<strong><em>Ready to 'harness' solar energy's potential? Join us and engineer the path to a sustainable future!</em></strong><br><br>Our client focuses on providing cutting-edge technologies that enhance the efficiency and output of solar installations. Their expertise lies in developing and delivering state-of-the-art tracking systems that maximise the yield of solar energy, catering to diverse project needs and ensuring optimal utilisation of renewable energy sources. Their commitment to innovation and precision in solar tracking solutions aligns with our goals for sustainable and efficient energy generation, and they are seeking a sales engineer to share this vision.<br><br>As the technical liaison between customers and sales, your role involves establishing and nurturing relationships with both potential and existing clients, presenting a professional and continuous presence. Your objective is to secure customer acceptance by showcasing the technical advantages, unique selling points, cost reductions, and operational improvements of our client’s products or services through compelling demonstrations. Addressing customer inquiries and providing detailed technical information on our offerings is fundamental. You play a crucial supporting role for the regional Head of Sales during customer interactions. Your primary responsibility centers on handling requests for proposals (RFI, RFQ, RFP) and addressing any technical clarifications required by customers. Additionally, your tasks encompass the preparation of 2D and 3D layouts as well as the creation of technical reports to support the sales team's efforts.<br><br><strong>“Watt” an opportunity! </strong><br><br>Apply today!<br><br><em>Interested in finding out more about AltGen and want to receive updates on new industry-relevant job roles? Then follow our </em><a href="https://bit.ly/AltGenLi"><em><strong>LinkedIn page</strong></em></a><em> and subscribe to our </em><strong><a href="http://eepurl.com/hENwn5"><em>mailer</em></a><em>.</em></strong><br><br><strong>RESPONSIBILITIES:</strong><ul><li>Serve as the technical liaison between sales and customers, fostering strong relationships with both potential and existing clients while maintaining a consistently professional demeanour.</li><li>Use demonstrations to secure customer acceptance by highlighting technical advantages, unique selling points, and improvements in cost and operational efficiency.</li><li>Address customer inquiries and provide detailed technical information regarding products, services, or equipment.</li><li>Provide essential support to the regional Head of Sales during customer interactions.</li><li>Prioritise handling and processing requests for proposals (RFI, RFQ, RFP) and addressing any subsequent technical inquiries from customers.</li><li>Create 2D and 3D layouts as part of the role's responsibilities.</li><li>Generate technical reports tailored to support the sales team in their daily operations.</li></ul>

LEADERS IN RENEWABLE ENERGY, CLEANTECH &amp; SUSTAINABILITY RECRUITMENT, EMPLOYMENT &amp; CONSULTING SERVICES

Sales Engineer – Solar PV – Cape Town

<strong>Our client is looking to put boots on the ground. They want a Business Developer that they can trust to establish their regional office in Johannesburg. </strong><br><br>If you are looking for an opportunity to level up your career and consider yourself the solar PV version of Richard Brandson, we strongly suggest applying for this position.<br><br>I’m sure you’ve seen “results-driven” and “independent worker” on just about every job ad out there. But we <em>really </em>mean it.<br><br><strong>Let’s</strong><strong> talk details. </strong><br><br>If you are going to survive the strain of this grassroots operation, you’ll need experience in <strong>B2B sales</strong> in the renewable energy industry, <strong>solar PV experience</strong>, and a well-established regional network. Experience in end-to-end pipeline management and the <strong>C&amp;I sphere of renewables</strong>, will place you a cut above the rest.<br><br>Consider the competitive salary and commission structure your motivation to go above and beyond the job description.<br><br>Our client’s company is scaling up fast, join their team now and grow right alongside them!<br><br><em>Interested in finding out more about AltGen and want to receive updates on new industry-relevant job roles? Then follow our </em><a href="https://bit.ly/AltGenLi"><strong><em>LinkedIn page</em></strong></a><em> and subscribe to our </em><a href="http://eepurl.com/hENwn5"><strong><em>mailer</em></strong></a><strong><em>.</em></strong>

Solar Business Developer – Solar PV – Cape Town

<strong>Interested in further developing your career in the multibillion-dollar carbon offset industry? <em>We are seeking an individual with skin in the carbon game. </em></strong><br><br>Our client, an established, award-winning, global brand in the carbon and cleantech industries, is seeking <strong>an experienced Business Development Manager to expedite growth for their carbon division (someone with proven international carbon sales</strong> <strong>expertise).</strong><br><br>The perfect fit for this role should have <strong>6+ years of experience </strong>in <strong>closing carbon credit deals</strong> alongside a Master of Business Management <strong>(MBM)</strong> and/or Master of Business Administration <strong>(MBA)</strong>.<br><br>Through this experience, you should have established an international network within the heavy carbon emitter sovereign states. These could include high carbon emitter states such as Saudi Arabi, the United States, Australia, Japan, and India. Tell us all about <strong>your exceptional track record of closing large ticket size deals with these heavy hitters.</strong><br><br>This rapidly changing landscape demands an individual who can quickly adapt to international policy changes by implementing comprehensive business development strategies, and effectively mapping the market through business intelligence. By securing this role, you would become a crucial part of a company that has successfully contributed to global social and environmental transformation.<br><br><strong>NB: ROLE IS KENYA-BASED. The successful candidate will work on-site in Kenya.</strong><br><br><strong>Apply now!</strong><br><br><em>Interested in finding out more about AltGen and want to receive updates on new industry-relevant job roles? Then follow our </em><a href="https://bit.ly/AltGenLi"><strong><em>LinkedIn page</em></strong></a><em> and subscribe to ours </em><a href="http://eepurl.com/hENwn5"><strong><em>mailer</em></strong></a><strong><em>.</em></strong><br><br><strong>RESPONSIBILITIES:</strong><ul><li>Closing carbon credit deals!Â </li><li>Established network of wealthy sovereign states</li><li>Excellent track-record of stakeholder engagement (international clients)</li><li>Developing, overseeing, and ensuring the most efficient use of various sales methodologies and tools</li><li>Establish consistent and expandable sales procedures</li></ul>

Business Development Manager - Carbon Offsets - East Africa

<div class="section page-centered" data-qa="job-description">
<div>CHOOOSE is a climate tech company that provides digital solutions to enable decarbonization programs in hard to abate sectors, including aviation, shipping, and logistics. The company has raised $50M from leading venture capital and strategic investors.&nbsp;</div>
<div>&nbsp;</div>
<div>CHOOOSE is the trusted climate partner of global enterprises including Air Canada, Alaska Airlines, British Airways, Flexport, Southwest Airlines, and more. CHOOOSE enables these enterprise partners and their customers to understand their carbon footprints, make more carbon-informed decisions, and support diverse offsetting and insetting solutions.&nbsp;</div>
<div>&nbsp;</div>
<div>We are a mission-oriented and ambitious team, and we are scaling our business and climate action in tandem. We care about one another and our partners. Headquartered in Oslo, Norway, CHOOOSE has remote team members around the globe. Now, we are facing an exponential growth curve and need the very best talent to join the next chapters of the CHOOOSE journey.</div>
<div>&nbsp;</div>
<div>As the first Account Manager at CHOOOSE, you&rsquo;ll set the bar for performance and operational excellence within our small but growing Sales organization. This role is for someone seeking to build the playbook through doing. You&rsquo;ll have the opportunity to help shape CHOOOSE&rsquo;s Account Management organization and define the revenue strategy.</div>
</div>
<div class="section page-centered">
<div>
<h3>RESPONSIBILITIES</h3>
<ul>
<li>Become a CHOOOSE expert and continually educate yourself on the climate-related requirements impacting the sectors where we operate.</li>
<li>Credibly guide enterprise companies on how to plan and execute their decarbonization programs.&nbsp;</li>
<li>Sell through a technical advisory process that is genuinely helpful to the customer; work with company leaders from multiple functions within our customers (eg. Sustainability, Customer Experience, and Finance) to lead complex, multi-thread sales cycles.</li>
<li>Own a named account list and develop long-term, multi-product account plans for establishing and expanding business within enterprise accounts. Own key enterprise relationships from first contact to signature.</li>
<li>Proactively identify, lead and contribute to team projects to refine our sales processes with emphasis on maintaining a culture of continuous learning.&nbsp;</li>
<li>Maintain multiple perspectives at once - drive commercial growth while always considering CHOOOSE commitment to enabling long term, trusted climate action.&nbsp;</li>
</ul>
</div>
</div>
<div class="section page-centered">
<div>
<h3>ABOUT YOU</h3>
<ul>
<li>3-5 years demonstrated success in driving technical enterprise sales or business development processes &ndash; you can point to specific enterprise contracts that you closed, and your customers would be eager to hold reference calls on your behalf.</li>
<li>You&rsquo;re ambitious; you expect to be building and leading an enterprise revenue organization soon.</li>
<li>A proven consultative seller. You listen carefully and help customers solve their problems. You&rsquo;re extremely detail-oriented.</li>
<li>Naturally curious; passionate about climate change and understanding where software can help.&nbsp;&nbsp;</li>
<li>High agency. You don&rsquo;t wait for anyone else to solve your own needs, you get things done. You can make your own deck.&nbsp;</li>
<li>You don't have an ego. You're willing to be coached and eager to expand the role.&nbsp;</li>
<li>High endurance and ability to work inconsistent hours to accommodate a customer base operating across multiple geographies.</li>
<li>Open to travel frequently and at times, on short notice.&nbsp;</li>
<li>Located in CET or EST time zones.</li>
<li>Superior verbal and written communication skills in English; Spanish is a plus.</li>
</ul>
</div>
</div>
<div class="section page-centered" data-qa="closing-description">
<div><strong>BENEFITS</strong></div>
<ul>
<li>Competitive salary and comprehensive benefits package including medical, dental, and vision insurance, voluntary 401k contributions, paid parental leave, and a robust PTO package</li>
<li>Option to participate in employee equity program</li>
<li>Flexible work hours and location</li>
<li>Coworking membership</li>
<li>Complete support in remote setup needs</li>
<li>Flexibility around business travel and periodic visits to the Oslo HQ</li>
<li>A fun and supportive team committed to advancing climate solutions and tackling big challenges</li>
</ul>
<div>&nbsp;</div>
<div>We are committed to building a diverse and inclusive team. CHOOOSE is an Equal Opportunity Employer and we do not discriminate against any employee or applicant for employment because of race, religion, gender, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. We welcome applications from all backgrounds and underrepresented groups and communities. CHOOOSE is happy to discuss individual requirements relating to the application process and/or the demands of the role itself with candidates who have disabilities to ensure reasonable adjustments are confirmed in advance.</div>
<div>&nbsp;</div>
<div>We know the right candidate may not check every box in this job description. This is okay, and we want to hear from you. If you think you are a great candidate for this role or another in CHOOOSE, apply anyway and tell us why.</div>
<div>&nbsp;</div>
<div><em>Prerequisite for Employment: CHOOOSE may request to conduct background checks on prospective applicants to verify the information provided in the CV, transcripts, and other documentation. This background check may be carried out by our partner and will not be conducted without the applicant's prior consent. Prospective applicants will receive more information about this.</em></div>
</div>

Embed climate action in everyday life and business with CHOOOSE. Trusted by global enterprises, we empower climate programs and provide practical

Account Manager, Enterprise

<div class="content-wrapper posting-page">
<div class="content">
<div class="section-wrapper page-full-width">
<div class="section page-centered" data-qa="job-description">
<div>CHOOOSE is a climate tech company that provides digital solutions to enable decarbonization programs in hard to abate sectors, including aviation, shipping, and logistics. The company has raised $50M from leading venture capital and strategic investors.&nbsp;</div>
<div>&nbsp;</div>
<div>CHOOOSE is the trusted climate partner of global enterprises including Air Canada, Alaska Airlines, British Airways, Flexport, Southwest Airlines, and more. CHOOOSE enables these enterprise partners and their customers to understand their carbon footprints, make more carbon-informed decisions, and support diverse offsetting and insetting solutions.&nbsp;</div>
<div>&nbsp;</div>
<div>We are a mission-oriented and ambitious team, and we are scaling our business and climate action in tandem. We care about one another and our partners. Headquartered in Oslo, Norway, CHOOOSE has remote team members around the globe. Now, we are facing an exponential growth curve and need the very best talent to join the next chapters of the CHOOOSE journey.</div>
<div>&nbsp;</div>
<div>Product Manager, Compliance Carbon Products will shape how new Compliance carbon products are delivered on the CHOOOSE platform.</div>
<div>&nbsp;</div>
<div>The CHOOOSE platform is tailored for the aviation, shipping and logistics sectors. Organizations in these sectors are experiencing a sudden acceleration of mandated climate action in the form of interconnected compliance requirements and a growing need to procure and manage compliance-oriented carbon products. These organizations are relying on the CHOOOSE platform to flexibly support these evolving needs.&nbsp;</div>
<div>&nbsp;</div>
<div>We&rsquo;re seeking an individual to lead this quickly growing part of the business. This role will partner directly with CHOOOSE&rsquo;s largest customers to shape new compliance-oriented solutions, and bring these solutions to market by operating flexibly between CHOOOSE&rsquo;s Product, Carbon and Commercial teams.&nbsp;</div>
</div>
<div class="section page-centered">
<div>
<h3>RESPONSIBILITIES</h3>
<ul>
<li>Develop and maintain a technical, nuanced understanding of the compliance requirements - and associated compliance carbon product procurement - applicable to CHOOOSE customers in the aviation, shipping and logistics sectors.&nbsp;</li>
<li>Work as the key resource across the CHOOOSE Product, Carbon and Commercial teams to ensure compliance considerations are integrated into existing solutions, and to shape how new Compliance solutions are offered on the CHOOOSE platform.&nbsp;</li>
<li>Function like a 0 to 1 Product Manager, building and executing a long-term roadmap for compliance-oriented solutions. Partner with CHOOOSE leadership to resource accordingly.</li>
<li>Maintain a robust process to capture and transform customer and market feedback into specific solution requirements against the backdrop of a rapidly changing market.&nbsp;</li>
<li>Function as a trusted internal and external advisor, educating enterprise customers on how to model and manage their compliance exposure through existing and future CHOOOSE solutions. As you go, partner with CHOOOSE commercial team to refine the playbook for bringing new compliance solutions to market, and ensure the right foundation is in-place for repeatable sales processes.</li>
</ul>
</div>
</div>
<div class="section page-centered">
<div>
<h3>ABOUT YOU</h3>
<ul class="posting-requirements plain-list">
<ul>
<li>5+ years experience in enterprise software Product Management or technical consulting.&nbsp;</li>
<li>A demonstrable track record of bringing new products or services from inception to revenue in an enterprise context. Specific experience in financial services and/or regulated markets is strongly preferred.</li>
<li>High agency. You&rsquo;re comfortable defining and owning outcomes.&nbsp;</li>
<li>Superior verbal and written communication skills in English; Spanish is a plus.</li>
<li>Technical degree required.&nbsp;</li>
<li>Open to candidates in CET or EST timezone.</li>
</ul>
</ul>
</div>
</div>
<div class="section page-centered" data-qa="closing-description">
<div><strong>BENEFITS</strong></div>
<ul>
<li>Competitive salary and comprehensive benefits package&nbsp;</li>
<li>Option to participate in employee equity program</li>
<li>Flexible work hours&nbsp;</li>
<li>A modern co-working office located in central Oslo, Norway</li>
<li>A fun and supportive team committed to advancing climate solutions and tackling big challenges</li>
</ul>
<div>&nbsp;</div>
<div>We are committed to building a diverse and inclusive team. CHOOOSE is an Equal Opportunity Employer and we do not discriminate against any employee or applicant for employment because of race, religion, gender, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. We welcome applications from all backgrounds and underrepresented groups and communities. CHOOOSE is happy to discuss individual requirements relating to the application process and/or the demands of the role itself with candidates who have disabilities to ensure reasonable adjustments are confirmed in advance.</div>
<div>&nbsp;</div>
<div>We know the right candidate may not check every box in this job description. This is okay, and we want to hear from you. If you think you are a great candidate for this role or another in CHOOOSE, apply anyway and tell us why.</div>
<div>&nbsp;</div>
<div><em>Prerequisite for Employment: CHOOOSE may request to conduct background checks on prospective applicants to verify the information provided in the CV, transcripts, and other documentation. This background check may be carried out by our partner and will not be conducted without the applicant's prior consent. Prospective applicants will receive more information about this.</em></div>
</div>
</div>
</div>
</div>

Product Manager, Compliance Carbon Products

<strong>If you are a Business Developer with a</strong> <strong>firm grasp on renewable energy market dynamics, an EPC background, and</strong> <strong>2+ years in the South African solar industry</strong>, <strong>we want to hear from you!</strong><br><br>Having worked on <strong>solar solutions</strong> for large rooftop, ground mount, and battery storage projects on both a commercial and industrial utility scale, securing offtakers and strategically hunting down new projects is in your bones.<br><br><strong>Only candidates with experience in solar solutions within the C&amp;I sector will be considered. </strong><br><br><strong>Don’t miss out on this opportunity! Apply now! </strong><br><br><em>Interested in finding out more about AltGen and want to receive updates on new industry-relevant job roles? Then follow our </em><a href="https://bit.ly/AltGenLi"><strong><em>LinkedIn page</em></strong></a><em> and subscribe to our </em><a href="http://eepurl.com/hENwn5"><strong><em>mailer</em></strong></a><strong><em>.</em></strong><br><br><strong>RESPONSIBILITIES:</strong><ul><li>Drive business development and lead origination</li><li>Define and implement marketing strategies to increase order volumes and profitability</li><li>Identify additional products or services for client's offering</li><li>Develop relationships with senior executives and business owners</li><li>Collaborate with engineering and finance teams to develop commercially feasible solutions</li><li>Provide technical pre-sales services to prospective clients</li><li>Provide reporting on sales activities and results</li><li>Provide market intelligence, including competitors' activities</li><li>Stay up to date on developments in the renewable energy industry</li></ul>

Business Developer – Renewables – Project Based

<div><b>About KOKO Networks</b></div><div>KOKO Networks is a venture-backed climate-tech company with 1,800+ employees across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth.  Our core lines of business currently include: (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC. </div><div><br></div><div><b style="font-size:10pt;">Your Role</b></div><div>As the Manager, KOKO Care and KOKO Center, you will be responsible for overseeing the overall customer experience at KOKO Networks Rwanda. This multifaceted role includes managing high-quality customer service, developing customer care strategies, addressing customer inquiries and complaints, overseeing the performance and development of the customer care team, and managing the operations of KOKO Centers.</div><br><br><h3>What You Will Do</h3><ul><li><b>Customer Service: </b></li><li>Responsible for overseeing the delivery of high-quality customer service across all touchpoints, ensuring that customers have a positive experience with KOKO Networks.</li><div><br></div><div><b>Strategy:</b></div><li>Develop and implement customer care strategies that align with KOKO Networks' overall business objectives and meet the needs of our customers.</li><div><br></div><div><b>Feedback and Continuous Improvement: </b></div><li>Collect and analyze customer feedback to identify areas for improvement, and work with cross-functional teams to continuously enhance the customer experience.</li><div><br></div><div><b>Team Management: </b></div><li>Responsible for managing the performance and development of the customer care team, ensuring that they have the necessary skills and tools to deliver a world-class customer experience.</li><div><br></div><div><b>Call Center Management: </b></div><li>Responsible for overseeing the operations of the call center, ensuring that calls are handled efficiently and effectively, and that customer inquiries and complaints are resolved promptly.</li><div><br></div><div><b>Cross-functional Collaboration: </b></div><li>Must work closely with cross-functional teams across the organization, including Operations, Marketing, and Sales, to ensure that the customer experience is consistent and aligned with KOKO Networks' overall business objectives.</li><div><br></div><div><b>Sales Excellence:</b></div><li>As part of KOKO Center responsibilities, ensure effective selling of KOKO Cookers, delivering exceptional customer service support, assist with refueling, manage stock levels, and promoting customer engagement.</li><div><br></div><div><b>Data Recording and Reporting:</b></div><li>Accurately record customer interactions using KOKO software. Generate insightful reports for data-driven decision-making.</li></ul><h3>What You Will Bring to KOKO</h3><ul><li>Bachelor's degree from an accredited university, preferably in a business-related area of study.</li><li>4+ years of experience in a similar position.</li><li>Proven success in strong leadership.</li><li>Strong analytical thinking skills.</li><li>Commercial acumen.</li><li>Good planning and organizational skills.</li><li>Proficiency in customer service technology use, including Freshdesk or any other CRM software.</li><li>Ability to work under pressure and with minimum supervision.</li><li>Fluency in both Kinyarwanda and English.</li><li>Previous experience in a customer interactive and sales role, preferably with FMCG.</li><li>Passion for customer service.</li><li>High degree of self-motivation.</li><li>Results orientation and comfort in a performance-driven work environment.</li><li>Good computer skills and experience with system data inputs.</li><li>Strong written and oral communication skills.</li><li>Must present a copy of criminal records upon recruitment.</li></ul><br><div>KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!</div>

"Revolutionizing the way we communicate and connect with our loved ones through immersive virtual experiences."

Manager, KOKO Care and KOKO Center

<div><b>About KOKO Networks</b></div><div>KOKO Networks is a venture-backed climate-tech company with 1,800+ employees across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth.  Our core lines of business currently include: (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC. </div><div><br></div><div><b>Your Role</b></div><div>As the Marketing Manager for KOKO Networks Rwanda, you will be responsible for developing and executing Trade Marketing and Brand Building strategies. You will partner with the Channel team to ensure the execution of Trade Marketing plans. Your role will include developing customer-facing Brand Plans that make the brand more relevant, easy, and distinctive. You will be responsible for KPIs such as sales growth, penetration, and Brand Health metrics, as well as key initiatives in the 12-month national Brand Plan.</div><br><br><h3>What You Will Do</h3><ul><li><br></li><div><b>Strategy &amp; Planning:</b></div><li>Conduct brand audits, establish priorities, develop Customer Jobs to Be Done, and build a 12-month national Brand Marketing Plan for KOKO Fuel.</li><li>Create briefs and business cases for in-year tactical opportunities to drive growth.</li><li>Develop trade marketing strategy and plans across signage, and merchandising.</li><div><br></div><div><b>Execution:</b></div><li>Develop world-class brand activation plans and media plans.</li><li>Develop and project manage execution plans for key marketing initiatives.</li><li>Develop 12-month national Brand Activity plans that include innovation, renovation, and non-innovation-led growth activities partnering with the Head of Commercial and the Channel team. </li><li>Develop annual communication plans.</li><li>Share and align Trade marketing plans with Channel teams.</li><li>Ensure compliance with brand standards (signage, assortment, pricing, merchandising, planograms, promotion) at the point of sale through regular audits.</li><div><br></div><div><b>Coaching and mentoring:</b></div><li>Develop and train junior team members in the Marketing team.</li><div><br></div><div><b>Analytics and Reporting: </b></div><li>Manage the Marketing budget.</li><li>Use data and analytics to measure the effectiveness of marketing campaigns and adjust strategies accordingly. Report on marketing performance to senior leadership to demonstrate ROI and identify areas for improvement.</li></ul><h3>What You Will Bring to KOKO</h3><ul><li>Proven experience and track record at Senior Brand Manager or Marketing Manager level in Brand Building.</li><li>Demonstrated success designing marketing mixes and implementing brand strategies across urban and rural areas.</li><li>5-7+ years of experience in mass market retail and or FMCG</li><li>Fully operational capability in channel marketing, trade category management, trade marketing or customer marketing.</li><li>A University degree in a related field, with postgraduate degrees preferred.</li><li>Fully operational in brand building.</li><li>University degree in a related field, with postgraduate degrees preferred.</li><li>Comfort role modeling behaviors in line with KOKO culture, including leadership, professionalism, customer orientation, safety consciousness, and innovation.</li><li>Ability to work in a self-led manner, in an environment with significant time pressure.</li><li>Unquestionable integrity.</li></ul><br><div>KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!</div>

Marketing Manager

<div><b>About KOKO Networks</b></div><div>KOKO Networks is a venture-backed climate-tech company with 1,800+ employees across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth.  Our core lines of business currently include: (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC. </div><div><br></div><div><b>Your Role</b></div><div>As KOKO’s Channel manager, your role requires you to lead the KOKO Agent Network team, drive the overall growth of this sales channel as per company targets and manage stakeholders both internally and externally to deliver business objectives.</div><br><br><h3>What You Will Do</h3><ul><li><b>Agent Expansion:</b></li><li>Lead the team to Identify and engage potential agents to expand the network and increase the channel's reach.</li><li>Build partnerships with third-party organizations to increase the pool of potential agents.</li><li>Use market research data to identify opportunities for growth and expansion.</li><div><b>Agent Management</b></div><li>Develop and implement processes for tracking agent performance, addressing issues, and ensuring available resources.</li><li>Manage agent contracts, provide training, and create a positive working environment.</li><li>Develop a customer-centric attitude amongst the Agent management team and a deep understanding of agent performance metrics to identify opportunities for improvement.</li><div><b>Agent Coaching:</b></div><li>Develop agent coaching plans, and provide ongoing feedback and support to help agents improve their performance.</li><li>Conduct regular performance reviews and provide training sessions to help the agent management team influence agents to achieve their sales targets.</li><li>Work with the Agent Management team one-on-one to identify areas for improvement and develop action plans to address them.</li><div><b>Strategy and Planning:</b></div><li>Work with the head of the commercial to develop, fine-tune and implement the KOKO Channel's strategy.</li><li>Monitor and evaluate the channel's performance, ensuring it stays on track and achieves its objectives.</li><li>Stay current with industry trends, competition, and other factors impacting the channel's performance.</li><div><b>Execution:</b></div><li>Create action plans to execute channel strategy and tactical plans.</li><li>Coordinate with other departments to execute plans and strategies.</li><li>Manage resources effectively to ensure all activities are efficiently carried out.</li><li>Ensure alignment of activities with the channel's goals and objectives.</li><li><b>Tracking and Optimizing:</b></li><li>Analyze data to identify trends and areas for improvement.</li><li>Then, develop and implement optimization strategies to improve the channel's performance.</li><li>Continuously monitor the channel's performance to ensure that it stays on track.</li><div><b>Stakeholder Management:</b></div><li>Establish and maintain effective relationships with key stakeholders, including customers, partners, and internal teams.</li><li>Communicate sales goals, strategies, and progress to stakeholders regularly to ensure alignment and support.</li><li>Address stakeholder concerns and work to resolve any issues that arise to maintain strong relationships.</li></ul><h3>What You Will Bring</h3><ul><li>Bachelor's degree in any field with an excellent academic background</li><li>8+ years of experience in similar roles (ideally in the FMCG industry with increasing responsibility)</li><li>Proven success of strong leadership</li><li>Strong analytical thinking skills</li><li>Strong frontline sales &amp; account management experience</li><li>A curious individual can make complex decisions using all the available data but is comfortable enough to use their gut feeling and instinct when these are missing.</li><li>Proficient in English and Kinyarwanda</li><li>Hold a valid driver's license and be flexible to travel.</li></ul><br><div>KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!</div>

Channel Manager

<div><b>About KOKO Networks</b></div><div>KOKO Networks is a venture-backed climate-tech company with 1,800+ employees across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth.  Our core lines of business currently include: (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC. </div><div><br></div><div><b>Your Role</b></div><div>The Agent Relationship Manager is responsible for managing the performance of KOKO Agents in their designated zone. This involves driving customer acquisition through collaborative efforts on trade marketing initiatives, as well as developing collaborative business plans to achieve targets related to expanding KOKO's customer base.</div><br><br><h3>What You Will Do</h3><ul><li><b>Agent Performance and Relationship Management:</b></li><li>Oversee the performance and relationship management of KOKO Agents in your zone, including monitoring KPIs and providing coaching to improve performance.</li><div><br></div><div><b>Team Management:</b></div><li>Lead and manage a team of agent relationship representatives, setting clear expectations and goals, and providing ongoing coaching and feedback to ensure their success.</li><div><br></div><div><b>Customer Acquisition:</b></div><li>Drive customer acquisition through collaborative business planning and Trade Marketing Initiatives, work collaboratively with Agents  to increase awareness and interest in KOKO's products and services.</li><div><br></div><div><b>Target Delivery:</b></div><li>Set monthly priorities and execute on activity plans to ensure delivery of targets related to growing KOKO's customer base.</li><div><br></div><div><b>Sales Process Execution:</b></div><li>Ensure effective execution of all Agent Network Sales processes through the sales cycle to enable a positive Agent and customer experience.</li><div><br></div><div><b>Collaboration:</b></div><li>Engage collaboratively with in-house Agent and customer support teams as well as marketing to align and coordinate customer acquisition growth strategies.</li><div><br></div><div><b>Market Intelligence:</b></div><li>Gather market intelligence and customer feedback to share back to commercial leadership, providing insights to inform strategic decision-making.</li></ul><h3>What You Will Bring to KOKO</h3><ul><li>Bachelor's degree from an accredited university, preferably in a business related area of study</li><li>5+ years experience in a similar position</li><li>Commercial acumen</li><li>Good planning and organizational skills</li><li>Ability to work under pressure and with minimum supervision</li><li>Comfort role modeling behaviors in line with KOKO culture, including leadership, professionalism, customer orientation, safety consciousness, and innovation</li><li>Unquestionable Integrity</li><li>Proficient in English and Kinyarwanda</li></ul><br><div>KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!</div>

Agent Relationship Manager

<div><b>About KOKO Networks</b></div><div>KOKO Networks is a venture-backed climate-tech company with 1,800+ employees across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth.  Our core lines of business currently include: (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC. </div><div><br></div><div><b>Your Role: </b></div><div>As the Customer Care Team Leader at KOKO Networks Rwanda, you will be an integral part of our customer-centered approach, Your role involves overseeing and guiding a team of KOKO Center Representatives, supporting their sales efforts, and managing the day-to-day operations of the call center, assisting in the development of customer care strategies.</div><div><br></div><br><br><h3>What You Will Do</h3><ul><li><b>Customer Service: </b></li><li>Responsible for overseeing the delivery of high-quality customer service across all touchpoints, ensuring that customers have a positive experience with KOKO Networks.</li><div><b>Team Management: </b></div><li>Responsible for managing the performance and development of the customer care team, ensuring that they have the necessary skills and tools to deliver a world-class customer experience.</li><div><b>Cross-functional Collaboration: </b></div><li>Must work closely with cross-functional teams across the organization, including Operations, Marketing, and Sales, to ensure that the customer experience is consistent and aligned with KOKO Networks' overall business objectives.</li><div><b>Sales Excellence:</b></div><li>Provide guidance and training to KOKO Center Representatives to effectively showcase the benefits of KOKO Cookers and drive sales.</li><li>Monitor sales performance and provide feedback to team members to help them achieve their sales targets.</li><div><b>Customer Service Support:</b></div><li>Responsible for overseeing the delivery of high-quality customer service across touchpoints. Ensure that customer queries are recorded accurately in the KOKO Software for prompt resolution and efficient customer service.</li><div><b>Data Recording and Reporting:</b></div><li>Generate insightful reports to inform decision-making and identify areas for improvement.</li></ul><h3>What You Will Bring</h3><ul><li>Bachelor's degree from an accredited university, preferably in a business-related area of study</li><li>8+ years experience in a similar position </li><li>Proven success of strong leadership</li><li>Strong analytical thinking skills</li><li>Commercial acumen</li><li>Good planning and organizational skills</li><li>Customer service technology use: Fresh desk or any other CRM software</li><li>Ability to work under pressure and with minimum supervision</li><li>Comfort role modeling behaviors in line with KOKO culture, including leadership, professionalism, customer orientation, safety consciousness, and innovation</li><li>Unquestionable Integrity</li></ul><br><div>KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!</div>

Customer Team Leader

<div><b>About KOKO Networks</b></div><div>KOKO Networks is a venture-backed climate-tech company with 1,800+ employees across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth.  Our core lines of business currently include: (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC. </div><div><br></div><div><b>Your Role: </b></div><div>The Commercial Operations Manager at KOKO Networks Rwanda is responsible for providing data support to the Head of commercial and the Channel manager, leading planning and coordination for customer and agent teams, and working with department heads to set sales goals, build quarterly plans, and forecast business unit performance. The role also includes managing the administration of the commercial team's needs, creating presentations for senior management, and developing daily, weekly, and monthly reports. </div><br><br><h3>What You Will Do</h3><ul><li><b>Sales Planning and Coordination:</b></li><li>Lead planning and coordination for customer and agent teams in Rwanda. Work with the Head of Commercial and department heads to set sales goals, build quarterly plans, and forecast business unit performance in Rwanda.</li><div><b>Data Analysis and Reporting:</b></div><li>Provide data support to the Sales Manager in Rwanda. Develop daily, weekly, and monthly reports for management and communications purposes in Rwanda.</li><div><b>Trading Terms Analysis:</b></div><li>Conduct trading terms analysis to support the Agent Network team in Rwanda.</li><div><b>Commissions Calculation:</b></div><li>Calculate commissions for KOKO’s agents and salesforce in Rwanda.</li><div><b>Variable REM Analysis:</b></div><li>-Conduct variable rem analysis to support the Customer Sales team in Rwanda.</li><div><b>Presentation Development:</b></div><li>Create presentations for senior management, planning sessions, and team trainings in Rwanda.</li><div><b>Reference Documents and Data Management:</b></div><li> Maintain key reference documents, spreadsheets, and shared drives for the commercial team in Rwanda. Manage the administration of commercial team needs, including hiring, onboarding, and HR documentation for employees as well as data management for customers and agents in Rwanda.</li></ul><h3>What You Will Bring</h3><ul><li>5+ years of work experience in a similar role</li><li>Bachelor’s Degree in a business-related field</li><li>Expert computer skills, with Google Suite and CRM experience preferred</li><li>Excellent verbal and written communication skills</li><li>Strong attention to detail</li><li>Team-first attitude with a high level of dedication</li><li>Able to multitask, prioritize, and manage time efficiently</li><li>Able to work accurately under stress and pressure to meet competing deadlines</li></ul><br><div>KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!</div>

Commercial Operations Manager

<div><b>About KOKO Networks</b></div><div>KOKO Networks is a venture-backed climate-tech company with 1,800+ employees across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth.  Our core lines of business currently include: (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC. </div><div><br></div><div><b>Your Role: </b></div><div>As an Analyst, Incentives and Commissions at KOKO Networks, you will play a pivotal role in designing, implementing, and managing performance-based incentive programs for the commercial team and key stakeholders, including KOKO Agents. Your analytical skills and attention to detail will be crucial in ensuring accurate and transparent incentive calculations, fostering motivation, and driving the achievement of strategic business goals.</div><br><br><h3>What You Will Do</h3><ul><li><b>Incentive Program Design:</b></li><li>Collaborate with the commercial operations leadership to design and develop incentive program aligned with business objectives and sales strategies.</li><li>Propose creative and effective incentive structures to drive desired behaviors and outcomes.</li><div><b>Calculation and Reporting:</b></div><li>Develop and maintain robust systems for calculating incentives and commissions accurately.</li><li>Generate regular reports to provide insights into the effectiveness of incentive programs and their</li><li>impact on performance.</li><div><b>Data Analysis and Reporting:</b></div><li>Utilize data analysis tools to assess the impact of incentives on sales performance and identify areas for improvement.</li><li>Provide data-driven insights to support decision-making on incentive program adjustments.</li><div><b>Stakeholder Collaboration:</b></div><li>Collaborate with finance and HR departments to ensure seamless integration of incentive program with payroll and compensation processes.</li><li>Agent Incentives Management:</li><li>Calculate and manage incentives for KOKO Agents, ensuring timely and accurate disbursement of rewards.</li><li>Develop clear and transparent communication channels to educate agents on incentive structures and eligibility criteria.</li><div><b>Compliance and Governance:</b></div><li>Ensure that incentive programs adhere to legal and regulatory compliance standards.</li><li>Establish and maintain documentation of incentive program policies and guidelines.</li><div><b>Continuous Improvement:</b></div><li>Monitor the effectiveness of existing incentive programs and propose enhancements or modifications as needed.</li></ul><h3>What You Will Bring</h3><ul><li>2+ years of work experience in a similar role</li><li>Bachelor’s Degree in a business-related field</li><li>Expert computer skills, with Google Suite and CRM experience preferred</li><li>Excellent verbal and written communication skills</li><li>Strong attention to detail</li><li>Team-first attitude with a high level of dedication</li><li>Able to multitask, prioritize, and manage time efficiently</li><li>Able to work accurately under stress and pressure to meet competing deadlines</li></ul><br><div>KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!</div>

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