Dandelion is looking for an HVAC Senior Service Technician to join our team! You will serve as Dandelion’s first line of defense to improve quality, customer satisfaction and installation productivity. You will also be responsible for field activities related to the installation, service, repair and maintenance of geothermal heat pump systems installed by Dandelion and their installation partners. In this role, you will be joining a fast growing team looking to bring scale to the geothermal heat pump industry. Key Responsibilities:<ul><li>Field service: perform on-site diagnostics, troubleshooting, and root cause analysis: Service and repair installed system fleet, which includes refrigeration systems, pump/circulator service and replacement, electrical work (both high and low voltage), plumbing (HDPE, PEX, copper), etc. </li><li>Installation support: provide field and phone support for installation crews to troubleshoot installations, improve installation quality</li><li>Technician support: act as a mention/leader  to provide field, phone, and in person support for technicians working through challenging issues. Follow up with technicians post service visits to ensure customer issues have been resolved.</li><li>Communication: provide on-the-ground insight to the Dandelion engineering team to help build better software and heat pumps</li><li>Schedule: normal business hours with flexibility to be on-call and available nights/weekends, as required</li></ul>About You:<ul><li>5 - 10 years hands on residential HVAC experience, preferably as a service technician </li><li>Technical aptitude to perform maintenance, service, and troubleshoot  challenging projects HVAC equipment</li><li>Independently identify root cause of issues, write scopes of work, create material list, and carry out project execution</li><li>EPA Universal Certification is preferred</li><li>Electrical and mechanical diagnostic skills</li><li>Excellent communicator with exemplary customer service skills</li><li>Experience with geothermal ground heat exchanger installation a plus</li><li>Experience interesting Manual J and Manual is a plus </li><li>Because the job requires driving to our clients, you must possess a valid driver’s license with a safe and satisfactory driver history.</li></ul>Benefits/Perks:<ul><li>Health/Dental/Vision insurance</li><li>401k plan</li><li>Stock/Equity options</li><li>Paid Sick and Vacation time (PTO)</li><li>40-hour workweek, overtime available</li><li>Training support including on-the-job and virtual/online-based courses</li></ul>Compensation: $80,000 - $90,000You’ll love working at Dandelion because:We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting.************************************Since spinning out of Google X in 2017, Dandelion Energy has been an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. We’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the United States. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road... and that impact is accelerating with our growth!Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations amongst other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both complex yet rewarding. We are working to create a wholesale shift in how people heat and cool their homes — join us!

Affordable, sustainable geothermal installations for home heating and cooling. Born from Alphabet's innovation engine.

HVAC Senior Service Technician

The Sheet Metal Lead will play a critical role in building and scaling Dandelion’s heat pump installation operations in New York! You will be the sheet metal technical lead in the office, responsible for solving a variety of project specific design and installation challenges to improve volume, speed, and quality. You will focus on the pipeline of projects between signed contract and commissioned system, bringing a motivating attitude to help each project move along a little faster. You will be expected to contribute collaboratively as part of a small team, as well as work independently with minimal oversight and be a subject matter expert within Sheet Metal. You will deliver solutions quickly, adapt to changing business needs, and demonstrate a growth mindset. This position will report to the Regional Operations Manager. Key Responsibilities:<ul><li>Resolve project specific technical challenges</li><li>Operate a regular place of sheet metal business, and, personally or through employed journeypersons, perform sheet metal work and supervise apprentices.</li><li>Remove bottlenecks to production</li><li>Ability to fabricate metal ductwork on site, such as transitions and vibration collars</li><li>Work with heat pump installation as required for rapid installations</li><li>Perform project quality reviews and provide feedback and training to team</li><li>Onboard and train new field employees</li><li>Work collaboratively with operations team to identify and implement efficiency improvements</li><li>Raise the bar on the technical sophistication of the installation and service teams</li><li>Lead and support projects in the field</li><li>Coordinate with general contractors to schedule and perform site walks to evaluate progression of jobs, along with providing expertise and recommendations of installation processes</li><li>Travel to neighboring territories as required (reimbursed).</li></ul>About You:<ul><li>Ability to read electrical and plumbing schematics</li><li>Field installation experience in residential HVAC, including plumbing and electrical</li><li>Service experience in HVAC, including troubleshooting, diagnostics, and system startup</li><li>EPA 608 certification (universal) for stationary refrigeration</li><li>Excellent communication skills in verbal and written English</li><li>Desire to work in a growth oriented, flexible, early stage environment</li><li>Team player, high sense of responsibility, problem solver</li><li>Proficiency in design and sizing of geothermal systems (Manuals J/S/D)</li><li>Experience in ductwork and duct sizing</li></ul>Benefits/Perks:<ul><li>Health/Dental/Vision insurance</li><li>401k plan</li><li>Stock/Equity options</li><li>Paid Sick and Vacation time (PTO)</li><li>40-hour workweek, overtime available</li><li>Training support including on-the-job and virtual/online-based courses</li></ul>Compensation: $24-$26You’ll love working at Dandelion because: We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world. We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people. We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting. ************************************ Since spinning out of Google X in 2017, Dandelion Energy has been an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. We’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the United States. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road... and that impact is accelerating with our growth! Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations amongst other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both complex yet rewarding. We are working to create a wholesale shift in how people heat and cool their homes — join us!

Sheet Metal Crew Lead 

Dandelion is looking for an HVAC Service Technician to join our team! You will serve as Dandelion’s first line of defense to improve quality, customer satisfaction and installation productivity. You will also be responsible for field activities related to the installation, service, repair and maintenance of geothermal heat pump systems installed by Dandelion and their installation partners. In this role, you will be joining a fast growing team looking to bring scale to the geothermal heat pump industry. Key Responsibilities:<ul><li style="font-weight:400;">Field service: perform on-site diagnostics, troubleshooting, and root cause analysis: Service and repair installed system fleet, which includes refrigeration systems, pump/circulator service and replacement, electrical work (both high and low voltage), plumbing (HDPE, PEX, copper), etc. </li><li style="font-weight:400;">Installation support: provide field and phone support for installation crews to troubleshoot installations, improve installation quality</li><li style="font-weight:400;">Communication: provide on-the-ground insight to the Dandelion engineering team to help build better software and heat pumps</li><li style="font-weight:400;">Schedule: normal business hours with flexibility to be on-call and available nights/weekends, as required</li></ul>About You:<ul><li style="font-weight:400;">3+ years hands on residential HVAC experience, preferably as a service technician </li><li style="font-weight:400;">Technical aptitude to perform maintenance, service, and troubleshoot HVAC equipment</li><li style="font-weight:400;">EPA Universal Certification is preferred</li><li style="font-weight:400;">Electrical and mechanical diagnostic skills</li><li style="font-weight:400;">Excellent communicator with exemplary customer service skills</li><li style="font-weight:400;">Experience with geothermal ground heat exchanger installation a plus</li><li style="font-weight:400;">Because the job requires driving to our clients, you must possess a valid driver’s license with a safe and satisfactory driver history.</li></ul>Benefits/Perks:<ul><li style="font-weight:400;">Health/Dental/Vision insurance</li><li style="font-weight:400;">401k plan</li><li style="font-weight:400;">Stock/Equity options</li><li style="font-weight:400;">Paid Sick and Vacation time (PTO)</li><li style="font-weight:400;">40-hour workweek, overtime available</li><li style="font-weight:400;">Training support including on-the-job and virtual/online-based courses</li></ul>Compensation: $70,000 - $80,000You’ll love working at Dandelion because:We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting.************************************Since spinning out of Google X in 2017, Dandelion Energy has been an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. We’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the United States. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road... and that impact is accelerating with our growth!Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations amongst other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both complex yet rewarding. We are working to create a wholesale shift in how people heat and cool their homes — join us!

HVAC Service Technician

As the Director of Service Department, you will be responsible for overseeing and managing all aspects of the service operations at Dandelion Energy. This key leadership role requires a strategic thinker, an effective communicator, and an experienced professional in HVAC systems. You will lead a team of service technicians, ensuring the highest level of customer service, operational efficiency, swift problem solving, and technical excellence. Key Responsibilities:<ul><li>Team Leadership:</li><ul><li>Lead, mentor, and manage a team of service technicians, fostering a positive and collaborative work environment.</li><li>Conduct regular team meetings to communicate company goals, safety policies, and updates.</li><li>Develop training programs to enhance the technical skills and customer service capabilities of the service team.</li></ul><li>Operational Excellence:</li><ul><li>Oversee the day-to-day service operations, ensuring timely and efficient service delivery.</li><li>Ensure root cause analysis of service visits are documented while implementing a feedback loop of observations back to our installation teams</li><li>Maintain appropriate on call schedule taking into consideration current climate to ensure staffing levels are appropriate outside of normal working hours  </li></ul><li>Technical Expertise:</li><ul><li>Informed and up to date on industry trends, technological advancements, and best practices in HVAC systems.</li><li>Provide technical support and guidance to the service team, assisting in complex, effective and efficient problem-solving.</li><li>Provide after hours support as needed for on call technicians </li></ul><li>Revenue Generation:</li><ul><li>Manage team to an overall profit for each year </li><li>Train and mentor techs to drive uptake of premium service packages</li><li>Collaborate with leadership on commission plan design, service offerings, and sales goals</li><li>Monitor warranty services in order to service customers appropriately and profitably</li></ul></ul>Qualifications:<ul><li>5+ years prior experience running a service team preferred</li><li>College degree in engineering or related focus required</li><li>Proven experience in a leadership role within the HVAC industry.</li><li>A track record of leading services organization to annual profits </li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Demonstrated ability to lead and motivate a team.</li><li>Problem-solving skills with a customer-centric mindset.</li></ul>Benefits/Perks:<ul><li style="font-weight:400;">Health/Dental/Vision insurance</li><li style="font-weight:400;">401k plan</li><li style="font-weight:400;">Stock/Equity options</li><li style="font-weight:400;">Paid Sick and Vacation time (PTO)</li><li style="font-weight:400;">Training support including on-the-job and virtual/online-based courses</li></ul>Compensation: $125,000-$130,000 + BonusYou’ll love working at Dandelion because:We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting.************************************Since spinning out of Google X in 2017, Dandelion Energy has been an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. We’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the United States. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road... and that impact is accelerating with our growth!Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations amongst other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both complex yet rewarding. We are working to create a wholesale shift in how people heat and cool their homes — join us!

Director of Service Department

We are looking for a Heavy Machinery and Diesel Compressor Mechanic to join the Dandelion team! As we grow our operations and our fleet of equipment, we need an expert that is available to attend to all of our equipment and machinery. Not only will you be responsible for traveling to different sites and locations to perform maintenance on our equipment, you will be tasked with carrying out preventative maintenance procedures. This role will report directly to our Regional Operations Manager.Key Responsibilities:<ul><li style="font-weight:400;">Consult with drivers regarding vehicle and equipment problems</li><li style="font-weight:400;">Troubleshoot and evaluate electrical diagrams and machine faults</li><li style="font-weight:400;">Diagnose problems prior to repairs, evaluate vehicles after repairs are made, as appropriate</li><li style="font-weight:400;">Troubleshooting and repair of equipment such as generators, large compressors, hydraulics, diesel engines, etc.</li><li style="font-weight:400;">Minor repairs and adjustments of body components such as toolboxes, doors, seals, mud flaps, etc.</li><li style="font-weight:400;">Repairs of pneumatic tools and small engine equipment such as jackhammers, drills, compactors, generators, pumps, etc. </li><li style="font-weight:400;">Provide road service due to breakdowns, dead batteries are broken hydraulic lines, flat tires, etc.</li><li style="font-weight:400;">Perform excavator and rig repairs such as replacing bucket teeth, repairing hydraulic hoses and leaks, repairing bushings, and grease fittings</li><li style="font-weight:400;">Execute all forms and reports as required, documenting all work/repairs performed in fleet databases</li></ul>About You:<ul><li>Must be able to obtain coverage under company automobile insurance policy (clean driving record, certain age restrictions may apply).</li><li style="font-weight:400;">Diesel mechanic or Large compressor mechanic with 2+ years of experience</li><li style="font-weight:400;">Personable, with the ability to share customers’ excitements and concerns</li><li style="font-weight:400;">Ability to operate heavy equipment</li><li style="font-weight:400;">Ability to safely lift weights of 80-100 pounds overhead</li><li style="font-weight:400;">Can travel on a limited basis based on maintenance needs</li></ul>Benefits/Perks:<ul><li style="font-weight:400;">Health/Dental/Vision insurance</li><li style="font-weight:400;">401k plan</li><li style="font-weight:400;">Stock/Equity options</li><li style="font-weight:400;">Paid Sick and Vacation time (PTO)</li><li style="font-weight:400;">40-hour workweek, overtime available</li><li style="font-weight:400;">Training support including on-the-job and virtual/online-based courses</li></ul>Compensation: $28-31You’ll love working at Dandelion because:We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting.************************************Since spinning out of Google X in 2017, Dandelion Energy has been an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. We’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the United States. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road... and that impact is accelerating with our growth!Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations amongst other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both complex yet rewarding. We are working to create a wholesale shift in how people heat and cool their homes — join us!

Heavy Machinery and Diesel Compressor Mechanic

The Trenching Installer position is integral to the success of Dandelion's installation process. The Trenching Installer role is a field based position and will spend the majority of the time performing tasks associated with the excavation trades. Success in the Trenching Installer role will result from teamwork, craftsmanship, communication, attitude and aptitude. Key Responsibilities:<ul><li style="font-weight:400;">Installing HDPE pipe/fittings</li><li style="font-weight:400;">Excavating and installing HDPE pipe from borehole to heat pump with equipment and machinery</li><li style="font-weight:400;">Responsible to bring landscape back to rough grade </li><li style="font-weight:400;">Secondary support to Heat Pump Installations</li><li style="font-weight:400;">Primarily working with our trenching crews, but would support all aspects of exterior construction including drilling, trenching and delivering supplies as needed</li></ul>About You:<ul><li>MUST HAVE: a valid driver's license with a clean driving record AND reliable transportation</li><li style="font-weight:400;">Experience with residential construction or landscaping is a plus</li><li>Because the job requires driving to Installations sites, you must possess a valid driver’s license with a safe and satisfactory driver history</li><li style="font-weight:400;">Familiarity with irrigation and underground utility systems is preferred but not required</li><li>You are able to lift up to 50 lbs</li><li style="font-weight:400;">You are customer service oriented and organized with strong problem solving skills</li><li style="font-weight:400;">You’re excited about building a sustainable future through technology</li></ul>Benefits/Perks:<ul><li style="font-weight:400;">Health/Dental/Vision insurance</li><li style="font-weight:400;">401k plan</li><li style="font-weight:400;">Stock/Equity options</li><li style="font-weight:400;">Paid Sick and Vacation time (PTO)</li><li style="font-weight:400;">40-hour workweek, overtime available</li><li style="font-weight:400;">Training support including on-the-job and virtual/online-based courses</li></ul>Compensation: $20-$23You’ll love working at Dandelion because:We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting.************************************Since spinning out of Google X in 2017, Dandelion Energy has been an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. We’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the United States. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road... and that impact is accelerating with our growth!Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations amongst other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both complex yet rewarding. We are working to create a wholesale shift in how people heat and cool their homes — join us!

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