Key Account Manager - Berlin (m/f/x)

about 6 hours ago
Full time role
Hybrid · Berlin, BE, DE... more

UP42 was founded in 2019 with a clear purpose: to provide quick and easy access to geospatial data and analytics. The developer-first platform grants access to the world’s leading providers of optical, radar, elevation, and aerial data, all in one place, and offers flexible APIs and a Python SDK to help build and scale solutions. Users can search the catalog for existing imagery, or task a satellite to capture a desired area. Whatever the use case, UP42 is the one-stop-shop for all geospatial data needs.

We are looking for a Key Account Manager - Berlin (m/f/x) to join the UP42 team and take on the responsibility of nurturing long-term relationships with our most strategic clients, ensuring they maximize the value of our platform. 

Here is a summary of what you could contribute to:  

  • You will develop and maintain strong, trusted relationships with key clients, serving as their main point of contact to understand their business needs and goals.

  • By collaborating with sales and product teams to align customer needs with UP42's offerings, you will proactively identify opportunities for account expansion and revenue growth through upselling and cross-selling. 

  • You will lead strategic account planning processes for key clients, including setting account goals, developing growth plans, and managing action plans to achieve client satisfaction and drive business growth.

  • As a product expert for clients, you will offer guidance on how to effectively utilize UP42’s geospatial platform to achieve their business objectives.

  • You will work closely with internal teams, including Product, Marketing, and Customer Success, to ensure seamless project delivery and support for clients.

  • You will keep up with industry trends and market developments, providing insights to clients and internal stakeholders regarding opportunities and challenges in the geospatial data space.

  • You will track and report on key performance indicators (KPIs) for assigned accounts, providing regular status updates and business reviews to clients and UP42 leadership.

Here is a good summary of what we are looking for:

  • You bring in extensive expertise in building and managing strategic client relationships in the earth observation industry, along with a strong understanding of the unique challenges and opportunities.

  • You have a deep understanding of geospatial data and applications, as well as experience working with SaaS platforms.

  • You possess strong communication, negotiation, and presentation skills.

  • You are skilled at collaborating with diverse teams across different functions to provide effective solutions for clients.

  • You possess an analytical mindset, enabling you to interpret data and extract actionable insights for clients.

  • You are open to traveling as needed to meet with key clients and participate in industry events. 

  • And last but not least: You’re fully business-fluent in English.

Let us tell you why UP42 is a good choice: 

  • Let’s disrupt the industry: You get the chance to shape the state of the art geospatial processing platform and create a completely new planetary perspective.

  • Let’s stay flexible: We practice a hybrid working model - you can choose when to work from the comfort of your home or join your colleagues in our modern office in the heart of Kreuzberg, or even from a global place of your choice up to 90 days per year.

  • Let’s win as a team: We’re an inspiring international team working in a fun and productive environment.

  • Let’s be fair: We offer a competitive salary package and other perks such as wellbeing initiatives, sponsored fitness subscriptions, free Coursera access from the first day on as well as an additional educational budget for your personal development and public transportation discount - just to name a few.

  • Let’s enjoy the good side of life: Gather in regular team events as well as our global company parties twice a year.

  • Let’s think outside of the box: There are challenges and enough space for creativity and taking ownership.

Does this sound like a good next step into your geospatial career? If so, we look forward to receiving your application in English.

Our culture is one of belonging, where everyone feels welcome and where differences are celebrated. We seek to recruit the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background and/or belief—and strongly encourage people from underrepresented groups to apply. We also value more than the skills and experiences outlined in this job description. Even if you think you only fill 60% of the requirements for this role - we would still like to consider your application.