Onboarding Data Technician

Role: Onboarding Data Technician 

Reports to: Onboarding Delivery Manager 

Location: UK (Hybrid working) 

Grid Edge is an award winning AI company specialising in the energy sector. We are the AI that is powering commercial buildings to net-zero. We're on a mission to significantly reduce carbon emissions from commercial buildings, and we're seeking a passionate Onboarding Data Technician to join our cause.

You'll be supported by a committed, high-performing team and equipped with the technology you need to succeed. If you're passionate about sustainability and eager to make a tangible impact, we'd love to hear from you.

As part of our company growth we are looking to appoint a Data Technician/Mapping Engineer to map our sites and build our models.  We spend our days dealing with energy data for some of the most interesting commercial building operators. You will be part of the team responsible for gathering and organising information about our customer sites. In this role, you’ll support the team extracting and managing data to help build energy management products for our customers. The Onboarding Data Technician role is critical in the delivery of carbon and energy reductions for and by our customers, it enables Grid Edge to operate. 

This is a high-paced, reactive role where you will be exposed to a wide range of business and commercial customers. This would suit an enthusiastic and pragmatic individual, with a will to learn and understand challenging concepts, someone who loves to take initiative, and thrives in a fast-paced and varied environment. We have a start-up culture and are looking to appoint someone who is a self-starter with a can-do attitude and good attention to detail.

How you will track your success: 

• Successful enablement of Grid Edge smart building solutions to time, cost and quality 
• Customer Onboarding CSAT

What you will do (Key Accountabilities): 

• Document the layout of buildings and energy infrastructure to provide a detailed map of the incoming data set that is tagged successfully to the standard Grid Edge standards. 
• Maintaining best practice tagging, and ensuring the data collection is accurate and validate
• Developing and maintaining the incoming data layer of the business
• Ensure data collection and labelling and tagging frameworks have been implemented correctly.
• Collaborate closely with other teams including Product Managers as well as with the wider technical team to ensure customer satisfaction. 

Key Skills and Experience: 

Essential 

• Experience and/or deep knowledge of building physics, particularly in relation to HVAC systems, energy and comfort criteria. Understanding the Built Environment.
• Experience with using CAD programmes.
• IT literate in MS Office, particularly Excel.
• A methodical and organised approach. 
• Excellent verbal and written communication skills. 
• Detail oriented 
• Able to size problems, communicate them really clearly and help prioritise. 
• Self-motivated, with a strong desire to succeed 
• Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment 
• Awesome team member. You know how to engage the relevant people to solve for problems and inspire people to take action

Nice to Have

• Knowledge of data modelling (Class Library) and industry standard data handover specifications (e.g. CFIHOS, BIM)
• Experience in structuring data outputs 
• Experience in facilities, building management or civil engineering (with buildings) 
• An interest or experience in the energy sector 
• Good general business acumen and commercial awareness 
• Experience communicating to different personality types, scenarios and managing high pressure scenarios. 
• A passion for technology and AI/ML and automation 
• Innovative and take risks to create new processes and create efficiencies 
• Comfortable in giving and receiving constructive feedback 
• Comfortable working in a startup-like environment
• Strong mathematics/physics/computer science background 
• Driving licence

Our Values 

• Responsible 
• Open Minded 
• Customer First 
• Honest

What You Get:

• Salary Range: up to £25,000 full-time equivalent salary, dependent on experience
• Hybrid working
• Regular connection events at our Birmingham Collaboration Hub
• 26 days of flexible holiday allowance
• Flexible working hours
• Enhanced parental and family leave policies
• Income protection, life assurance and Healthcare schemes
• Pension scheme
• Volunteering and sustainable policies and opportunities

We care for our employees as much as we care for the planet, embracing diversity as an inclusive employer. Everyone's welcome, everyone's respected, and that's how we roll. We are always looking for individuals who bring something different to the team. Even if you think you don’t meet all the requirements, please don’t be put off from applying. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. We are an equal opportunity employer and we welcome people from all backgrounds.

Our UK office is two minutes walk from New Street Station in Birmingham. Although we expect everyone to be able to get to the office, we encourage flexibility that accelerates our mission. After all, we have a planet to save. 

Please note that we will not be using agencies for this role, all applications will be dealt with directly.