Data Administrator

About us

Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.

Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 85 countries around the world supported by our offices in London, Dubai, Singapore, Romania and Chicago. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.

Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.

As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on our website and this article in Forbes.

Other recent accolades saw Winnow awarded a winner of Impact 50's most impactful companies to work for. You can read more about it here. Similarly, Winnow has been included in the Top 30 Best Small and Medium companies to work for in 2023 by undelucram.ro.

We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:

Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.

Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.

People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.

Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.

Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.

People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.

This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.

About the team

The Shared Services team is a vital part of our Global Operations function, ensuring the seamless implementation and ongoing performance of key systems and processes. By standardising and streamlining administrative workflows, the team acts as Winnow’s internal administrative backbone, supporting global operations efficiently.

As our clients experience the value of measuring their food waste, they often choose to expand their partnership with Winnow by rolling out our solution to additional sites across their portfolio. The Shared Services team plays a critical role in ensuring these expansions are seamless and successful.

We provide essential basic backend support by updating and configuring systems, supplying key data to help Customer Success teams respond to client needs, and collaborating with Customer Support to resolve any issues that may arise. Our work ensures a smooth rollout, helping clients maximize the impact of Winnow across their operations.

Our Customer Success and more recently our Business Development and Marketing teams rely on Shared Services to handle essential administrative tasks, allowing them to focus on driving growth and delivering value to clients. As the company evolves, the Shared Services team continues to expand its scope, contributing to Winnow’s growth and operational excellence.

The role

As part of the Shared Services team, you’ll quickly learn to use Winnow’s tools to support the clients in setting up and maintaining their systems operational, their menu’s, and even configuring reports. Ensuring systems are correctly configured and running smoothly is essential to helping clients achieve their food waste reduction goals.

This role is ideal for someone who loves problem-solving, has excellent communication skills, and an eagle eye for detail. You’ll play a key role in administrative operational tasks, ensuring high-quality, timely execution that supports successful pilots and helps clients such as Marriott, Hilton, Accor or IKEA scale our technology nationally and internationally.

Key responsibilities

• Acting as a bridge between clients and the Customer Success Team to ensure smooth operations.
• Running bespoke reports requested by clients in Excel, Google Sheets, Slides presentations.
• Uploading and updating relevant menus for new and existing customers, so that the system is able to accurately identify what has been thrown in the bin
• Analyzing and manipulating Food Waste, Savings data in Excel, Google Sheets, and Winnow’s BI platform.
• Escalating and investigating common issues with the Customer Support team related to menus, data discrepancies etc.
• Ensuring systems and reports are correctly configured in the Winnow database.
• Providing administrative support for large-scale deployments.
• Supporting ad-hoc projects as needed.

You’ll work alongside subject matter experts in a collaborative environment, receiving guidance and encouragement to grow professionally and reach your potential.

About you

You thrive on problem-solving, have strong communication skills, and are highly detail-oriented. Prior experience with Excel and data manipulation is preferred but not required. No software experience is required.

At Winnow, we value diverse perspectives and backgrounds. What unites us is our passion for tackling food waste—something we’ll expect you to share. You’ll be supporting our global customers and teams, so you should enjoy building lasting, cross-cultural relationships.

Requirements

• Ability to work accurately and efficiently while maintaining high-quality standards.

• Proficiency in Excel, Google Sheets, and basic data manipulation; knowledge of BI tools is a plus.
• Strong communication skills and a collaborative mindset, with the ability to work independently and as part of a team.
• Excellent written and verbal English skills for clear communication with internal teams and clients.
• Comfort working in a fast-paced, dynamic environment with evolving priorities.
• Open to feedback, adaptable, and able to manage repetitive tasks with a positive attitude.
• Previous experience in an operational or administrative role is a plus but not required.

Benefits

• Competitive base salary

• Meal tickets - 35 RON per working day
• 2 Wellness hours per month plus a 274 RON gross monthly wellness allowance or the option to swap the wellness allowance for a 7Card subscription 
• 25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave 
• Company part-funded private health insurance and eye care allowance
• Life insurance (3 times base salary) 
• Company stock options package 
• Eligible for discretionary annual bonus
• Employee Assistance Programme - 24/7 helpline for your wellbeing
• Learning and development allowance of 1,730 RON annually 
• Hybrid way of working - we’re all in the office on Wednesdays and Thursdays
• Company provided breakfast & snacks on office days
• Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then
• Our own office space with a great working environment 
• You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste
• Committed team members with broad experience who share a common passion to build a world class business