I have years of experience in operations, administration support, and service. My goal is to combine my passion and professional skillsets and take them to a new level. I pride myself on my top-notch organization skills, ability to find and create efficiencies, and contagious enthusiasm for people and life!
In my current role, I manage every aspect of the company, handling staff schedules, PTO requests, training, onboarding, hiring, offboarding, employee documentation, reports, inventory, creating procedures, recruiting, etc. I also am the point of contact for product orders, inventory, pricing, sales, and more. Additionally, I am asked to attend meetings, tradeshows, and presentations throughout New England Region. I will meet with clients, city officials, clubs, schools, etc. to help educate, sell and serve local municipalities. I handle all marketing aspects, email campaigns, email alerts, notifications, website maintenance, all social media (Instagram/FB: @mrfoxcomposting), new project development, customer service, commercial sales, and more.
Some of the specific areas in which I excel include:
I believe my positive attitude, ability to multitask, thirst for learning, interpersonal communication, and work ethic are all skills that I would bring to my future role.
Focused on scheduling and planning staff coverage for all representatives within SNHU student experience teams.
Provides real-time updates, reporting, and analysis to the business leadership. Responsible for identifying scheduling and staffing efficiencies for all student-facing teams (1,000+ employees).
• Leader in charge of introducing a new cloud-based scheduling system 'WebStation' to 1,000 employees and 60+
senior business leaders to better track schedule adherence, staffing gaps, and real-time monitoring capabilities.
Trained and implemented 'WebStation' to 75% of the business.
• Took initiative to develop departmental hiring and training programs. Created and instituted training program in phases, the new hire's ramp-up period shrunk from 1 month to 2 weeks.
A part of the outside recruitment team. In charge of travel, event supplies, transportation, accommodation, and event
calendar for New England territory.
• Consistently exceeded quota by 200% (quota was 40) for new student inquiries. Utilizing a strong communication
plan with increased follow-up strategies to better engage and retain new students.
Top Group Salesperson for 1 year and 2 months, breaking the record of obtaining most new Group Coordinators in a
single month (22).
Hired to improve and modernize the company. In the first 4 months managed and completed the following; website redesign, implementation of new route management software, planned and scheduled filming of two marketing videos, updated product ordering system, modernized PO system with suppliers, hire and train new employees, instituted customer terms and conditions, created numerous policies, reports, and employee procedures, increase commercial sales, host trade show booths, developed ‘event package’, manage all social media outlets, and more.