Delivery Manager - Tech Delivery

Location: Flexible

The OVO Group’s purpose is to drive progress towards net zero carbon living. To reach Plan Zero, we need everyone to come together - not just as customers buying energy, but as members with a common goal. As part of this ambitious plan, our goal is to become the ‘Leading Employer in the UK’ by 2030. If you think you could be the talent we’re looking for, then come and join the adventure!

We launched in 2009 with a mission to change energy for the better. Since then, we’ve welcomed over a million members, planted a million trees, and set our sights on helping save the planet.

As a Group, we’re working to become a net zero carbon business by 2030, while helping our OVO Energy members halve their carbon footprints at the same time. 

Green energy and technology are great tools to fight the climate crisis with. But it’s people power that will rewrite history.  

So we’re building a zero carbon team inside and out. Of people who share our values, feel inspired by our mission, and want to make change happen. When you work for OVO, it’s not just a job. It’s the work of a lifetime. And we want the sharpest minds to help. 

Up for the challenge? 

Where in the world of OVO will I be working?

You will be working within our OVO Technology Delivery team. Our OVO Tech Delivery team provides delivery support across a range of product teams, projects and programmes that enable all of OVO group companies to deliver on their mission. Delivery Manager roles at OVO are responsible for working with a broad range of people that include exceptionally talented Product Managers, Software Engineers, Designers, Researchers, Data Scientists and Marketers to build products that our users love.

What will I be doing:

Managing the day to day delivery of teams across OVO Tech. Helping to ensure fast and efficient delivery of our new initiatives and capabilities.

The skills we are looking for are:

Agile and Lean practices

Know about and can lead on a range of Agile and Lean tools and techniques, with an ability to coach within and outside of your team. You can establish a feedback loop for teams; you can take responsibility for the translation and measurement of value (what you put in and what you will get out).

Commercial management

Can support effective budget management within the constraints of the project. You know how to monitor projected budgets against expenditure.

Communication skills

Know how to communicate effectively across organisational, technical and political boundaries, understanding the context. You can advocate and communicate what a team does to create trust and authenticity. You know how to successfully react and respond to challenge.

Life-cycle perspective

Understand the different phases of delivery and can contribute to, plan or run these. Can maintain a product or process through the delivery phases, into live and then into retirement. You know how to lead a team through the different phases of the delivery product life cycle. You understand incident management and service support so that products are built effectively.

Maintaining delivery momentum

Can solve issues and unblock problems. You know how to drive team and set the pace, ensuring teams are working towards delivery commitments. You can engage in elements of risk management such as effectively managing and tracking the mitigation of risks. You can manage various dependencies across teams and departments. 

Making the process work

Focus on the outcome, not frameworks. You can challenge and improve disproportionate organisational processes where it impacts the pace of the team. You can identify what works best for the team and when to utilise certain processes. 

Planning 

You can take a consistent and ongoing approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and roadmapping. You know how to communicate plans, planning assumptions and progress to a range of stakeholders. You can maintain the cadence of delivery and manage the relationships between different people within and across teams.

Team dynamics and collaboration 

You know how to build successful delivery teams. You understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive feedback, facilitating the feedback loop. 

You can ensure the health of a team and facilitate conflict resolution, accelerating team performance. You can ensure that the team works in a transparent way and that the work is understood externally. 

You’ll love working with us if you…

• Being able to draw together the delivery of multiple, complex and interdependent, streams of work from a range of stakeholders 
• Are passionate about working in a dynamic environment and responding to change
• Love sharing your skills and experiences with colleagues
• Have high emotional intelligence and ability to empathise and work through differing opinions 
• Know your strengths, yet recognise there’s always more to learn from others
• Build bridges with people across the organisation
• Humbly embrace servant leadership 

Is this the job for me?

You will have good experience and awareness of agile techniques and optimising delivery processes. You will have experience putting these skills to work to enable smooth flow of work through an enterprise technology team with a focus on ensuring delivery of  desired outcomes. You will be able to converse with stakeholders and teams to shape their requirements and the delivery approach. You do not need to be an expert in enterprise technology but you should have a good awareness of the technologies, capabilities and skills required for a team to be successful in this space.

From us you’ll get*

• An annual discretionary bonus
• 4% of your salary to spend on flexible lifestyle benefits
• 5% matched employer contribution to your pension
• 25 days holiday + 1 for your birthday
• Flexible working hours
• And many more... 

(*) Please note that certain benefits kick-in once you have passed probation which can be up to 6 months after your start date.

We want the best people

At OVO, we empower our people to have choice around where and when they work - flexible working arrangements can be discussed for all of our roles. Please speak to the Talent Acquisition team for more info.

We’re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. If you're excited about joining us and think you have much of what we're looking for, even if you're not 100% sure… we'd love to hear from you.

Learn more about working in the OVO family of companies on our careers page and Glassdoor. We’re also delighted to have received a Top Employers certificate in 2018, 2019 and 2020!