Hauling/Plant Manager

Summary

We are looking for a Hauling/Plant Manager to join our team. As a manager, you will ensure the highest standard of environmental safety and motor carrier operations conducted within, as well as understanding federal, state, local and tribal motor carrier regulations as operational excellence by effectively managing the day-to-day operations of the recycling facility and managing the costs efficiently within the site. This position requires detail-oriented person able to maintain focus in a high-tempo. fast-paced environment. The manager must maintain the cleanliness of the facility and perform other job-related duties as assigned.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Ensures smooth operation of site, including but not limited to production, sorting, loading, unloading, inventory and labor. Along with customer service requests, scheduling, routing, etc.
• Ability to create and update excel spreadsheets.
• Address Miscellaneous tasks as requested or designated by other leaders. 
• Minimizes handling and operational costs.
• Manage all office staff to ensure balance of duties, completion of tasks and related items.
• Acts as a liaison where necessary, for community relationships.
• Complies with OSHA and EPA regulations and ensures adherence to safe work practices to encourage safe and efficient operations.
• Assists in creating a positive team-oriented environment through employee development and motivation.
• Ensures the cleanliness and maintenance of the equipment and fleet through inspections and preventative maintenance programs with supervisors, employees, and maintenance-shop.
• Oversee personnel needs of the site include time and attendance, selecting, coaching, and training employees and evaluating employees' performance. Provides input into termination, compensation, and promotion decisions to General Manager.
• Conducts and/or attends and contributes to periodic safety meetings.
• Assist with production as needed. Ability and skills in use of forklift skid steer, bucket front end loader and yard truck a plus.
• Knowledge of, or willing to learn baler and conveyor systems.
• Monitor the operational status of trucks.
• Review and analyze route performance after completing routes.
• Proactively troubleshoot and resolve potential delivery and pick-up problems.
• Prevent service disruptions by addressing issues before they escalate
• Coordinate driver movements in the field based on received calls and customer service needs.
• Optimize efficiency throughout the day by aligning driver schedules with service requirements.
• Initiate outbound calls to customers while drivers are on site to resolve pick-up and other issues.
• Handle incoming calls and emails from field personnel , customers, and sales departments.
• Manage requests for pick-up or delivery, ensuring timely service response.
• Assign routes to drivers daily and for the upcoming day.
• Dispatch and field incoming calls and emails from customers and sales departments; manage requests for pick-up or delivery while ensuring adequate service response.
• Dispatch coordinates driver movement in the field with customer service requests with the goal of optimizing service efficiency throughout the day.
• Initiate outbound calls to customers while drivers are on-site/location, resolve pick-up and other issues.
• Dispatch troubleshoot and resolve potential delivery and pick-up problems before they result in service issues. Relay any service  issues to management.
• Dispatch records and documents information from drivers and distribute to the appropriate departments.
• All dispatchers must be able to effectively communicate and transition the dispatch responsibilities to the next dispatch shift.
• The dispatch position has 3-7 direct driver reports, the team is responsible for multiple reports/information including, but not limited to: Route Audit Reporting, Daily Load Counts, Daily Truck Status, Customer Call Information, Weekly Collections information, ETC.
• Review and analyze route performance after completing routes.

Performance Based Bonuses paid Quarterly

Requirements

Supervisory Responsibilities

The highest level of supervisory skills required in this job are the tasks associated with leading and coaching employees. This includes:

• Direct/Indirect supervision of full-time employees including Leads, Drivers, Equipment Operators,
• Maintenance Mechanics, Sorters and Operational Support.

Qualifications

The Requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

• Education: Bachelor's Degree (accredited) in Business Administration, or similar area of study or in lieu of degree. 3-5 years minimum experience in the administrative field directly supporting executive level (Preferred)
• Experience: 7 years of previous work experience (in addition to education requirement) with at least 4 years being in a leadership role. (Preferred)
• 3-5 years in Operations setting supervising others. (Preferred)
• Excellent management and leadership skills.
• Excellent organizational skills.
• Solid communication, problem solving and written communication skills. 
• Proven project management skills, including strong interpersonal, stakeholder management and collaboration skills to support working within cross-functional teams.
• Excellent Microsoft Office Knowledge
• Ability to work onsite 5 days per week.

Typical Physical Demands:

• General knowledge of how to operate office equipment, trucks and other equipment used as needed.
• General knowledge of how to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or management.
• General knowledge of how to use a computer and related devices, such as keyboard and mouse or other related equipment, throughout the workday while seated at a desk or workstation.
• Ability to climb ladders, bend, stoop, or stand for long periods of time. In addition, individuals must be able to reach above shoulders and lift a minimum of 50 pounds.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function of the job.

Normal setting for this job is: Combination of office setting (20%) and operations floor (80%)

Benefit:

Each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Vol Life Insurance and STD. As well as a viable 401K Savings Plan with Company match and company sponsored Life and ADD Insurance. Our employees also receive Paid Vacation, Holidays, and Personal Days.