<div><b>Skip</b> is looking for a highly skilled manager of leading an experienced, diverse team of scooter repair technicians, quality control, inventory, and facility specialists.</div><div><br></div><div>Skip's mission is to energize cities by making mobility accessible to everyone. We believe this requires designing every aspect of a micro-mobility network from the ground up. This includes custom vehicle hardware, the software-defined fleet management system, and ground operations for safety and recharging. Our success will make it easier for everyone to work, play, and connect in their communities.</div><br><br><h3>What you’ll be expected to do:</h3><ul><li>Maintain and sustain a respected working environment that is best-in-class, rewarding, and fun</li><li>Work a flexible schedule, including early mornings, late evenings, and occasional weekends</li><li>Report directly to the Maintenance &amp; Repair Operations (MRO) Manager</li><li>Be the leader of our repair operations team</li><li>Optimize processes to increase daily repair output and warehouse efficiencies </li><li>Manage 7 Team Leads, Inventory and Facility Managers as well as up to 20 technicians</li><li>Track and analyze repair data to understand warehouse efficiency performance</li><li>Collaborate with software and hardware engineering teams to resolve problems</li><li>Plan throughput of the repair operation to ensure there are enough scooters to meet the daily demand </li><li>Track key operational metrics and report them to the MRO Manager</li><li>Help hire, train, and lead the the DC Operations Repair Team</li><li>Report daily to management on status of repairs</li><li>Work with Inventory Manager to ensure parts and equipment needs are met on the floor</li><li>Order tools and supplies through the Facilities Manager</li><li>Be proactive in raising awareness of potential safety issues</li></ul><h3>Qualifications:</h3><ul><li>3-5 years experience leading teams in warehouse operations, retail management, and manufacturing  etc.</li><li>Verifiable leadership in a service operations department</li><li>Strong desire to be a business leader, and prove yourself in a chaotic startup environment</li><li>Obsession with 'the follow-through' -- being relentless about getting things done right the first time</li><li>Unquestioned work ethic</li><li>Passion in what we're doing to rapidly advance the future of mobility</li><li>Experience working on cars, bikes, or motorcycles (preferred)</li><li>Understanding of mechanical design and software tools</li><li>Strong communicator both oral and online</li><li>Good motivator to accomplish repair goals</li><li>Self-starter; a demonstrated ability to work independently and be proactive to anticipate needs.</li><li>Proficient with using spreadsheets (Google Sheets, Excel, Airtable), time management software, and analytics platforms</li><li>Highly skilled at prioritizing &amp; multi-tasking with minimal instruction</li><li>Excellent writing ability</li><li>Must be personable, flexible and mature with strong time management skills</li><li>Startup experience strongly preferred but not required</li></ul><h3>What we're offering:</h3><ul><li>A generous benefits package - including health, dental, and vision insurance</li><li>An opportunity to work for an early stage startup in an industry that is at an inflection point</li><li>The satisfaction of delivering an amazing experience for millions of people, from complete strangers to your friends and family.</li><li>A culture built around putting the customer first, prioritizing dependability, safety, and transparency.</li><li>The opportunity to learn about and solve difficult technical challenges, such as fleet management for hundreds of thousands of light electric vehicles.</li><li>Personal, professional, and leadership growth at a fast-growing startup at its inflection point.</li><li>A cross-functional work environment that includes experts in diverse fields like government policy, hardware engineering, mobile and cloud software, supply chain logistics, and trust and safety.</li></ul><br>

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