<h2>About the Role:</h2>
WATS is seeking our first Customer Success Manager to support our growing base of enterprise clients in their digital waste management journey. In this crucial role, you will ensure the success of our clients, from initial onboarding to implementation, ongoing support, and upselling opportunities. WATS is a climate tech startup decarbonizing businesses with waste operations software. WATS is solving for a $100M serviceable market - climate tech is a 1.5 trillion dollar industry.&nbsp;
Collaborating closely with our early customers, you'll be their trusted partner, helping them maximize the value they receive from our software. You'll work hand-in-hand to understand their unique needs, provide exceptional support, and drive their success in delivering an effective transition to digital waste management and waste reduction.
Furthermore, you'll have the opportunity to work closely with our executive, product, and engineering teams. Your insights and feedback will shape the future of customer success at WATS, contributing to the continuous improvement of our offerings and ensuring our customers receive the best possible experience.
If you have experience managing a book of business, a genuine passion for waste management, and the ambition to build and lead your own Customer Success team in the future, this role at WATS is the ideal opportunity for you.&nbsp;
<h2>About WATS:&nbsp;</h2>
We are a climate tech startup building innovative software to enable and optimize Waste Management operations within businesses of all sizes. We will stop at nothing to ensure that WATS is the platform for businesses to solve all their waste management needs.&nbsp;&nbsp;
WATS helps businesses streamline their waste operations, report on carbon impacts, and comply with shifting environmental regulations. WATS is led by two female co-founders (<a href="https://www.linkedin.com/in/meredithdf/">Meredith Danberg-Ficarelli</a> and <a href="https://www.linkedin.com/in/laura-rosenshine/">Laura Rosenshine</a>) with over 2 decades of experience in the commercial waste industry with a focus on delivering zero waste solutions in New York City. They are building a SaaS solution that solves the pain points at the intersection of commercial waste management and sustainability. The United States has finally stepped up with monumental climate legislation, and the time to act is now.
Meredith and Laura are die hard zero waste experts and highly motivated to do everything in their power to make WATS a major part of the solution businesses need to change their procedures so that they handle their waste as sustainably as possible.
In 2022 WATS was a participant in the <a href="http://eranyc.com">Entrepreneur Roundtable Accelerator</a>. In February of 2023 WATS&nbsp; completed the <a href="https://masschallenge.org/programs-decarbonization">MassChallenge Decarbonization Accelerator</a>, and in March of 2023 WATS closed their pre-seed round of venture capital funding and took in a bridge in the Fall of 2023. WATS has secured a lead investor for their Seed round of fundraising in March 2024.
WATS currently has a handful of enterprise clients.
Your Responsibilities:
As a Customer Success Manager at WATS, you will play a pivotal role in driving successful customer implementations and ensuring their success. Your expertise and leadership in implementing our solutions will contribute to the revolution of waste management in the 21st Century. In this role, your responsibilities will include:
<ul>
<li style="font-weight: 300;" aria-level="1">Developing comprehensive onboarding and implementation plans for enterprise customers, taking into account their unique requirements and goals.</li>
<li style="font-weight: 300;" aria-level="1">Coordinating and overseeing the rollout of WATS solutions across various verticals and with different stakeholders, ensuring a seamless and efficient onboarding and implementation process.</li>
<li style="font-weight: 300;" aria-level="1">Becoming a trusted partner to each enterprise customer, driving overall product adoption, and delivering best practices for their waste management needs.</li>
<li style="font-weight: 300;" aria-level="1">Identifying and tracking relevant key performance indicators (KPIs) to evaluate the success and impact of WATS solutions for each customer, and preparing case studies to showcase their achievements.</li>
<li style="font-weight: 300;" aria-level="1">Collaborating with the Product Owner and Product Manager to effectively communicate customer feedback, ideas, and concerns, with the goal of continuously improving the product and enhancing the overall customer experience.</li>
<li style="font-weight: 300;" aria-level="1">Acting as an extension of the sales team by leveraging customer feedback and needs to identify upselling opportunities and contribute to the growth of WATS.</li>
<li style="font-weight: 300;" aria-level="1">Traveling up to 10% on a monthly basis to customer locations to provide on-site support, conduct trainings, and build strong relationships with customers.</li>
</ul>
Minimum Qualifications:
<ul>
<li style="font-weight: 400;" aria-level="1">2+ years of experience managing a book of business in a SaaS environment. Sustainability SaaS experience preferred but not required.&nbsp;</li>
<li style="font-weight: 300;" aria-level="1">Demonstrated success in onboarding and implementing enterprise customers</li>
<li style="font-weight: 400;" aria-level="1">Proven ability to manage, hit, and exceed KPIs dealing with retention and upselling.</li>
<li style="font-weight: 400;" aria-level="1">A self-starter with a desire and a track record of taking ownership over problems, projects, and your own book of business.&nbsp;</li>
<li style="font-weight: 400;" aria-level="1">A fantastic, positive attitude with an emphasis on open communication, problem solving, teamwork, and navigating the ambiguity of an early-stage company.&nbsp;</li>
<li style="font-weight: 400;" aria-level="1">Outstanding written and verbal communication skills.</li>
<li style="font-weight: 400;" aria-level="1">You&rsquo;ll never back down from a challenging conversation and you love to think on your feet.</li>
<li style="font-weight: 400;" aria-level="1">Comfortable and competent having conversations via videoconference and email.</li>
<li style="font-weight: 300;" aria-level="1">We need someone who is always learning and can take responsibility for their work.&nbsp;</li>
</ul>
Work Authorization: This is a full time role and not open for visa sponsorship - the individual must be a permanent resident or citizen of Canada or the United States.
Annual Salary and terms:&nbsp;
<ul>
<li style="font-weight: 300;" aria-level="1">$110,000- $150,000 OTE</li>
<li style="font-weight: 300;" aria-level="1">Equity award&nbsp;&nbsp;</li>
<li style="font-weight: 300;" aria-level="1">This role comes with 20 days PTO, inclusive of sick and personal days, and national holidays</li>
</ul>
Location: New York City, preferred, or remote for the right candidate, our organization operates on an EST work schedule and hybrid environment.
To apply: Please apply through Climatebase. Cover letter is optional but welcome. Applications are reviewed on a rolling basis until the job is filled.
WATS is committed to fostering a diverse work environment and is proud to be an equal opportunity employer.

Decarbonizing commercial real estate with innovative zero waste operations software, WATS is revolutionizing the climate tech industry.

Customer Success Manager

Wanted: Finance Manager Do you love world-changing technology? Do you have a passion for sustainable materials? Does understanding the details within the general ledger bring you joy? If so, we’re looking for you! You: Have pulled recyclables out of the trash Are really interested in circular economies Appreciate a good debate even with your boss Figure out how to fix it instead of who is to blame Aren’t afraid to jump in the deep end Are excited about building &amp; growing empowered teamsWe: Believe we do not inherit the earth from our ancestors; we borrow it from our children Work to protect and restore the environment Aren't afraid to make mistakes as long as we learn Care more about your values and intelligence than your experience Are committed to creating team dynamics that create empowerment vs. entitlementOur Core Values: Commit to a culture that builds a strong COMMUNITY Foster CREATIVITY to inspire fresh innovation Embrace COURAGE by taking action despite uncertainty Live with Awareness and CONSCIOUSNESS of our choicesJoin Open Mind Developments, a fast-growing Canadian Mission with a Company committed to creating a waste-free future. Over the last 12 years, Pela has helped over 1 million customers switch to more eco-friendly products. We are famous for being the creators of the world's first compostable phone case and are now innovating waste with Lomi, the must-have home smart-waste appliance for anyone who cares about the environment and wants to contribute to creating a better world by transforming waste into valuable resources! The Opportunity:  We are looking for a CPA to join the finance team as a Finance Manager. Reporting to the Senior Director of Finance, this position is a key business partner to department leaders and will help drive a culture of continuous improvement. This is an exciting opportunity for you to contribute meaningfully to the company's growth objectives. This role is part of a team that oversees the finances of Pela Case Corporation &amp; Lomi, a unique opportunity to work on an established brand, and scaling organizationIn this role, you’ll: Take ownership of key financial statement areas for the consolidated business, including inventory and COGS.  Oversee day-to-day operations, including cash management, accounts payable, and accounts receivable.  Optimize the consolidated month-end close process to support a 7-day close. Ensure compliance with relevant accounting standards (ASPE), tax regulations, and other financial reporting requirements.  Assist in preparing annual budgets, financial forecasts, and long-term financial plans, providing insights and recommendations to optimize financial performance and operational efficiency. Collaborate with senior leadership to increase their financial acumen and impact.  Work on some cool projects, including supporting the launch of new products/lines of business, process improvements, system implementations, revenue recognition, etc. Our ideal team member: Has 5+ years of accounting experience with a CPA designation and a combination of public accounting and industry experience Experience in a similar role in a Retail, eCommerce or Wholesale business with in-depth experience with the inventory module in Netsuite or a similar large ERP  Pays close attention to details and can review their own work thoroughly Is naturally curious; if something seems off, you want to figure out what is going on Exceptional communication and interpersonal skills, capable of collaborating across diverse teams, and a history of explaining complex ideas succinctly May have corporate and indirect tax experience - this is an assetCommitment to Diversity  Pela is committed to cultivating and preserving a company culture of diversity, equity, and inclusion. This means we seek out people with a diversity of opinions and with strengths that will be complementary to our existing organization. We know that we will grow and learn better with a diverse team. When recruiting new members of our team, we welcome the unique contributions that you can bring in terms of your education, culture, ethnicity, race, sex, gender identity and expression, age, religion, and sexual orientation.Compensation Range: $90k -130k CAD

Designing a waste-free future with eco-friendly products. Pela has helped over 1 million customers make sustainable choices.

Finance Manager

<div><div>For nearly 50 years, <a href="https://www.cetonline.org/">CET</a> has helped people and businesses save energy and reduce waste. As a mission-driven non-profit, we partner with city and state agencies, utilities, homeowners, and business owners across the U.S. to build a just and equitable transition to the low-carbon economy. We are looking for a knowledgeable, people-centered, culture-builder to join our Executive leadership team as a Director of People &amp; Culture. You will work with the President &amp; CEO and other members of leadership to build a thriving remote culture for 100 employees across 12 states (and growing) while ensuring that our systems and processes are compliant with all US and state laws, regulations and requirements. This position is being filled due to retirement. We have an excellent foundation of benefits, systems, and cultural initiatives. This is an opportunity for new eyes, ideas, and initiative to take our growing organization to the next level. The Director of People &amp; Culture is a doer-manager role with one direct report. Candidates from historically excluded groups (such as Black/Brown, LGBTQIA, Hispanic) are encouraged to apply. This is an exciting opportunity for someone with a vision to develop, implement, and maintain the best possible structures and policies so our staff can fulfill their environmental mission. To this end, you will: <ul><li>Work with the leadership team to develop and implement CET's Strategic Plan.</li><li>Ensure that CET's human resources systems, policies, and procedures are compliant and as effective and appropriate as possible.</li><li>Promote CET's values and their integration into the remote work culture and environment.</li><li>Provide leadership for CET's Diversity, Equity, and Inclusion program.</li><li>Develop and execute long- and short-term strategy for CET's recruitment initiatives and enhance the quality of CET's applicant pool.</li><li>Ensure CET's culture of communication and feedback is effective, devising new methods and forms when needed.</li><li>Enhance CET's pay and benefits towards achieving a goal of market leadership.</li><li>Provide direction, guidance, and oversight for CET's training and development program.</li><li>Offer guidance, council, support, and mentorship for personnel decisions and actions.</li><li>Administer CET's HRIS and performance management softwares.</li></ul><ul></ul><ul></ul> This servant-leader role makes a crucial difference in people's lives. You will bring to this position:<ul><li>A passion for the non-profit, environmental mission of CET.</li><li>A bachelor’s degree with 7-10 year of increasing responsibility in human resources. PHR or SPHR certified and/or Master's degree preferred.</li><li>Proven leadership and vision aligning human resources programs with a progressive workplace culture.</li><li>Strong writing and editing abilities with the ability to write policies and procedures that effectively communicate CET’s mission and operations.</li><li>Demonstrated ability to develop and motivate staff, with excellent speaking and listening skills. Must have the ability to understand and communicate nuance and empathy while ensuring regulatory compliance.</li><li>Proficient in MS Office with the ability to research, track and analyze data.</li><li>High speed internet access and a working location free from distractions and interference during 8:30 am - 5:00 pm EST business hours. </li></ul> BenefitsCET provides you with excellent benefits including 4 weeks of vacation, 13 holidays, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a 3% company match. CET provides a monthly $85 stipend for your home internet and/or phone expenses.  This is a full-time exempt position. You may work remotely or may work out of our office in Northampton, Massachusetts. CET will provide you with a laptop and other office technology.  About UsFor all of our work, we bring together a diverse team of environmental consultants, building scientists, engineers, sales, operations, and communications specialists to implement cost-effective and lasting solutions. We’re a hands-on, action-oriented organization—everyday someone on our team is:<ul><li>Conducting residential and commercial energy audits and advising building owners on efficiency and electrification opportunities; </li><li>Helping businesses reduce waste, including improving recycling or implementing wasted food diversion programs; </li><li>Working with a municipal electric utility to build innovative financing and incentive programs to accelerate electrification;</li><li>Designing outreach materials that help make green make sense for our target audience.</li></ul> The need to tackle climate change and rapidly decarbonize our economy makes our work more urgent than ever! CET is committed to racial justice and inclusion. Our Diversity, Equity, and Inclusion Framework spans all internal and external policies, practices, and services. The candidates we seek share this commitment to equity and find fulfillment in building an inclusive culture in a collaborative, non-linear, and continuous learning environment. CET is an equal opportunity employer and provider. We strive for a welcoming and inclusive environment. Diverse applicants are encouraged to apply. You may include military service assignments and any verified work performed on a volunteer basis.</div></div>

Transforming communities, businesses, and homes for a greener future through energy efficiency and waste reduction.

Director of People & Culture

<div><div>CET is hiring a key member of the PMO team to analyze substantial amounts of data and derive insights that support and guide optimal project or program performance. The Project Analyst is responsible for providing analytical support for various projects or programs, assisting in budget, financial and project performance analysis, and providing recommendations for improvements and status reports to internal and external stakeholders. Primary Functions: <ul><li>Project Delivery: Works closely with the Project or Program Managers (PMs), contributes to project planning, budgeting, and overall strategy. Monitors and evaluates project performance using established key performance indicators. Maintains knowledge of contract delivery terms for each project. Provides operational support such as consulting with stakeholders, tracking timelines, and other assistance as needed. Prepares, reviews, and maintains project documentation and reports.  </li></ul><ul><li>Data Analysis:  Analyzes project data and produces insights to optimize performance. Assists in establishing key performance indicators to monitor project and program performance. Identifies shortfalls and makes recommendations for solutions. Tracks, forecasts, and updates information on project progress including metrics and challenges. Prepares documentation and utilizes the appropriate methods to provide data visualization for improved decision-making. </li></ul> Secondary Functions: Travel throughout MA and other states, as needed. Attends industry-specific events and conferences, where appropriate. Maintains membership in appropriate industry associations and maintains ongoing professional development.   What We OfferThis is a full-time hourly non-exempt position. This job comes with excellent benefits including vacation, holiday, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a company match. We cultivate a friendly and supportive environment to help us achieve our mission impact goals. What You Offer<ul><li>A bachelor’s degree in business, finance, or computer science, or equivalent.</li><li>1-3 years of experience working with and reporting on complex data.</li><li>A mastery in MS Office applications such as Excel, Visio, and Projects, and/or other data analysis software. </li><li>Experience in Salesforce or similar CRM.</li><li>Experience in NetSuite or other ERP required with experience in dashboard and/or reporting apps (Apsona, Conga, Tableau).</li><li>Experience facilitating effective meetings with an understanding of cross-functional team structure and processes. </li><li>Ability to work collaboratively with diverse stakeholders.</li><li>Ability to manage conflict and decision-making processes to optimize outcomes.</li><li>A foundation and understanding of project management and data analysis.</li><li>Strong analytical, critical thinking, research, and reporting skills.</li><li>Excellent oral and written communication skills.</li></ul> Physical Demands/Conditions Requirements: Must have remote office set-up with reliable high-speed internet free from distractions and interruptions.Daily physical requirements may include but are not limited to the following: Walking, sitting, standing, keying, repetitive movements Equipment Used–including but not limited to the following: Computer, cell phone, and office equipment. Requirements are representative of minimum levels of knowledge, skill, and ability. To perform this job successfully, the incumbent will possess the abilities or aptitude to perform each duty proficiently. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.  About UsFor nearly 50 years, the Center for EcoTechnology has helped people and businesses save energy and reduce waste. We partner with city and state agencies, utilities, homeowners, and business owners across the U.S. to build a just and equitable transition to the low-carbon economy. For all of our work, we bring together a diverse team of environmental consultants, building scientists, engineers, sales, operations, and communications specialists to implement cost-effective and lasting solutions. We’re a hands-on, action-oriented organization—everyday someone on our team is:<ul><li>Conducting residential and commercial energy audits and advising building owners on efficiency and electrification opportunities;</li><li>Keeping used building materials out of the landfill and redirecting them to our store, EcoBuilding Bargains;</li><li>Helping a food service business implement a wasted food diversion program;</li><li>Advising architects and homeowners on LEED or passive house design;</li><li>Working with a municipal electric utility to build innovative financing and incentive programs to accelerate electrification;</li><li>Designing outreach materials that help make green make sense for our target audience.</li></ul>CET is an equal opportunity employer and provider. We strive for a welcoming and inclusive environment. Diverse applicants are encouraged to apply. You may include military service assignments and any verified work performed on a volunteer basis.</div></div>

Project Analyst

Company: <a href="http://www.getwats.com">WATS</a>
Reports to: Principal Software Engineer
Details: Senior Full Stack Developer, Full Time
<h2>About the Role:</h2>
As an early member of our software engineering team, you will have the opportunity to establish best practices and build our go-to-market platform. WATS is a climate tech startup decarbonizing businesses with waste operations software. WATS is solving for a $100M serviceable market - climate tech is a 1.5 trillion dollar industry.&nbsp;
You will work directly with our founding team to deliver a software platform that meets all the needs a business has on their journey to manage their waste sustainably while reducing their costs and carbon. This role will require you to work across a modern web application stack and make informed decisions about what languages, frameworks, tools and services we will utilize to scale WATS to hundreds of thousands of customers.
<h2>About WATS:&nbsp;</h2>
We are a climate tech startup building innovative software to enable and optimize Waste Management operations within businesses of all sizes. We will stop at nothing to ensure that WATS is the platform for businesses to solve all their waste management needs.&nbsp;&nbsp;
WATS helps businesses streamline their waste operations, report on carbon impacts, and comply with shifting environmental regulations. WATS is led by two female co-founders (<a href="https://www.linkedin.com/in/meredithdf/">Meredith Danberg-Ficarelli</a> and <a href="https://www.linkedin.com/in/laura-rosenshine/">Laura Rosenshine</a>) with over 2 decades of experience in the commercial waste industry with a focus on delivering zero waste solutions in New York City. They are building a SaaS solution that solves the pain points at the intersection of commercial waste management and sustainability. The United States has finally stepped up with monumental climate legislation, and the time to act is now.
Meredith and Laura are die hard zero waste experts and highly motivated to do everything in their power to make WATS a major part of the solution businesses need to change their procedures so that they handle their waste as sustainably as possible.
In 2022 WATS was a participant in the <a href="http://eranyc.com">Entrepreneur Roundtable Accelerator</a>. In February of 2023 WATS&nbsp; completed the <a href="https://masschallenge.org/programs-decarbonization">MassChallenge Decarbonization Accelerator</a>, and in March of 2023 WATS closed their pre-seed round of venture capital funding and took in a bridge in the Fall of 2023. WATS has secured a lead investor for their Seed round of fundraising in March 2024.
WATS currently has a handful of enterprise clients.
Your Responsibilities:
<ul>
<li style="font-weight: 400;" aria-level="1">Take a senior role in designing and developing our Next.js React/TypeScript application and related systems, ensuring high performance, scalability, and maintainability.</li>
<li style="font-weight: 400;" aria-level="1">Build API services, tests, data ingestion methods, React components, cloud infrastructure, and analytics in collaboration with our product and design team to exceed our customers' needs and expectations.</li>
<li style="font-weight: 400;" aria-level="1">Set technical direction and establish/contribute to software development best practices for code quality, data security, and adherence to industry standards</li>
<li style="font-weight: 300;" aria-level="1">Mentor and guide junior developers, fostering a culture of continuous learning and growth.</li>
<li style="font-weight: 400;" aria-level="1">Collaborating with product owners and participating in our planning and design meetings, daily standups, and other team and product building processes.</li>
<li style="font-weight: 300;" aria-level="1">Ownership of your tasks until completion, with a focus on quality code, customer experience, and data privacy</li>
<li style="font-weight: 300;" aria-level="1">Work closely with product managers and stakeholders to understand requirements and translate them into technical solutions.</li>
</ul>
Minimum Qualifications:
<ul>
<li style="font-weight: 400;" aria-level="1">Passionate self-driven software engineer with 7+ years of experience delivering modern full stack solutions</li>
<li style="font-weight: 300;" aria-level="1">Expertise with React.js, Typescript, Node.js and web application stacks in general.&nbsp; Next.js experience a plus.&nbsp; Other backend languages and experience considered.</li>
<li style="font-weight: 300;" aria-level="1">Proficiency writing SQL and data modeling</li>
<li style="font-weight: 300;" aria-level="1">Experience building scalable APIs, microservices, and other system architecture using AWS (or other cloud infrastructure) and containerization tools</li>
<li style="font-weight: 300;" aria-level="1">Experience managing infrastructure using Terraform or other IaC tools a plus</li>
<li style="font-weight: 400;" aria-level="1">Understanding of Agile/Scrum methodologies.</li>
<li style="font-weight: 400;" aria-level="1">Product-oriented mindset. Comfortable translating nontechnical product requirements into code, and opinionated about usability and design.</li>
<li style="font-weight: 300;" aria-level="1">Dedication to designing and writing clean, readable and testable code in a professional manner, using best practices in a team environment</li>
<li style="font-weight: 400;" aria-level="1">Mission Driven and interested in creating applications that have a positive social and environmental impact</li>
</ul>
Work Authorization: This is a full time role and not open for visa sponsorship - the individual must be a permanent resident or citizen of Canada or the United States.
Annual Salary and terms:&nbsp;
<ul>
<li style="font-weight: 300;" aria-level="1">$165-$200K&nbsp;</li>
<li style="font-weight: 300;" aria-level="1">Equity award equivalent to 0.15-0.5%&nbsp;</li>
<li style="font-weight: 300;" aria-level="1">This role comes with 20 days, inclusive of sick and personal days, and company holidays&nbsp;</li>
</ul>
Location: New York City, preferred, or remote for the right candidate, our organization operates on an EST work schedule.
To apply: Please apply through Climatebase. Cover letter is optional but welcome. This job was posted March 13, 2024. Applications are reviewed on a rolling basis until the job is filled.
WATS is committed to fostering a diverse work environment and is proud to be an equal opportunity employer.

Senior Full Stack Developer

<div><div><a href="https://www.cetonline.org/">CET</a> is looking for an Outreach Associate for programs designed to improve waste reduction and recycling at retail and food service locations. In this entry level role, you will develop your skills in lead generation through cold calling and networking to make a meaningful difference in CET's important environmental mission. This position will provide outreach, education and technical assistance throughout the sales process, traveling to CT, MA, and RI for events as needed. If you have a passion for sustainability and experience in retail, customer service, food service, or food waste, please apply! Job Responsibilities include:<ul><li>Provides account management for CET’s existing customer base.</li><li>Travels as needed within assigned region for site visits and events. </li><li>Applies knowledge and experience of assigned program(s) to identify leads and manage prospects. Using a sales-driven approach with a well-crafted delivery, explains CET’s mission and the waste management and reduction opportunities for customers.</li><li>Establishes rapport and provides customer service over the phone or in person. Synthesizes complex concepts into a simple, easy to understand language, while conveying CET’s principles and values to customers.</li><li>Effectively communicates with clients to secure agreement on CET deliverables, share project pipelines and ensure a clear and concise delivery of messages. Ensures deliverables and client requests are met in a timely and professional manner.</li><li>Maintains active and ongoing communication with the program operations and management teams. Provides consistent updates in regards to status of projects and deliverables, service failures or customer and client concerns. </li><li>Ability to speak Spanish required.</li></ul> What We OfferThis is a full-time hourly non-exempt position. This job comes with excellent benefits including vacation, holiday, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a company match. CET provides a monthly $85 stipend for your home internet and/or phone expenses. We cultivate a friendly and supportive environment to help us achieve our mission impact goals. What You Offer<ul><li>You have a passion for CET's environmental mission.</li><li>You are available to attend weekend events as needed.</li><li>You have demonstrated sales abilities and enjoy building relationships with people and businesses.</li><li>You are bilingual in English and Spanish.</li><li>You have food service, retail, or customer service and/or sales experience. One years’ of work experience in non-profit, environmental/sustainability preferred. Knowledge of heat pumps is a plus. Excellence in Microsoft Office; experience with Salesforce or other CRM platform preferred. Excellent written and verbal communication skills with the ability to work with both technical and non-technical partners.</li><li>Accuracy and attention to detail required. You must have strong organizational and time management skills with the ability to work independently and with minimal supervision.</li><li>You must be able to work with multiple programs and deliverables in a collaborative environment.</li><li>You must have high speed internet access and a working location free from distractions and interference during 8:30-5:00 business hours. CET will provide a laptop and other office technology.</li><li>You must have a driver's license, a good driving record, and access to an insured vehicle for events. This position may be performed remotely or may work out of our office in Northampton, Massachusetts.</li></ul> About UsFor nearly 50 years, the Center for EcoTechnology has helped people and businesses save energy and reduce waste. We partner with city and state agencies, utilities, homeowners, and business owners across the U.S. to build a just and equitable transition to the low-carbon economy. For all of our work, we bring together a diverse team of environmental consultants, building scientists, engineers, sales, operations, and communications specialists to implement cost-effective and lasting solutions. We’re a hands-on, action-oriented organization—everyday someone on our team is:<ul><li>Conducting residential and commercial energy audits and advising building owners on efficiency and electrification opportunities;</li><li>Keeping used building materials out of the landfill and redirecting them to our store, EcoBuilding Bargains;</li><li>Helping businesses reduce waste, including improving recycling or implementing wasted food diversion programs;</li><li>Advising architects and homeowners on LEED or passive house design;</li><li>Working with a municipal electric utility to build innovative financing and incentive programs to accelerate electrification;</li><li>Designing outreach materials that help make green make sense for our target audience.</li></ul> The need to tackle climate change and rapidly decarbonize our economy makes our work more urgent than ever! CET is committed to racial justice and inclusion. Our staff and Board have been formally co-creating and implementing a Diversity, Equity, and Inclusion Framework since 2020 that spans all internal and external policies, practices, and services. The candidates we seek share this commitment to equity and find fulfillment in building an inclusive culture in a collaborative, non-linear, and continuous learning environment. CET is an equal opportunity employer and provider. We strive for a welcoming and inclusive environment. Diverse applicants are encouraged to apply. You may include military service assignments and any verified work performed on a volunteer basis.</div></div>

Outreach Associate

<div><div><a href="https://www.cetonline.org/">CET</a> is looking for an Outreach Coordinator for programs designed to improve the energy efficiency performance and decarbonization of commercial and industrial facilities. The Outreach Coordinator will provide lead generation through cold calling, networking, and/or site visits, as well as account management for CET’s existing customer base. This position will provide outreach, education and technical assistance throughout the sales process, traveling to CT, MA, and RI for events when needed.  Job Responsibilities include:<ul><li>Applies knowledge and experience of assigned program(s) to identify leads and manage prospects. Using a sales-driven approach with a well-crafted delivery, explains CET’s mission and the waste management and reduction opportunities for customers.</li><li>Establishes rapport and provides customer service over the phone or in person. Synthesizes complex concepts into a simple, easy to understand language, while conveying CET’s principles and values to customers.</li><li>Effectively communicates with clients to secure agreement on CET deliverables, share project pipelines and ensure a clear and concise delivery of messages. Ensures deliverables and client requests are met in a timely and professional manner.</li><li>Maintains active and ongoing communication with the program operations and management teams. Provides consistent updates in regards to status of projects and deliverables, service failures or customer and client concerns.</li><li>May need to travel through assigned region.</li><li>Ability to speak Spanish required.</li></ul> What We OfferThis is a full-time hourly non-exempt position. This job comes with excellent benefits including vacation, holiday, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a company match. CET provides a monthly $85 stipend for your home internet and/or phone expenses. We cultivate a friendly and supportive environment to help us achieve our mission impact goals. What You OfferPassion for CET's environmental mission. You have demonstrated sales abilities and enjoy building relationships with people and businesses. You have at least 2-3 years’ of customer service and/or sales experience. You are bilingual in English and Spanish. One years’ of work experience in non-profit, environmental/sustainability preferred. Knowledge of heat pumps is a plus. Excellence in Microsoft Office; experience with Salesforce or other CRM platform preferred. Excellent written and verbal communication skills with the ability to work with both technical and non-technical partners. Accuracy and attention to detail required. You must have strong organizational and time management skills with the ability to work independently and with minimal supervision. You must be able to work with multiple programs and deliverables in a collaborative environment. You must have high speed internet access and a working location free from distractions and interference during 8:30-5:00 business hours. CET will provide a laptop and other office technology. You must have a driver's license, a good driving record, and access to an insured vehicle for events. This position may be performed remotely or may work out of our office in Northampton, Massachusetts. About UsFor nearly 50 years, CET has helped people and businesses save energy and reduce waste. We partner with city and state agencies, utilities, homeowners, and business owners across the U.S. to build a just and equitable transition to the low-carbon economy. For all of our work, we bring together a diverse team of environmental consultants, building scientists, engineers, sales, operations, and communications specialists to implement cost-effective and lasting solutions. We’re a hands-on, action-oriented organization—everyday someone on our team is:<ul><li>Conducting residential and commercial energy audits and advising building owners on efficiency and electrification opportunities;</li><li>Keeping used building materials out of the landfill and redirecting them to our store, EcoBuilding Bargains;</li><li>Helping businesses reduce waste, including improving recycling or implementing wasted food diversion programs;</li><li>Advising architects and homeowners on LEED or passive house design;</li><li>Working with a municipal electric utility to build innovative financing and incentive programs to accelerate electrification;</li><li>Designing outreach materials that help make green make sense for our target audience.</li></ul> The need to tackle climate change and rapidly decarbonize our economy makes our work more urgent than ever! CET is committed to racial justice and inclusion. Our staff and Board have been formally co-creating and implementing a Diversity, Equity, and Inclusion Framework since 2020 that spans all internal and external policies, practices, and services. The candidates we seek share this commitment to equity and find fulfillment in building an inclusive culture in a collaborative, non-linear, and continuous learning environment. CET is an equal opportunity employer and provider. We strive for a welcoming and inclusive environment. Diverse applicants are encouraged to apply. You may include military service assignments and any verified work performed on a volunteer basis.</div></div>

Outreach Coordinator

<div><div>For nearly 50 years, <a href="https://www.cetonline.org/">CET</a> has helped people and businesses save energy and reduce waste. As a mission-driven non-profit, we partner with city and state agencies, utilities, homeowners, and business owners across the U.S. to build a just and equitable transition to the low-carbon economy. BenefitsCET provides you with excellent benefits including vacation, holiday, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a company match. CET provides a monthly $85 stipend for your home internet and/or phone expenses. We cultivate a friendly and supportive environment to help us achieve our mission impact goals.  This is a full-time, hourly, non-exempt position. You may work remotely or may work out of our office in Northampton, Massachusetts. CET will provide you with a laptop and other office technology.  We are looking for a passionate and detail-oriented person to join our team as an Accounts Receivable Specialist. You will work across CET's matrix structure to ensure that we are accurately invoicing our clients. You will assume responsibility for full cycle billing including invoice generation, proofing, editing, and compiling the backup documents and reports required by our contracts. This position does not oversee any direct or indirect reports. CET has a diverse set of revenue streams from several dozen clients and funding partners and we continuously bid on new work to expand our programs and services. Our diverse portfolio and active business development helps mitigate against ebbs and flows in our workforce needs. For this exciting opportunity to make a tangible difference in the realm of decarbonization, you’re a great fit for the Accounts Receivable Specialist role if you can:<ul><li>Initiate the approval process, monitor the status of invoices in the approval chain, and ensure timely monthly financial closings.</li><li>Determine invoice report requirements and work with appropriate contacts within the organization for timely and accurate preparation.</li><li>Monitor aging receivables and follow up with clients and the appropriate parties within CET when you need to escalate. </li><li>Take ownership of accounts receivable by analyzing invoicing processes and results and recommending and implementing continuous improvement measures. </li><li>Resolve errors and work to correct them.</li><li>Support the development of project or program-specific invoicing procedures.</li><li>Ensure compliance with company policies and industry standards.</li></ul><ul></ul> This crucial role makes a difference in people's lives and helps the environment. You will bring to this position:<ul><li>A passion for the non-profit, environmental mission of CET.</li><li>Associates degree or higher with a minimum of 4 year of invoicing, billing, or accounts receivable.</li><li>CET uses NetSuite, Salesforce, SharePoint, Excel, Teams, and other invoicing software. Experience in these environments strongly preferred. </li><li>High speed internet access and a working location free from distractions and interference during 8:30 am - 5:00 pm EST business hours. </li><li>Excellent communication skills needed with ability to work with stakeholders in the invoicing process across the organization. </li><li>Ability to multi-task in a fast-paced team environment. </li><li>Work style should be flexible, self-directed, professional, hard-working, patient, and problem-solving. </li><li>Excellent organizational, accuracy, and time management skills and the ability to manage multiple priorities. </li><li>Detail oriented with ability to follow and improve upon stepwise processes. </li></ul> About UsFor all of our work, we bring together a diverse team of environmental consultants, building scientists, engineers, sales, operations, and communications specialists to implement cost-effective and lasting solutions. We’re a hands-on, action-oriented organization—everyday someone on our team is:<ul><li>Conducting residential and commercial energy audits and advising building owners on efficiency and electrification opportunities; </li><li>Helping businesses reduce waste, including improving recycling or implementing wasted food diversion programs; </li><li>Working with a municipal electric utility to build innovative financing and incentive programs to accelerate electrification;</li><li>Designing outreach materials that help make green make sense for our target audience.</li></ul> The need to tackle climate change and rapidly decarbonize our economy makes our work more urgent than ever! CET is committed to racial justice and inclusion. Our Diversity, Equity, and Inclusion Framework spans all internal and external policies, practices, and services. The candidates we seek share this commitment to equity and find fulfillment in building an inclusive culture in a collaborative, non-linear, and continuous learning environment. CET is an equal opportunity employer and provider. We strive for a welcoming and inclusive environment. Diverse applicants are encouraged to apply. You may include military service assignments and any verified work performed on a volunteer basis. Physical Demands/Conditions Requirements: Including but not limited to the following: Normal office environment. Repetitive keyboarding movements and sitting 6-8 hours/day.  This position, on occasion, will be required to travel to CET offices or other locations. Requirements are representative of minimum levels of knowledge, skill, and ability. To perform this job successfully, the incumbent will possess the abilities or aptitude to perform each duty proficiently. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.</div></div>

Accounts Receivable Specialist

<div><div>For nearly 50 years, <a href="https://www.cetonline.org/">CET</a> has helped people and businesses save energy and reduce waste. As a mission-driven non-profit, we partner with city and state agencies, utilities, homeowners, and business owners across the U.S. to build a just and equitable transition to the low-carbon economy. BenefitsCET provides you with excellent benefits including vacation, holiday, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a company match. CET provides a monthly $85 stipend for your home internet and/or phone expenses. We cultivate a friendly and supportive environment to help us achieve our mission impact goals.  This is a full-time, hourly, non-exempt position. You may work remotely or may work out of our office in Northampton, Massachusetts. CET will provide you with a laptop and other office technology.  We are looking for a passionate and detail-oriented person to join our team as a Bids and Proposal Specialist! You will work with the business development team to prepare and coordinate a continuous flow of proposals in response to RFIs and RFPs related to CET’s areas of work in energy and waste. CET has a diverse set of revenue streams from several dozen clients and funding partners and we continuously bid on new work to expand our programs and services. Our diverse portfolio and active business development helps mitigate against ebbs and flows in our workforce needs. For this exciting opportunity to make a tangible difference in the realm of decarbonization, you’re a great fit if you can: <ul><li>Assess bids and proposal requirements to determine strategic alignment with CET’s mission, skills, and operations.</li><li>Research and identify available opportunities, primarily among state and federal agencies, utilities, and foundations, and register the organization on applicable platforms.</li><li>Seek out and identify potential data and research to support work.</li><li>Develop competitive and compelling bids and proposals under deadline pressure.</li><li>Adjust writing style to conform with the expectations of the respective audiences. </li><li>Keep up-to-date on assigned platforms known to have RFP, RFR, grant application opportunities, etc. and developing and maintaining systems to monitor these. </li><li> Maintain Salesforce database to track and manage the status of all pipeline opportunities. </li><li> Ensure written materials conform to CET standards for content, style, and quality and ensures all proposal attachments are complete.</li></ul><ul></ul><ul></ul> This crucial role makes a difference in people's lives and helps the environment. You will bring to this position: <ul><li>A passion for the non-profit, environmental mission of CET.</li><li>A bachelor’s degree with a minimum of 1 year of successful proposal and report coordination.</li><li>Strong writing and editing experience.</li><li>Ability to write persuasive and compelling narrative that effectively and accurately interprets and communicates CET’s mission and operations to fit submission requirements.</li><li>Ability to achieve a high standard of quality and accuracy in verbal and written communications while working in a deadline driven environment, where over 90% of revenue is tied to winning proposals.</li><li>Eagerness to learn.</li><li>High speed internet access and a working location free from distractions and interference during 8:30 am - 5:00 pm EST business hours. </li></ul> About UsFor all of our work, we bring together a diverse team of environmental consultants, building scientists, engineers, sales, operations, and communications specialists to implement cost-effective and lasting solutions. We’re a hands-on, action-oriented organization—everyday someone on our team is:<ul><li>Conducting residential and commercial energy audits and advising building owners on efficiency and electrification opportunities; </li><li>Helping businesses reduce waste, including improving recycling or implementing wasted food diversion programs; </li><li>Working with a municipal electric utility to build innovative financing and incentive programs to accelerate electrification;</li><li>Designing outreach materials that help make green make sense for our target audience.</li></ul> The need to tackle climate change and rapidly decarbonize our economy makes our work more urgent than ever! CET is committed to racial justice and inclusion. Our Diversity, Equity, and Inclusion Framework spans all internal and external policies, practices, and services. The candidates we seek share this commitment to equity and find fulfillment in building an inclusive culture in a collaborative, non-linear, and continuous learning environment. CET is an equal opportunity employer and provider. We strive for a welcoming and inclusive environment. Diverse applicants are encouraged to apply. You may include military service assignments and any verified work performed on a volunteer basis.</div></div>

Bids and Proposal Specialist

<div><div><a href="http://cetonline.org">CET</a> <a href="https://www.centerforecotechnology.org/"></a>is looking for a commercial energy auditor/consultant to conduct audits and assist commercial customers in completing projects that result in calculated estimated savings including weatherization and electrification measures for their business. The consultant works with contractors to complete proposed projects, and utility partners on available savings incentives. The Consultant achieves implementation goals in motivating customers to implement recommendations. Job Responsibilities:<ul><li>Energy Assessments: Conducts energy assessments of business and facilities and analyzes assessment data. Quantifies savings on weatherization and equipment and produces reports that document the recommendations. Completes the required number of assessments</li><li>Project Management: Remains up to date on the progress of all projects and deliverables, working with the sales team as appropriate. May locate industry contractors. Manages numerous projects simultaneously. Ensures that customer projects comply with appropriate utility program requirements to qualify for program incentives or rebates. Enters data generated by assessments into appropriate databases.</li><li>Heat Pump Consultations: Educates customers about heat pump technology and energy efficiency benefits, reviews existing mechanical systems, and advises on what approaches a contractor may take to proposing a project for their space.  Recommends appropriate available incentive funding. </li><li>Sales and Relationship Development: Achieves sales by communicating to the customer the results of the energy assessment and recommended energy savings measures. Maintains ongoing relationships with customers for future opportunities. Pursues opportunities for similar assessments for customer's other facilities. Identifies and installs ISM's (Instant Savings Measures such as aerators, showerheads, thermostats, etc.) or schedules future installation dates.</li><li>Travels widely throughout Massachusetts, and occasionally neighboring states (up to 40% of work week). </li><li>Maintains membership in appropriate industry trade associations and maintains ongoing professional development. Other duties as assigned.</li></ul> What We OfferThis is a full-time salary exempt position. This job comes with excellent<a href="https://www.centerforecotechnology.org/cetbenefits/"> benefits</a> including vacation, holiday, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a company match. CET provides a monthly $85 stipend for your home internet and/or phone expenses. We cultivate a friendly and supportive environment to help us achieve our mission impact goals.  What You Offer<ul><li>Minimum 3-5 years of experience working in a field related to energy efficiency, with prior commercial or residential energy auditing experience or experience with selling commercial building services, air source heat pumps or other energy efficient HVAC equipment preferred (with a record of achieving assigned sales goals).</li><li>Preferred 1 year of experience working in a field related to solar or HVAC.</li><li>Must have comfort with delivering in-person and virtual informational and sales presentations.  </li><li>Must have excellent written and verbal communication skills.</li><li>Preferred 1 year of experience training and educating internal or external partners in a business environment.</li><li>Must be organized and have the ability to work independently. </li><li>Work style should be flexible, reliable, self-directed. </li><li>Must be reliable, hardworking, and trustworthy, and display leadership skills.</li><li>Must be able to conduct site visits involving lifting up to 50 lbs, climbing ladders and using technical equipment and tools.</li><li>Passion for the environment, community involvement, and a desire to make a difference in a not-for-profit industry is a big plus. </li></ul> We are committed to racial justice and inclusion and we are looking for someone who can contribute to the diversity to the CET team by bringing their insights and life experience to support our work in historically underserved communities and our success mitigating climate change. Bilingual English-Spanish candidates are strongly encouraged to apply. Your role is: <ul><li>Participate in required and elective training and development opportunities. </li><li>Use cultural competency in your interactions with customers and coworkers to foster inclusion and support diverse identities.</li></ul> About UsFor nearly 50 years, CET has helped people and businesses save energy and reduce waste. The need to tackle climate change and build a just and equitable transition to the low-carbon economy is more urgent than ever! We partner with city and state agencies, utilities, homeowners, and business owners across the U.S. to build a just and equitable transition to the low-carbon economy. For all of our work, we bring together a diverse team of environmental specialists, building scientists, engineers, sales, operations, and communications specialists to implement cost-effective and lasting solutions. We’re a hands-on, action-oriented organization—everyday someone on our team is:<ul><li>Conducting residential and commercial energy audits and advising building owners on efficiency and electrification opportunities;</li><li>Keeping used building materials out of the landfill and redirecting them to our store, EcoBuilding Bargains;</li><li>Helping businesses reduce waste, including improving recycling or implementing wasted food diversion programs;</li><li>Advising architects and homeowners on LEED or passive house design;</li><li>Working with a municipal electric utility to build innovative financing and incentive programs to accelerate electrification;</li><li>Designing outreach materials that help make green make sense for our target audience.</li></ul> CET is an equal opportunity employer and provider. We strive to for a welcoming and inclusive environment. Diverse applicants are encouraged to apply. You may include military service assignments and any verified work performed on a volunteer basis.</div></div>

Commercial Energy Consultant - Field Based

<div><div><a href="https://www.cetonline.org/">CET</a> is looking for a commercial energy auditor/consultant to conduct audits and assist commercial customers in completing projects that result in calculated estimated savings including weatherization and electrification measures for their business. The consultant works with contractors to complete proposed projects, and utility partners on available savings incentives. The consultant achieves implementation goals in motivating customers to implement recommendations. Job Responsibilities:<ul><li>Energy Assessments: Conducts energy assessments of business and facilities and analyzes assessment data. Quantifies savings on weatherization and equipment and produces reports that document the recommendations. Completes the required number of assessments</li><li>Project Management: Remains up to date on the progress of all projects and deliverables, working with the sales team as appropriate. May locate industry contractors. Manages numerous projects simultaneously. Ensures that customer projects comply with appropriate utility program requirements to qualify for program incentives or rebates. Enters data generated by assessments into appropriate databases.</li><li>Heat Pump Consultations: Educates customers about heat pump technology and energy efficiency benefits, reviews existing mechanical systems, and advises on what approaches a contractor may take to proposing a project for their space.  Recommends appropriate available incentive funding. </li><li>Sales and Relationship Development: Achieves sales by communicating to the customer the results of the energy assessment and recommended energy savings measures. Maintains ongoing relationships with customers for future opportunities. Pursues opportunities for similar assessments for customer's other facilities. Identifies and installs ISM's (Instant Savings Measures such as aerators, showerheads, thermostats, etc.) or schedules future installation dates.</li><li>Travels widely throughout Massachusetts, and occasionally neighboring states (up to 40% of work week). </li><li>Maintains membership in appropriate industry trade associations and maintains ongoing professional development. Other duties as assigned.</li></ul> What We OfferThis is a full-time salary exempt position. This job comes with excellent<a href="https://www.centerforecotechnology.org/cetbenefits/"> benefits</a> including vacation, holiday, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a company match. CET provides a monthly $85 stipend for your home internet and/or phone expenses. We cultivate a friendly and supportive environment to help us achieve our mission impact goals. What You Offer<ul><li>Minimum 3-5 years of experience working in a field related to energy efficiency, with prior commercial or residential energy auditing experience or experience with selling commercial building services, air source heat pumps or other energy efficient HVAC equipment preferred (with a record of achieving assigned sales goals). </li><li>Must have comfort with delivering in-person and virtual informational and sales presentations.  </li><li>Must have excellent written and verbal communication skills. </li><li>Must be organized and have the ability to work independently. </li><li>Work style should be flexible, reliable, self-directed. </li><li>Must be reliable, hardworking, and trustworthy, and display leadership skills.</li><li>Must be able to conduct site visits involving lifting up to 50 lbs, climbing ladders and using technical equipment and tools.</li><li>Passion for the environment, community involvement, and a desire to make a difference in a not-for-profit industry is a big plus. </li><li>Bilingual English-Spanish is a plus. </li></ul> We are committed to racial justice and inclusion and we are looking for someone who can contribute to the diversity to the CET team by bringing their insights and life experience to support our work in historically underserved communities and our success mitigating climate change. Bilingual English-Spanish candidates are strongly encouraged to apply. Your role is:<ul><li>Participate in required and elective training and development opportunities.</li><li>Use cultural competency in your interactions with customers and coworkers to foster inclusion and support diverse identities.</li></ul> About UsFor nearly 50 years, <a href="https://www.cetonline.org/">CET</a> has helped people and businesses save energy and reduce waste. The need to tackle climate change and build a just and equitable transition to the low-carbon economy is more urgent than ever! We partner with city and state agencies, utilities, homeowners, and business owners across the U.S. to build a just and equitable transition to the low-carbon economy. For all of our work, we bring together a diverse team of environmental specialists, building scientists, engineers, sales, operations, and communications specialists to implement cost-effective and lasting solutions. We’re a hands-on, action-oriented organization—everyday someone on our team is:<ul><li>Conducting residential and commercial energy audits and advising building owners on efficiency and electrification opportunities;</li><li>Keeping used building materials out of the landfill and redirecting them to our store, EcoBuilding Bargains;</li><li>Helping businesses reduce waste, including improving recycling or implementing wasted food diversion programs;</li><li>Advising architects and homeowners on LEED or passive house design;</li><li>Working with a municipal electric utility to build innovative financing and incentive programs to accelerate electrification;</li><li>Designing outreach materials that help make green make sense for our target audience.</li></ul> CET is an equal opportunity employer and provider. We strive to for a welcoming and inclusive environment. Diverse applicants are encouraged to apply. You may include military service assignments and any verified work performed on a volunteer basis.</div></div>

💩 About Wasted* PBC
Wasted* provides Potties with Purpose &mdash; we bring sustainability to sanitation and demonstrate that human waste is a valuable resource. We offer urine-diverting and traditional portable restrooms, and we recover a portion of the water and nutrients (nitrogen, phosphorus, and potassium) from human waste for beneficial end use.
&nbsp;
✅ Job Overview:
We are seeking a dynamic and results-oriented Sales and Customer Support Representative to join the Wasted* Crew. The ideal candidate will possess excellent communication skills, a passion for sales, and a dedication to providing exceptional customer service. This role involves engaging with customers, addressing inquiries, processing orders, driving sales through effective communication and relationship-building, and working closely with the operations team to maintain customer satisfaction and ensure the highest level of customer experience.
&nbsp;
📂 Job Details:
Job Type: Full-time, Paid Bi-Weekly
Location: Boston, MA
&nbsp;
⚒️ Responsibilities:
<ol>
<li style="font-weight: 400;" aria-level="1">Sales Generation:</li>
</ol>
<ul>
<li style="font-weight: 400;" aria-level="2">Proactively engage with potential customers to promote products/services and generate sales leads.</li>
<li style="font-weight: 400;" aria-level="2">Identify customer needs and recommend appropriate solutions to meet their requirements.</li>
<li style="font-weight: 400;" aria-level="2">Meet and exceed sales targets through effective sales techniques and strategies.</li>
<li style="font-weight: 400;" aria-level="2">Follow up on leads and inquiries to convert them into sales opportunities.</li>
</ul>
<ol>
<li style="font-weight: 400;" aria-level="1">Customer Support:</li>
</ol>
<ul>
<li style="font-weight: 400;" aria-level="2">Provide prompt and courteous responses to customer inquiries via phone/email.</li>
<li style="font-weight: 400;" aria-level="2">Assist customers with product/services information, pricing, etc.</li>
<li style="font-weight: 400;" aria-level="2">Resolve customer issues and concerns in a timely and professional manner.</li>
<li style="font-weight: 400;" aria-level="2">Build and maintain strong relationships with customers to enhance satisfaction and loyalty.</li>
</ul>
<ol>
<li style="font-weight: 400;" aria-level="1">Documentation and Reporting:</li>
</ol>
<ul>
<li style="font-weight: 400;" aria-level="2">Maintain accurate records of sales activities, customer interactions, and transactions.</li>
<li style="font-weight: 400;" aria-level="2">Utilize company technology platforms to track sales, process orders, interface with the operations team, and track the customer journey from start to finish.&nbsp;</li>
<li style="font-weight: 400;" aria-level="2">Prepare regular reports on sales performance, customer feedback, and market trends.</li>
<li style="font-weight: 400;" aria-level="2">Provide insights and recommendations for improving sales and customer service processes.</li>
</ul>
👊🏽 Qualifications:
<ul>
<li style="font-weight: 400;" aria-level="1">Strong interpersonal skills and ability to build rapport with customers.</li>
<li style="font-weight: 400;" aria-level="1">Proven experience in sales and customer support role(s).</li>
<li style="font-weight: 400;" aria-level="1">Excellent communication skills, both verbal and written.</li>
<li style="font-weight: 400;" aria-level="1">Ability to multitask, prioritize, and manage time effectively.</li>
<li style="font-weight: 400;" aria-level="1">Proficiency in CRM software and Google Suite.</li>
<li style="font-weight: 400;" aria-level="1">Results-oriented with a track record of meeting or exceeding sales targets.</li>
<li style="font-weight: 400;" aria-level="1">Self-motivated with a positive attitude and a passion for customer satisfaction.</li>
</ul>
🤑 Compensation:
<ul>
<li style="font-weight: 400;" aria-level="1">Base salary of $40,000 - $60,000 annually (commensurate with experience), plus commission based on sales performance.</li>
<li style="font-weight: 400;" aria-level="1">Full benefits package including health insurance, dental, and vision coverage.</li>
<li style="font-weight: 400;" aria-level="1">Paid vacation, holidays, and sick leave.</li>
</ul>
&nbsp;
🚀 Application Instructions:&nbsp;
Please submit your resume and a cover letter outlining your qualifications and why you are the ideal candidate for the Sales and Customer Support Representative position. We look forward to reviewing your application! Pee the change you wish to see in the world!&nbsp;
 💥 Contact | careers@wasted.earth`

Transforming sanitation to create a circular economy, connecting humans with nature and revolutionizing the portable sanitation industry.

Sales & Customer Success Representative 

Wanted: Fulfillment Specialist- Shipper/ReceiverDo you have a passion for sustainability? Does the idea of creating zero-waste products excite you? If so, we’re looking for you!You:<ul><li>Appreciate a good debate even with your boss</li><li>Figure out how to fix it instead of who is to blame</li><li>Aren’t afraid of jumping into the deep end</li><li>Are excited about building empowered teams</li><li>Have pulled recyclables out of the trash</li></ul>We:<ul><li>Believe we do not inherit the earth from our ancestors; we borrow it from our children</li><li>Work to protect and restore the environment</li><li>Aren't afraid to make mistakes as long as we learn</li><li>Care more about your values and intelligence than your experience</li><li>Are committed to creating team dynamics that create empowerment vs. entitlement</li></ul>Our Core Values:<ul><li>Commit to a culture that builds a strong COMMUNITY</li><li>Foster CREATIVITY to inspire fresh innovation</li><li>Embrace COURAGE by taking action despite uncertainty</li><li>Live with Awareness and CONSCIOUSNESS of our choices</li></ul>The Opportunity: The mission of the Fulfillment Specialist is to assist and ensure all outbound shipments are completed in a timely, cost-effective manner. Working from our Kelowna facility, you will be an integral part of a warehouse team that is responsible for the fulfillment of our highly anticipated Lomi in-home composter going directly to customers and business partners.In this position, you will be proficient in shipping, order packing, and warehousing practices while being a self-starter who thrives in an environment of continuous improvement and problem-solving. Teamwork and adaptability will be critical to your success. Working in a fast-paced environment and delivering on promises nurtures your soul. The hours of work will be 8:00 am - 4:30 pm, Monday - Friday.Compensation &amp; Benefits:<ul><li>Starting wage: $21-23 per hour</li><li>Generous wellness and vacation days, as well as company 'gift days' for permanent employees</li><li>Comprehensive medical, dental, and paramedical insurance coverage</li><li>Paid volunteer hours for every team member. 8 hours per quarter</li><li>Taxable annual employer contribution for lifestyle spending</li><li>100% match of GRSP contributions each pay period up to a maximum of 4% of salary</li><li>Opportunities for growth and development with a $2500 allocation towards Learning &amp; Development for full-time employees.</li></ul>The Responsibilities:<ul><li>Pick, process, and ship orders accurately, quickly according to Pela’s standards</li><li>Assemble product packaging, prepare orders &amp; labels for shipping</li><li>Receive incoming supplies and supplies</li><li>Sort and organize stock in the warehouse</li><li>Organize and prep daily shipments with each carrier</li><li>Maintain warehouse including putting away stock, sweeping, organizing supplies, and garbage disposal</li><li>Assist in monthly inventory counts on finished goods and packing materials</li><li>Maintain a safe and clean workspace</li><li>Assist others as necessary</li><li>Ensure safe operation of all equipment, follow all protocols for warehouse safety</li></ul>Qualifications &amp; Skills:<ul><li>Ability to learn procedures and add efficiency to processes</li><li>Works well independently, a self-starter</li><li>Experience driving forklifts and loading trailers</li><li>Knowledge of Google Suite and ShipStation preferred</li><li>Excellent organizational and time management skills</li><li>Thrives in a fast-paced environment with frequently changing dynamics</li><li>Committed to quality, safety, and communication</li><li>Strong attention to detail and pride of workmanship</li><li>A team player who wants to participate in green business practices and promote a sustainable future</li><li>Ability to frequently lift 40 lbs and stand for an 8-hour shift.</li></ul>Commitment to Diversity: Lomi is committed to cultivating and preserving a company culture of diversity, equity, and inclusion. We know that we will grow and learn better with a diverse team. When recruiting for new members of our team, we welcome the unique contributions that you can bring in terms of your education, culture, ethnicity, race, sex, gender identity and expression, age, religion, and sexual orientation.

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