <li>European drivers license required</li> <li>Fluent communicator in English (B2 or higher) and at least basic German (A2 or higher) as well as any other language e.g. Hindi consider a big plus</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary </li> <li>Contribution to public transport and budget for personal tools/hardware</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-REMOTE

Zoomo is a provider of electric bikes accessed via subscription models to help gig workers in the food delivery industry. Zoomo's high-quality LEV (light electric vehicle) range includes e-Bike, e-Moped, and e-Cargo options. Zoomo plans to use the funding to add new corporate categories such as parcel, mail, and grocery deliveries that its bikes can be used for as well as other models better suited for individual consumers.


Bicycle Mechanic / Store Associate

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. The Role We’re looking for an innovative growth-hungry and ambitious City Manager to lead our most dynamic market. NYC is one of the most important parts of the global organization, and leading it will be a challenge that is equally energizing, challenging, impactful, and rewarding. This role will oversee daily operations while working directly with the North American GM to identify and execute high-impact growth initiatives.This role requires a curious, hungry, high-EQ team player. The ideal candidate is both comfortable and energized working in a spreadsheet and running or operating in a retail operation. They can also pivot to developing and executing strategy, while being an exceptional people manager who loves the responsibility of leading and developing a team. The NYC City Manager has to operate at all altitudes, whether it’s whiteboarding on strategic partnerships with the North American GM, developing a performance management system, scouting a new location, or performance managing frontline workers. This is an opportunity to be at the heart of Zoomo’s growth in North America while rapidly accelerating your career development.If you’re looking for ownership and the opportunity to manage a team, deliver an impact you’re proud of, and build meaningful relationships within a global company, then this role is for you.  You’ll directly impact the trajectory of a dynamic startup operating at the heart of a rapidly changing industry.ResponsibilitiesOwn Market-Level KPIs for financial and operational performance<ul> <li>Own the overall P&amp;L for NYC.</li> <li>Drive growth in ridership, retention, and revenue.</li> <li>Build operational and cost efficiencies. </li> </ul>Build and Lead a High-Performing Team<ul> <li>Motivate, coach, and develop a team covering front of house retail, back of house mechanics, field operations, and logistics while building a positive culture.</li> <li>Own the hiring, performance management, and development of your team.</li> <li>Set expectations, provide constructive feedback, and ensure team accountability.</li> </ul>Daily Operations<ul> <li>Oversee and coordinate all aspects of the day-to-day retail operations.</li> <li>Effectively manage and resolve escalated issues or conflicts involving customers, staff, or operational challenges.</li> <li>Deliver an exceptional customer experience and instill customer-centric values in the team.</li> </ul>Strategic Planning and Initiatives<ul> <li>Work closely with the General Manager to develop and execute high-impact strategic initiatives, including B2B partnerships, operating models, and new growth opportunities. </li> <li>Be a thought partner with the overall North American leadership team for new initiatives and opportunities. </li> <li>Contribute to long-range planning, including OKRs and forecasting.</li> </ul>Process Improvement Projects<ul> <li>Identify high-impact process improvement opportunities and spearhead optimization workstreams, including supply chain management, plan repricing, and fleet management software migration.</li> <li>Lead improvement initiatives from conception to completion. Develop project plans, timelines, and budgets; manage cross-functional stakeholders, and ensure progress against goals.</li> <li>Build and implement SOPs for new policies, procedures, and best practices.</li> </ul>RequirementsExperience<ul> <li>4+ years of experience in retail ops, strategy, consulting, and/or biz ops, including 2+ years of management experience.</li> <li>Retail operations and frontline management.</li> <li>Startup and micromobility experience is a plus.</li> </ul>Skills<ul> <li>Team management and development.</li> <li>Skilled operator with a strong on-floor presence who gets things done.</li> <li>Strategic and analytical thinker (Gsheets / Excel proficiency; SQL is a plus).</li> </ul>Competencies<ul> <li>Ownership mentality. No job is too big or too small.</li> <li>Self-starter. Excited by a growth environment and willing to try new strategies while keeping the focus on achieving results. </li> <li>Agility. Thrives in rapidly changing, fast-paced, and ambiguous conditions. Able to bounce across a wide range of disciplines, including both technical and non-technical areas. </li> <li>Comfort at any altitude. Equally comfortable and engaged when working with a team of mechanics or execs.</li> <li>Pride in everything you do. Whether sitting on the floor of a workshop to learn how we can change tires faster or delivering a presentation for a global enterprise partner. </li> <li>Opportunity hunter. Always on the lookout for opportunities to connect dots in new ways. Excited to try new strategies, while keeping a laser-sharp focus on achieving results.</li> <li>Exceptional communicator with strong interpersonal skills. Able to build and manage strong relationships with their team and cross-functional partners.</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>Salary: $75,000 - $100,000 Depending on experience</li> <li>Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success </li> <li>Global and country-specific benefits packages</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

City Manager

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more. Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. Your main responsibilities include but are not limited to: As one of our incredible bike mechanics, you'll play an important role in supporting; <ul> <li>Bike maintenance: service e-bikes to our high-quality standards ensuring that they are safe and road-worthy; triage and diagnose necessary repairs while working at a high pace.</li> <li>Workshop compliance: ensuring our workshops are operating like the well-oiled machines they're intended to be. </li> <li>Customer service: problem-solving on the fly for our riders, ensuring they leave happy. </li> </ul>Requirements<ul> <li>Relevant industry experience (cycling, food delivery, mobility, technology)</li> <li>Experience with e-bikes and their electrical components i.e. lithium-ion batteries</li> <li>Comfortable working with tools and software</li> <li>Strong communication and organisation skills</li> <li>Excellent attention to all the little details, with great pride in the quality of work</li> <li>A natural team player, humble and willing to get their hands dirty, helping others</li> <li>A passion for bikes or cycling</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>Hourly Pay rate depending on experience</li> <li>Global and country-specific benefits packages</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

Bicycle Mechanic

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more. Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. The Role As the Reporting Analyst, you will be supporting the global Finance team at Zoomo, you will have a pivotal role in future financial business performance and managing external parties such as lenders with reporting requirements.  You will be a part of our Finance Planning &amp; Analysis team which works directly with our CFO.To be successful in this role, you will need to be comfortable working in an ever changing, dynamic environment, be hands-on and willing to go into the details, and have excellent communication skills. There will of course be opportunities to grow and learn at the same time and be a part of the building the function at warp speed.Responsibilities<ul> <li>Take ownership of all our reporting for our external debt lenders &amp; develop a roadmap to continue to promote improvements</li> <li>Manage the relationship with our external debt funder</li> <li>Critically evaluate our Information Systems to identify the core inputs that drive processes &amp; keep stakeholders accountable</li> <li>Develop an understanding of how our data can be used to improve finance team’s reporting and analysis</li> <li>Build and improve Google Looker Studio reports for monthly financial reports to regional and departments</li> <li>Understand the nuts and bolts of our operational models and what the financial implications are.</li> <li>Working closely with CFO and commercial finance manager on budgeting processes, working through challenges to optimize outcomes</li> <li>Assist with financial modelling processes for internal and external purposes.</li> <li>Assist with pricing / commercial deals with the B2B business sector.</li> <li>Continue to redesign our processes to optimize efficiency and determine the best approach</li> <li>Drive the monthly analysis of regional and department performances </li> </ul>RequirementsTechnical Skills<ul> <li>Minimum of 3 + years experience, Treasury or Commercial Finance or FP&amp;A would be well received</li> <li>Relevant tertiary qualifications, preferably with a major in Commerce, Finance, Accounting, Economics, or Statistics</li> <li>Advanced Excel skills and a strong understanding of how inputs drive financial models</li> <li>Ability to work autonomously and as part of a team, while maintaining a flexible approach to work from either the office or home</li> <li>High attention to detail</li> <li>Experience with SQL or Tableau or Power BI advantageous</li> <li>Strong sense of accountability and initiative, with the ability to streamline functions</li> <li>Great interpersonal skills, including written and verbal communication skills</li> </ul>Soft Skills<ul> <li>Exposure to financial reporting including analysing large volumes of data sets would be well-received</li> <li>Good business acumen with problem-solving creativity and commercial judgement</li> <li>Highly organised with the ability to work under pressure and within set deadlines</li> <li>Great communication and stakeholder management skills</li> <li>Self motivated with a desire to learn</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary and bonus scheme</li> <li>Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success</li> <li>Global and country-specific benefits packages</li> <li>Flexible working that is focussed on the delivery of OKRs</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-HYBRID

Reporting Analyst

At Zoomo, our vision is to transition every commercial urban mile to light electric vehicles (LEVs) to build sustainable and more equitable cities. To that end, we are building the world’s most convenient, affordable, and safe e-bike platform.In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;200 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully deploys these solutions around the world. We operate across the USA, UK, Europe, Canada and Australia. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.The RoleWe're looking for an operations leader to help take our German business to the next level. This role will drive strategy through execution across our toughest operational problems. We're looking for a rockstar who can move at a fast-pace and build world-class operations that scale.This person will have the opportunity to scale our fleet operations, field operations, logistics, and safety teams.In this role, you can expect to -<ul> <li>Work closely with european head of operations and general managers to design and execute winning operations strategies</li> <li>Hire, train, and manage a great team that will help build our legacy</li> <li>Scale our shop and warehouse operations across the country and build the processes that enable us to do so</li> <li>Set global standards for our key operational metrics - fleet availability, labor / parts spend, customer and employee satisfaction, service throughput / productivity, etc.</li> <li>Lead safety initiatives and programs to ensure we continue to keep riders and employees safe at scale.</li> <li>Design a culture of performance that allows us to score goals and develop an employer-of-choice brand</li> <li>Set-up and design personalized operations processes for our B2B customers</li> </ul>Requirements<ul> <li>5 years + of operations experience at a fast-growing company</li> <li>You have a track record of operational excellence everywhere you’ve been. Your previous employers would vouch that you’re consistently a top performer.</li> <li>They would describe you as a leader who sets a standard of excellence and gets the most out of your teams.</li> <li>You have recruited and managed front line workers and you know how to adapt in front of all levels. </li> <li>Scoring goals is one of our values. You have a track record of tapping into your competitive nature to win.</li> <li>You have a bias toward action. You understand that once you’ve supported your hypothesis, real learning begins when you engage with the problem or opportunity directly.</li> <li>You have an insatiable curiosity. You get excited learning about topics that others might find boring and “Why?” is one of your most common phrases. You’re known as someone who picks things up quickly.</li> <li>You’re comfortable at any “altitude” - you take pride in everything you do. It doesn’t matter if it’s sitting in a workshop to learn how we can change tires faster or crushing a presentation for a global enterprise partner.</li> <li>You're no stranger to a fast-paced environment. You’ve worked at a company in scale mode before and wouldn’t want it any other way.</li> <li>Humility is something that comes naturally to you. You’re a born collaborator and you care about getting to the right answer more than who came up with it.</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary and bonus scheme</li> <li>Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success</li> <li>Global and country-specific benefits packages</li> <li>Flexible working that is focussed on the delivery of OKRs</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-HYBRID

Head of Operations

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We offer customers a modular solution including fleet management software, servicing and financing. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;200 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses. We operate across the USA, UK, Europe, Canada and Australia. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more. The Role The Chief of Staff to the CEO will have a direct impact on the future growth trajectory and strategic plan of Zoomo. This role is a central / global position working closely with our CEO and requires strong strategic thinking, strong execution and project management, and the interpersonal ability to work with teams from around the business. Zoomo is undergoing a period of rapid growth across the globe and we are looking for a highly adaptable candidate who can switch between long-term strategic initiatives one moment and pivot into time-sensitive business critical projects the next. Responsibilities <ul> <li>Board and investor relations: Work closely with the CEO, executive team and board to craft board meeting agendas, liaise with existing investors, support shareholder communications. </li> <li>Strategic advice: Run projects and analysis to inform key decisions at the corporate strategy level. Informed by strong commercial judgement and perceptive interpersonal skills.</li> <li>Executive team whip: Help set the agenda and manage regular reporting cadence</li> <li>Internal comms: Support translation of company strategy into frontline action by managing the cascading of company OKR, reporting and internal communications tools</li> <li>Corporate development: Represent the CEO and company in partnership and business development conversations</li> </ul>Requirements<ul> <li>7+ years of work experience with ideally 4+ years in investment banking and 2+ years in an operating role</li> <li>Ability to take initiative in a constantly changing work environment</li> <li>Strong analytical skills and comfort in excel</li> <li>Strong communication skills, especially across teams and business units</li> <li>Data-driven and structured in your decision making with sound business judgement</li> <li>Self-starter with a “can-do” outlook</li> <li>An entrepreneurial attitude – you should be comfortable looking at a problem from multiple angles</li> <li>Relevant industry (mobility, logistics, tech) experience advantageous but not required</li> <li>Bonus point(s) for start up experience, PR and/or internal comms experience</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary and bonus scheme</li> <li>Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success</li> <li>Global and country-specific benefits packages</li> <li>Flexible working that is focussed on the delivery of OKRs</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-HYBRID

Chief of Staff (to CEO)

At Zoomo, our vision is to transition every commercial urban mile to light electric vehicles (LEVs) to build sustainable and more equitable cities. To that end, we are building the world’s most convenient, affordable, and safe e-bike platform.In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;200 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully deploys these solutions around the world. We operate across the USA, UK, Europe, Canada and Australia. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.The RoleWe're looking for an operations leader to further grow and improve our home market in Australia. This role will lead our retail and enterprise operations across Australia as we further consolidate our position as Australia’s leading provider of Light Electric Vehicles for commercial use. We're looking for a passionate operator who can move at a fast-pace and build efficient world-class operations that scale while delivering an outstanding customer experience.You will have the support of central functions, but will take full responsibility for building and implementing the processes and systems in Australia that will ensure Zoomo delivers outstanding value to our customers in a cost efficient manner.You will be responsible for leading all operations in Australia for Zoomo. This includes the following areas:<ul> <li>Build a high performing team: Manage and grow a team of store managers, retail staff, mechanics, field operations and back of house support staff. You will be responsible for hiring &amp; developing your team and establishing a fun, inclusive, and safe work environment.</li> <li>Implement an operating model for success: build internal operational capabilities, define warehouse and logistics strategy, refine and optimise a competitive pricing strategy across a range of SKUs, etc.</li> <li>Labour spend optimisation: maximise workshop productivity to keep labour spend at a low, but sustainable level</li> <li>Supply Chain and Logistics: build out inter and intra city logistics (from warehouse strategy to vehicle selection) to ensure bikes and parts are where they need to be when they need to be there, in the most efficient way.</li> <li>Cultivate a culture of performance that allows us to score goals and develop as an employer-of-choice brand</li> <li>Work Health and Safety: Work with central teams to develop and implement a zero tolerance health, safety, security, and environmental strategy which covers both workshops and rider safety and goes above and beyond local requirements and regulation, setting new standards for the e-bike industry.</li> </ul>You will ensure that your team is delivering on quality - we promise our customers that we'll do what we say - and that compliance, company policies and regulation is being adhered to.Requirements<ul> <li>You might have 3-5 years of experience in operations heavy businesses, ideally having managed a fleet of vehicles in the past and been responsible for their delivery and maintenance. Experience in setting up warehouses and workshops is a plus.</li> <li>You have proven experience as an operations associate, fleet manager, maintenance manager, operations manager, or transport manager. You understand inventory management, logistics, and best practices for fleet management</li> <li>You like building things from the ground up - not having a template lets you put your own spin on the answer and push the boundaries of what’s possible</li> <li>You have recruited and managed front line workers and you know how to adapt in front of all levels.</li> <li>You enjoy creating processes to drive operational improvements - the extra 1% adds up over time</li> <li>You have strong personal skills - your peers look forward to working with you, your managers trust you to deliver, and you bring your customers on the journey with relationship building and crystal clear expectation management</li> <li>You have a data-driven mentality and strong business judgement. You can use numbers to drive</li> <li>You’re comfortable at any “altitude” - you take pride in everything you do. It doesn’t matter if it’s sitting in a workshop to learn how we can change tires faster or crushing a presentation for a global enterprise partner. your decisions and are building your analytical skill set each day</li> <li>You can get things done yourself and are excited by the thought of trying new strategies everyday while keeping a laser sharp focus on achieving results</li> <li>You’re aligned with Zoomo’s vision and purpose</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary and bonus scheme</li> <li>Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success</li> <li>Global and country-specific benefits packages</li> <li>Flexible working that is focussed on the delivery of OKRs</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

Operations Manager

Zoomo recrute sa prochaine superstar 😉 pour son atelier boutique proche République avec l’opportunité d’évoluer vers un poste de Responsable de Magasin.Si tu as eu par le passé un poste similaire de Customer Care / Chargé de Service Client / Conseiller Technique Cycle alors tu es peut être notre prochaine recrue, n’hésite pas à postuler pour qu’on en discute (sens toi libre de postuler même si tu n’as pas eu ces expériences mais que notre mission t’intéresse).Qu’est ce que l’on fait chez Zoomo?On souhaite convertir chaque kilomètre effectué en milieu urbain à l’électrique, en proposant aux livreurs et professionnels de la livraison des vélos électriques.Nous sommes un groupe Australien, présent aussi aux Etats-Unis, au Royaume-Uni, en Allemagne, en Espagne et au Canada.Les véhicules Zoomo sont utilisés par des acteurs majeurs dans les segments de l’alimentation, de l’épicerie et de la livraison de colis avec des partenaires tels que UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, et bien d’autres encore.Attends-toi à rejoindre une équipe performante où l’on te fera confiance dès le premier jour pour avoir un impact direct sur notre activité, nos clients et notre planète.Le rôleEn rejoignant les équipes tu travailleras principalement aux côtés d’incroyables mécaniciens cycle et de notre Responsable Retail France.Chez Zoomo on recherche des personnes amusantes, énergiques, à l’écoute des clients et rigoureuses.Ce rôle est particulièrement important pour nous car tu seras le visage de Zoomo en magasin et le pilier de nos opérations quotidiennes de service et de maintenance. Il faut être à l’aise avec la relation client et aimer le multitâche.Tu seras amené à avoir une multitude de tâches et de responsabilités mais les plus importantes seront:<ul> <li>Accueil des nouveaux clients et prise en charge (création abonnement, explication des différents produits)</li> <li>Accueil des clients existants, identification de leurs besoins et résolution de leurs problématiques (SAV)</li> <li>Soutenir à distance les équipes de bike chasers dans leurs efforts pour retrouver les vélos perdus ou volés</li> <li>Atteindre les objectifs de location/vente du magasin en collaboration avec le reste de l’équipe</li> <li>Tu seras responsable de la bonne organisation et administration du magasin et veilleras au respect des procédures interne de manière rigoureuse (suivi maintenance, sécurité, marketing visuel)</li> <li>Tu participeras à l’amélioration de la notoriété de la marque et seras une personne clé dans la réalisation de diverses actions marketing</li> <li>En fin de compte, tu veilleras à ce que les clients quittent notre magasin satisfaits et tu contribueras à la rentabilité du magasin.</li> </ul>#mobilité #vente #serviceclient #customersuccess #VAE2000€ brut/mois, salaire négociable à la hausse selon profilTu auras droit à une mutuelle avantageuse et aussi à ton propre vélo électrique une fois ta période d’essai validée 🚲⚡️35h par semaine du lundi au vendredi(Si tu as la bougeotte sache que chez Zoomo on adore permettre à nos superstars d’aller travailler dans un autre pays si c’est dans leur projet de vie)RequirementsLes candidats dotés de solides compétences en communication et capables de faire en sorte que les clients se sentent bien accueillis dans notre magasin seront avantagés.Une attitude positive et un désir de résoudre rapidement les problèmes ou les plaintes des clients potentiels te permettrons de réussir dans ce rôle.Il n’y a pas de profil type pour nous, on cherche principalement des personnes motivées, curieuses et rigoureuses cependant voici certains critères qui te permettront de te démarquer:<ul> <li>Expérience professionnelle en tant que Customer Care / Chargé de Service Client / Conseiller Technique Cycle ou fonction similaire</li> <li>Appétence pour le vélo et la mécanique vélo et éventuellement une expérience en réparation, maintenance ou assemblage de vélos électriques.</li> <li>Calme et rigueur ; désamorcer des situations parfois conflictuelles et transformer des clients irrités en promoteurs de Zoomo sera simple comme bonjour.</li> <li>Excellentes aptitudes à la communication, capable d’établir des relations de confiance</li> <li>Intérêt et connaissance de la mobilité, de la micro-mobilité ou des vélos électriques.</li> <li>Capacité à résoudre rapidement et efficacement des problèmes - si vous ne connaissez pas la réponse, vous savez où chercher et à qui demander.</li> <li>De solides compétences en matière d’organisation et la capacité à effectuer plusieurs tâches à la fois sont essentielles.</li> </ul>BenefitsNous offrons la possibilité de faire partie d'une équipe à la pointe du progrès en matière d'électrification de la mobilité urbaine:<ul> <li>Travailler avec une équipe dynamique qui s'efforce de rendre les rues plus vertes et de servir les usagers.</li> <li>Remboursement Navigo</li> <li>Des sorties et des événements d'équipe</li> <li>Apprendre à connaître notre produit en utilisant l'un de nos vélos électriques</li> <li>Soutien au bien-être mental</li> <li>Salaire brut à partir de 24.500€ annuel</li> </ul>Les Zoomers représentent actuellement 45 nationalités et nous célébrons la diversité et l'inclusion avec des opportunités égales pour tous.#LI-ONSITE

Chargé.e de Clientèle et Service Après Vente 🚲⚡️

En Zoomo, nuestra visión es la transición de cada milla urbana a los vehículos eléctricos ligeros (LEV). Zoomo ofrece la plataforma líder mundial para bicicletas eléctricas de uso comercial. Operamos en EE.UU, Reino Unido, Francia, Canadá y AustraliaEn 4 años Zoomo ha ayudado a la transición de millones de millas urbanas a los vehículos eléctricos ligeros, ha construido un equipo de más de 300 ingenieros de clase mundial, operadores, personal de ventas y técnicos de reparación de vehículos, ha desarrollado y desplegado las mejores bicicletas eléctricas de entrega de última milla del mundo y el software de gestión de flotas, y ha vendido con éxito estas soluciones de flotas en las principales empresas de logística del mundo.Reportando al Mecánico Senior, desempeñarás una labor crucial para las operaciones en Madrid. Tus tareas: <ul> <li>Montar y reparar bicicletas eléctricas.</li> <li>Contribuir a la mejora continua de nuestros procesos y servicios.</li> <li>Realizar controles de calidad para garantizar la seguridad de todas las bicicletas.</li> <li>Proporcionar un servicio excepcional a los usuarios y ayudar en la incorporación de nuevos clientes.</li> <li>Evaluar los daños y reparar las bicicletas con los más altos estándares</li> </ul>Requirements<ul> <li>¡Te apasionan las bicicletas!</li> <li>Motivado y capaz de trabajar en equipo y de forma independiente. </li> <li>Eres flexible (trabajando en las instalaciones del cliente y pudiendo viajar a otras ciudades). </li> <li>Sabes gestionar tu tiempo, priorizar sus tareas, te gusta trabajar bajo presión y sabes manejar el estrés.</li> <li>Tienes carnet de conducir (para conducir nuestras furgonetas y transportar bicicletas por la ciudad). </li> <li>Conocimiento y experiencia en el montaje, mantenimiento y reparación de todo tipo de bicicletas y accesorios.</li> <li>Tienes al menos 2 años de experiencia como mecánico de bicicletas (eléctricas o no) en el sector del ciclismo o la movilidad.</li> <li>Tienes buenas aptitudes de atención al cliente (se valorará la experiencia en un puesto de contacto con el cliente, por ejemplo en una tienda de bicicletas).</li> </ul>BenefitsLe ofrecemos la oportunidad de formar parte de un equipo a la vanguardia de la electrificación mundial, entre otras cosas:<ul> <li>Un salario base de 18.000 euros al año y beneficios adicionales.</li> <li>Jornada a tiempo completo</li> <li>Paquetes de beneficios globales y específicos de cada país</li> <li>Conozca nuestro producto utilizando una de nuestras e-bikes</li> <li>Apoyo al bienestar mental</li> </ul>Zoomers representa actualmente a 45 nacionalidades y celebramos la diversidad y la inclusión con igualdad de oportunidades para todos.#LI-ONSITE

Técnico / Reparador de Bicicletas

Chez Zoomo, notre vision est de faire passer chaque kilomètre urbain aux véhicules électriques légers (LEV). Zoomo offre la première plateforme mondiale pour les vélos électriques à usage commercial. Nous sommes présents aux Etats-Unis, au Royaume-Uni, en Europe, au Canada et en Australie. En 4 ans, Zoomo a contribué à la transition de millions de kilomètres urbains vers des véhicules électriques légers, a constitué une équipe de plus de 300 ingénieurs, opérateurs, vendeurs et techniciens de réparation de véhicules de classe mondiale, a développé et déployé les meilleurs vélos électriques de livraison du dernier kilomètre et le meilleur logiciel de gestion de flotte, et a vendu avec succès ces solutions de flotte aux plus grandes entreprises logistiques du monde.Les véhicules Zoomo sont utilisés par des acteurs majeurs dans les segments de l'alimentation, de l'épicerie et de la livraison de colis avec des partenaires tels que UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino's, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff et bien d'autres encore.Sous la responsabilité du directeur de magasin, vous êtes proactif et autonome dans la gestion de votre temps et de vos responsabilités.Missions:<ul> <li>Assemblage de nouveaux vélos.</li> <li>Diagnostic des réparations à effectuer sur un vélo.</li> <li>Évaluer le matériel et les pièces détachées nécessaires.</li> <li>Réparation et maintenance de vélo à l’entrepôt et/ou sur site.</li> <li>Réalisation d'un contrôle qualité après chaque assemblage.</li> <li>Promotion de nos valeurs lors des échanges avec les clients sur site.</li> <li>Contribuer à l’amélioration continue de nos produits et services.</li> </ul>Requirements<ul> <li>Expérience 1 an minimum dans l’univers de la réparation de cycles</li> <li>Connaissances pratique de l’assemblage et de la maintenance, réparation de tous types de vélos et accessoires</li> <li>Connaissances et expérience de l’assemblage et de la maintenance des vélos électriques et leurs composants.</li> <li>Certification est un plus</li> <li>Motivé(e) et autonome</li> <li>Capable de gérer le temps et prioriser les tâches</li> </ul>BenefitsNous vous offrons la possibilité de faire partie d'une équipe à la pointe du progrès en matière d'électrification dans le monde :<ul> <li>Travailler avec une équipe dynamique qui s'efforce de rendre les rues plus vertes et de servir les usagers.</li> <li>15 000 - 22 000 € en fonction du nombre d'heures travaillées par semaine</li> <li>Mutuelle avantageuse</li> <li>Sorties et événements mensuels pour l'équipe</li> <li>Apprenez à connaître notre produit en utilisant l'un de nos vélos électriques.</li> <li>Soutien au bien-être mental</li> </ul>Les Zoomers représentent actuellement 45 nationalités et nous célébrons la diversité et l'inclusion avec des opportunités égales pour tous.#LI-ONSITE

Technicien cycle - temps partiel (H/F)

Chez Zoomo, notre vision est de faire passer chaque kilomètre urbain aux véhicules électriques légers (LEV). Zoomo offre la première plateforme mondiale pour les vélos électriques à usage commercial. Nous sommes présents aux Etats-Unis, au Royaume-Uni, en Europe, au Canada et en Australie. En 4 ans, Zoomo a contribué à la transition de millions de kilomètres urbains vers des véhicules électriques légers, a constitué une équipe de plus de 300 ingénieurs, opérateurs, vendeurs et techniciens de réparation de véhicules de classe mondiale, a développé et déployé les meilleurs vélos électriques de livraison du dernier kilomètre et le meilleur logiciel de gestion de flotte, et a vendu avec succès ces solutions de flotte aux plus grandes entreprises logistiques du monde.Les véhicules Zoomo sont utilisés par des acteurs majeurs dans les segments de l'alimentation, de l'épicerie et de la livraison de colis avec des partenaires tels que UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino's, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff et bien d'autres encore.Sous la responsabilité du directeur de magasin, vous êtes proactif et autonome dans la gestion de votre temps et de vos responsabilités.Missions:<ul> <li>Assemblage de nouveaux vélos.</li> <li>Diagnostic des réparations à effectuer sur un vélo.</li> <li>Évaluer le matériel et les pièces détachées nécessaires.</li> <li>Réparation et maintenance de vélo à l’entrepôt et/ou sur site.</li> <li>Réalisation d'un contrôle qualité après chaque assemblage.</li> <li>Promotion de nos valeurs lors des échanges avec les clients sur site.</li> <li>Contribuer à l’amélioration continue de nos produits et services.</li> </ul>Requirements<ul> <li>Expérience 1 an minimum dans l’univers de la réparation de cycles</li> <li>Connaissances pratique de l’assemblage et de la maintenance, réparation de tous types de vélos et accessoires</li> <li>Connaissances et expérience de l’assemblage et de la maintenance des vélos électriques et leurs composants.</li> <li>Certification est un plus</li> <li>Motivé(e) et autonome</li> <li>Capable de gérer le temps et prioriser les tâches</li> </ul>BenefitsNous vous offrons la possibilité de faire partie d'une équipe à la pointe du progrès en matière d'électrification dans le monde :<ul> <li>Travailler avec une équipe dynamique qui s'efforce de rendre les rues plus vertes et de servir les usagers.</li> <li>22 000 € pro rata pour un contrat à durée déterminée de 3 mois, possibilité de discuter CDI en fonction de l'expérience</li> <li>Mutuelle avantageuse</li> <li>Sorties et événements mensuels pour l'équipe</li> <li>Apprenez à connaître notre produit en utilisant l'un de nos vélos électriques.</li> <li>Soutien au bien-être mental</li> </ul>Les Zoomers représentent actuellement 45 nationalités et nous célébrons la diversité et l'inclusion avec des opportunités égales pour tous.#LI-ONSITE

Technicien Cycle (H/F)

<div>COMPANY DESCRIPTION</div><div> </div><div>At Beyond Meat, we started with simple questions. Why do you need an animal to create meat? Why can’t you build meat directly from plants? Thus, we make plant-based meats that allow families to eat more, not less, of the traditional dishes they love while feeling great about the health, sustainability, and animal welfare benefits of plant protein. Our goal is to bring exciting change to the plate—and Beyond.</div><div> </div><div>Beyond Meat is seeking a dynamic Vice President, US Retail Sales to maintain, grow and further develop our growing US Retail business as part of the Retail Sales team.  The VP will be responsible for managing the sales of Beyond products across all retailer channels in the US. This will include management and development of existing key accounts as well as the expansion into new and emerging retailers while accelerating profitable revenue growth via strategic and promotional programs for both Beyond Meat and our retail customers.  We are looking for an outstanding professional with experience executing innovative and differentiated strategies to increase sales and reach more consumers with strategic product offerings and increased trial thru promotions both in store and online. </div><div> </div><div>The role requires the ability to grow &amp; manage broker relationships and optimize broker performance to accomplish objectives and to motivate, lead and develop a strong sales team from a regional perspective. This includes strategically developing planning, tracking, and measuring execution for retail business objectives and KPIs for headquarter broker performance. The right person possesses a high-level understanding of the Conventional Grocery, Natural Grocery, and Club Channel in the CPG industry, preferably fresh and frozen grocery. The ideal candidate will have both a sales and marketing mindset with a particular focus on growing emerging categories and brands within large retailers. This VP will manage a team of senior sales executives who are responsible for the management and development of individual retail accounts. </div> <h3>TASKS, DUTIES, &amp; GENERAL RESPONSIBILITIES</h3><ul><li>Manage top-level broker relationships for the entire retail product portfolio</li><li>Establish and measure top-level broker objectives for volume, trade spending, share, distribution, new items, deductions, etc. </li><li>Manage broker partner sales execution and scorecard their performance against store level MAPS objectives and priorities</li><li>Motivate, coach and lead the sales team and maintain sales operations</li><li>Outline and manage sales budget to plan</li><li>Set quarterly and annual sales goals</li><li>Monitor the market and competitor products and activities</li><li>Provide detailed sales forecasting</li><li>Review customer activity, anticipate consumer needs and improve the Voice of the Customer satisfaction index </li><li>Develop annual customer business plans in partnership with Trade Marketing. Align Beyond Meat’s brand strategies with customer business strategy to maximize growth and profitability</li><li>Direct and monitor all aspects of trade promotion to ensure maximum impact</li><li>Responsible for meeting business objectives and revenue targets across key accounts in the Conventional, Club and Natural Channels</li><li>Responsible for all sales activities including trade promotions, merchandising tactics, increased dollar market share and growth of the business Develop leading market position by driving strategic growth objectives and agenda through developing and nurturing strong business relationships with your customers</li><li>Lead &amp; execute annual planning trade marketing budget and negotiations Manage and ensure forecast accuracy for current and new products</li><li>Foster and maintain strategic customer relationships to identify opportunities and promote business growth, through a shared understanding of success criteria to achieve current and future company goals</li><li>Selling with Insights – Ability to identify, acquire and communicate insights, both specific customer and marketplace, which can serve as the basis for selling strategy including initiatives and solutions. Leverage value added to Beyond Meat’s advantage</li><li>Drive market development and lead implementation of category management initiatives while maintaining leadership in the plant-based category</li><li>Champion in-store excellence for Beyond Meat thru Beyond Meat Retail Sales &amp; Marketing team for maximum impact in retail stores</li><li>Lead and monitor consistently great execution through ensuring the right metrics framework in place</li></ul><h3>Supervisory Duties</h3><ul><li>Accountable for developing talent through on-going performance feedback and career management coaching</li><li>Conduct quarterly and yearly performance reviews of direct reports</li><li>Mentor and develop team members, create succession plan, and identify/recruit key talent</li><li>Set annual and quarterly department level KPIs</li></ul><h3>QUALIFICATIONS: Education, Technical Skills, and/or Previous Experience</h3><ul><li>BA/BS required in related field</li><li>15+ years of CPG sales and strategy experience in Key Account Sales, Trade Marketing and Broker Management </li><li>Proven track record of delivery of business results within key national accounts across all channels</li><li>Marketing / Trade Marketing experience within the food industry is a plus</li><li>P&amp;L management experience is a plus</li><li>Strong communication skills, highly organized, and manages timelines and objectives effectively</li><li>Strategic thinker and passionate for achieving long-term success via hands on, solutions oriented approach</li><li>Self-motivated, self-directed, flexible and able to work under pressure in a fast paced environment</li><li>Strong sales, negotiation, and strategic skills with experience in annual business planning</li><li>Strong analytical background and ability to analyze complex trends and data (syndicated data analysis (IRI &amp; Spins) and budget management)</li><li>Experience in supporting and facilitating cross-departmental interdependencies, across sales and marketing</li><li>Post-promotion analysis</li><li>Leadership and strategic influencing skills towards multifunctional stakeholders</li><li>Demonstrated team development and leadership</li><li>Experience selling to key accounts within the geography</li><li>Strong PC skills including MS Office and Google Suite</li><li>Retail Link, Partners Online, and Blue Planner, Tableau experience preferred</li></ul><h3>WORK ENVIRONMENT</h3><ul><li>Open to a Remote arrangement for the right caliber and experienced candidate</li><li>Prefer In-office five days a week at our El Segundo, CA HQ, when not traveling </li><li>Ability to travel 40 –50%</li><div> </div></ul> <div>Beyond Meat is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. Beyond Meat reserves the right to defer or close a vacancy at any time. </div><div> </div><div>For all U.S. based roles: Applicants must be authorized to work for a U.S. employer. This role is not eligible for Visa Sponsorship at this time.</div>

Creating The Future of Protein, Beyond Meat aims to revolutionize global food consumption with sustainable plant-based alternatives.

Vice President, US Retail Sales

En Zoomo, nuestra visión es la transición de cada milla urbana a los vehículos eléctricos ligeros (LEV). Zoomo ofrece la plataforma líder mundial para bicicletas eléctricas de uso comercial. Operamos en EE.UU., Reino Unido, Europa, Canadá y Australia. En 4 años Zoomo ha ayudado a la transición de millones de millas urbanas a los vehículos eléctricos ligeros, ha construido un equipo de más de 300 ingenieros de clase mundial, operadores, personal de ventas y técnicos de reparación de vehículos, ha desarrollado y desplegado las mejores bicicletas eléctricas de entrega de última milla del mundo y el software de gestión de flotas, y ha vendido con éxito estas soluciones de flotas en las principales empresas de logística del mundo.Los vehículos Zoomo son utilizados por los principales actores en los segmentos de entrega de alimentos, comestibles y paquetes con socios como UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino's, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff y muchos más.Únase a un equipo de alto rendimiento en el que se confía para tener un impacto directo en nuestro negocio, nuestros clientes y nuestro planeta.EL ROLBuscamos personas fiables y ambiciosas para que se unan a nuestro equipo de mecánicos en rápido crecimiento. Mecánicos prácticos y resolutivos, que se sientan realmente orgullosos de su trabajo, son la base del éxito de Zoomo y de nuestro increíble crecimiento hasta ahora. Si te apasionan las motos y bicicletas eléctricas y quieres formar parte del negocio de motos y bicicletas motos eléctricas más emocionante de Europa, ¡queremos saber de ti!Responsabilidades:<ul> <li>Reparar y dar servicio a motos eléctricas, manteniendo siempre los más altos estándares posibles.</li> <li>Diagnosticar los servicios requeridos, encontrar los fallos y reparar los vehículos para que puedan volver al cliente en una condición segura y totalmente operativa.</li> <li>Completar la documentación adecuada</li> <li>Actualizar nuestro sistema de gestión de flotas con las motos eléctricas recién reparados (cuando sea necesario)</li> <li>Trabajar de forma eficiente y asegurarse de que el taller se mantiene limpio y ordenado</li> <li>Mantener control en la gestión de inventario</li> <li>Comprometerse a proporcionar el mejor servicio al cliente, promoviendo nuestros valores al interactuar con los clientes y proveedores de Zoomo.</li> </ul>RequirementsExperiencia mínima de 1 año de cualificación como mecánico<ul> <li>Una verdadera pasión por tu trabajo</li> <li>Un buen conocimiento sobre las motos eléctricas, incluyendo el montaje y el mantenimiento</li> <li>Capacidad para trabajar con equipos informáticos y aplicaciones</li> <li>Flexibilidad para viajar por España</li> <li>Ser capaz de trabajar en equipo y contribuir a alcanzar los objetivos individuales y de equipo</li> <li>Actitud positiva, proactiva y voluntad de hacer un esfuerzo adicional</li> <li>Poder trabajar en España y tener un buen dominio del español.</li> <li>Permiso de conducir motocicletas</li> <li>Se valorará positivamente experiencia en reparación de e-bikes.</li> </ul>BenefitsLe ofrecemos la oportunidad de formar parte de un equipo a la vanguardia de la electrificación mundial, entre otras cosas:<ul> <li>Trabajar con un equipo motivado que se esfuerza por hacer que las calles sean más verdes y por servir al motorista</li> <li>Un salario competitivo basado en tu experiencia</li> <li>Paquetes de beneficios globales y específicos de cada país</li> <li>Salidas y eventos mensuales del equipo</li> <li>Conozca nuestro producto utilizando una de nuestras e-bikes</li> <li>Asignación anual para aprendizaje y desarrollo</li> <li>Apoyo al bienestar mental</li> </ul>Zoomers representa actualmente a 45 nacionalidades y celebramos la diversidad y la inclusión con igualdad de oportunidades para todos. #LI-ONSITE

Mecánico de ciclomotores eléctricos

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.We’re growing fast: Our community of 84 million registered users and 208,000 active partners across 17 countries, have together already saved over 280 million meals from going to waste - avoiding almost 707,000 tonnes of CO2e! Too Good To Go was named in FastCompany’s March 2022 list of the World's Most Innovative Companies, and was honoured to be included in TIME’s list of the 100 Most Influential Companies of 2022.We’re looking for an exceptional Key Account Manager to join the team at Too Good To Go!Your role<ul><li>Account Management: autonomy in managing your own portfolio of key accounts from a to z and make sure the business objectives are met</li><li>Account Growth: you develop strategies to grow your key accounts and work with the HQ to increase store coverage and grow overall supply</li><li>Account Health: working closely with a Key Account Store Operations Specialist to identify poor performing stores and create action plans with the HQ to improve them, as well as celebrating successes and assisting in scaling processes</li><li>Upselling: next to our marketplace more and more solutions are available for our Key Account partners. You are responsible for finding the way in and work close with our Technical Sales team to upsell more solutions</li><li>Stakeholder management: Building relationships is what drives you and you understand that strong relationships are the foundation of a strong business. The decision making unit is often complex and requires the Key Account Manager to proactively navigate the decision making processes</li><li>Planning and forecasting: building reports to track performance and identify trends, create financial projections and forecasts for internal planning and commercial proposals</li><li>Embed the movement: as well as strengthening the relationship, you’ll work to embed the food waste movement in our key partners </li><li>Cross functional working: be the voice internally for your key partners, working with Marketing and PR to ensure we’re maximising joint growth opportunities</li><li>Contributing to the Key Account strategy, support international cooperation across global key account opportunities</li><li>Expansion project management: working with the partner to support (where applicable) expansion, including building, scheduling &amp; leading training of Too Good To Go to key stakeholders along an agreed critical path</li></ul>Requirements<ul><li>Strong experience in Key Account Management, demonstrating an ability to build rapport, establish trust and deepen relationships</li><li>A proven track record of achieving business growth with existing accounts</li><li>Ideally, commercial experience working in the Grocery business sector. Knowledge and understanding of the Czech landscape in this sector will enable you to hit the ground running</li><li>Excellent commercial acumen</li><li>You know when to say yes and no to requests and can nevertheless keep your customer satisfied</li><li>You thrive in a high energy environment that is hectic, where many processes are still to be codified and you are required to take the lead in raising the bar</li><li>You’re a master communicator, you know when to speak, you know how to listen, and you know how to engage a whole room and keep their attention</li><li>Data Analysis and MS Excel skills to use raw data to create performance reports and projections to identify and understand trends, opportunities and issues (Looker experience is nice to have)</li><li>Ability to create and deliver impactful presentations, using data-driven insights to engage partners with their food waste mission</li><li>A passion for the mission and raising awareness of food waste &amp; sustainability</li><li>Strong organisational skills and ability to work independently and efficiently</li></ul>Our values:<ul><li>We Win Together</li><li>We Raise the Bar</li><li>We Keep It Simple</li><li>We Build A Legacy</li><li>We Care</li></ul> What we offer<ul><li>A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.</li><li>Working alongside an international community of users, partners and 1,100+ colleagues across 17 countries that are on the same important mission.</li><li>Personal and professional development opportunities in a fast-paced scale-up environment.</li><li>An inclusive company culture where you can bring your authentic self to work</li><li>A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care to offer</li></ul><div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

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Key Account Manager

At Too Good To Go we have an ambitious goal: to inspire and empower everyone to take action against food waste. More than 1/3 of all food produced in the world is wasted, and that has a huge impact on the environment: 10% of greenhouse gas emissions come from food waste and loss.We operate the world’s largest B2C marketplace for surplus food. Through The Too Good To Go app we connect businesses that have unsold, surplus food with consumers who can buy and enjoy it at a reduced price. We are a certified B Corporation with a mission to inspire and empower everyone to fight food waste together. Alongside our marketplace, we create educational tools, deliver business solutions and influence legislation to help reduce food waste.We’re growing fast: Our community of 90 million registered users across 17 countries has already saved more than 300 million meals from going to waste - together avoiding more than 800,000 tonnes of CO2e. In 2023, Fortune included us in their list of companies who ‘Change the World’, and Apple recognised Too Good To Go as one of the best apps in the world at the prestigious annual App Store Awards, for our app’s exceptional user experience and profound impact on society.We’re looking for an exceptional Business Developer Manager to join the Key Accounts team at Too Good To Go in AustraliaYOUR MISSIONYou will play a pivotal role in the launch of Too Good To Go Australia and the fight against food waste by using knowledge of the Grocery sector to develop and grow partnerships with prominent retailers in the food and beverage industry.YOUR ROLEYour primary responsibility is to win new key accounts within the top 20 grocery retail chains by identifying and researching new opportunities, building rapport with stakeholders and ultimately signing their business up to a partnership with Too Good to Go. You will support these accounts through the onboarding and roll out process and continue to look for ways to strengthen and grow the relationship. Reporting to the Country Director, you will collaborate with other Key Accounts team members, and colleagues across marketing, independent sales and partner growth.The role will include:<ul><li>Pitching: create and deliver high quality, professional presentations to potential partners, and confidently speak about the business and food waste proposition</li><li>Proactive business development and relationship building: Independently and proactively outreach to gain meetings and build rapport with stakeholders and decision-makers</li><li>Research: Independently search for new opportunities, learn about the businesses in depth, map the stakeholders and understand their decision-making process</li><li>Account Management of key chains: autonomy in managing your own portfolio of chains and ensuring the relationship is strong and business KPIs are met</li><li>Account Growth: developing strategies to grow your accounts and working with the retailer to increase store coverage and overall supply</li><li>Planning and forecasting: building reports to track performance and identify trends, create financial projections and forecasts for internal planning and commercial proposals</li><li>Developing specific Account strategies to progress our relationship with Key Account partners and engage in Quarterly Business Reviews to ensure we stay on track.</li><li>Supporting roll outs: working with the team and the retailer to plan, schedule and execute store rollouts at scale</li></ul>REQUIREMENTS<ul><li>Solid commercial and network experience working in the supermarket/grocery sector or in food supply chain manufacturers. You should have some knowledge and understanding of Australian retail/grocer in this sector.</li><li>Business Development / Sales skills, demonstrating an ability to make connections, create rapport, nurture and win business by selling a proposition to a variety of senior stakeholders. </li><li>Ability to lead negotiations skilfully, and create and deliver high impact pitches</li><li>You’re a master communicator, you know when to speak, you know how to listen, and you know how to engage a whole room and keep their attention</li><li>Excellent commercial acumen</li><li>Strong organisational skills and ability to work independently and efficiently</li><li>Beneficial: Data Analysis and MS Excel skills to use raw data to create performance reports and projections to identify and understand trends, opportunities and issues.</li><li>Beneficial: Experience working with Salesforce as a CRM tool and MEDDIC as customer qualification methodology</li></ul>Our values:<ul><li>We Win Together</li><li>We Raise the Bar</li><li>We Keep It Simple</li><li>We Build A Legacy</li><li>We Care</li></ul>What we have to offer <ul><li>A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.</li><li>The unique opportunity to join the pioneering team leading the expansion of a proven food surplus marketplace into Australia</li><li>Working alongside an international community of users, partners and 1,200+ colleagues across 17 countries that are on the same important mission.</li><li>Personal and professional development opportunities in a fast-paced scale-up environment.</li><li>An inclusive company culture where you can bring your authentic self to work</li><li>A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care.</li></ul> <div>A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.</div>

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