Whitney

  • Hearing Instrument Dispenser & Audiology Liaison
  • Nashville, TN, USA
  • Mar 19, 2021
Full time role Advocacy Business Development Communications Executive Assistant Fundraising Marketing Sales Sustainability Technician

Personal Summary

Experienced professional possessing the necessary skillset to accomplish customer outreach, team and product management, and administrative duties.  In addition, I am successful in and enjoy the tasks and demands associated with providing a superior client experience. I hope to find a position where my  passion for social change, strong attention to detail, and direct customer and and business experience can best be utilized.

Work Experience

Hearing Instrument Dispenser & Audiology Liaison
Sep 2018 - Ann & Robert H Lurie Children's Hospital of Chicago
  • Active manager and content creator for the official Lurie Children's Hospital - Department of Rehabilitation Instagram account team highlighting and educating the public and our followers around the 6 disciplines that make up the rehabilitation department 
  • Coordinates and maintains relationships between Lurie Children’s and our partner companies as main point of contact for all things involving new equipment trainings, software updates, event scheduling and coordination, contract financials, and catering 
  • Lead a team in the opening of a new audiology clinic 15% under budget and 3 weeks ahead of projected project completion date coordinating all communication between hospital and equipment vendor teams
  • Communicates with audiology staff members, families, and patients regarding insurance navigation, equipment maintenance, equipment troubleshooting, hospital billing, and new product releases 
  • Maintains clinical equipment across 7 locations and oversees 10 audiology clinical assistants across 7 outpatient sites including scheduling, inventory, and equipment calibration
  • Dispenses hearing aids, earmolds, FM communication systems and all other related equipment
  • Manages clinic walk-in hours troubleshooting equipment, adjusting programming, and counseling the parents of our patients age birth to 26
Cochlear Implant Clinical Assistant
Jul 2015 - Sep 2018 Ann & Robert H Lurie Children's Hospital of Chicago
  • Managed clinic walk- in hours seeing a wide variety of cochlear implant patients age birth - 26 
  • Counseled cochlear implantation candidate families regarding device and company selection and addressed all candidate questions and concerns
  • Assisted audiologists in sound booth two-testing patients in Behavioral Observation Audiometry, Video Reinforcement Audiometry, and Conditioned Play Audiometry 
  • Administered daily listening checks using audiometer to check all transducers and tympanometry equipment for 5 clinic sound booths 
Alumni Marketing and Events Assistant
Sep 2011 - May 2015 Northern Illinois University
  • Assisted in planning alumni events including creating seating charts, caterer and menu coordination, hotel room block reservations, event set-up and decoration, guest attendant organization, and guest check-in 
  • Orchestrated alumni travel trips generating and running alumni database reports, cold-calling alumni members to enroll in travel packages, creating travel brochures/packets, documenting all travel related paperwork, and forming aesthetically pleasing informational travel packages sent to alumni ahead of planned travel 
  • Maintained and updated alumni database and generated alumni mailings off newly enrolled members monthly 
  • Generated reports from alumni database for alumni mailings regarding events, travel, sports, etc.
  • Ran and pulled queries from alumni database to determine alumni eligible for events, travel, sports, etc. 
  • Contacted NIU alumni members to discuss enrolling in a membership plan, maintaining current membership plan, and upgrading to a higher level of membership plan
  • Engaged with alumni in person at events, over the phone, and through email regarding upcoming events, future travel, and upcoming sport packages, and fielding any and all questions
Teacher's Aide
Jul 2009 - Jan 2010 CCHAT
  • Assisted teachers as a teacher aide in a classroom of 20 Deaf and hard of hearing children 
  • Developed strategies and lesson plans specific to children who have cochlear implants and/or hearing aids during therapy and classroom sessions
  • Collaborated with teachers during classroom lessons and administered new daily learning activities

Education

Communication Disorders
Aug 2011 - May 2015 Northern Illinois University

Software Languages & Skills

Excel

Experience Level

3-6 years

Sectors of expertise

Education, Advocacy or Policy, Entrepreneurship, Philanthropy, Community & Movement Building

Sectors of Interest

Buildings & Cities, Ecosystems & Biodiversity, Research & Education, Energy, Food & Agriculture, Land Use, Advocacy or Policy, Transportation, Atmosphere, Carbon Accounting & Offsetting, Carbon Removal Engineering, Climate Adaptation, Consumer Goods, Climate Finance, Materials & Manufacturing, Communication & Media, Pollution & Waste Reduction, Climate Venture Capital, Technology, Entrepreneurship, Philanthropy, Climate Science, Science (Other), Community & Movement Building

Are you currently working in climate?

No

Are you interested in being involved in a Climatebase mentorship program? If so, how would you like to participate? (As a mentor VS as a mentee)

No, I am not interested

Where are you in your climate journey?

I am looking for a climate job

I am here to:

Get a job

Do you want your public profile to be hidden?

No

LinkedIn URL:

www.linkedin.com/in/whitney-bergsohn-26774584

Would you like to have the opportunity to be featured in Climatebase's weekly newsletters?

No