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Office Manager
6 days ago
Full time role
Hybrid · London, England, GB
Why We Exist
At Raylo, we’re on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it’s simple and cost-effective - this is where we come in. Our technology platform powers the lease-and-reuse of devices, making them more sustainable, accessible, and affordable.
We’re building a category-defining marketplace, making premium tech available via subscription for both consumers and businesses. With over 100,000 subscribers in the UK - and growth accelerating - we’ve proven the demand for a smarter, more sustainable way to access technology.
Raylo is a profitable, B Corp-certified company, driven by purpose and backed by leading investors including NatWest, Channel 4 Ventures, Macquarie, Octopus Ventures, and Telefónica. We’re also proud of our industry-leading customer satisfaction, with an Excellent 4.5-star Trustpilot rating from over 7,500 reviews.
If you're looking to make a real impact and be part of a high-growth, mission-driven team, join us at Raylo. Together, we’re not just reducing waste - we’re shaping the future of technology in a way that’s smarter, more sustainable, and built to last.
Our Core Values
💡 Be deeply curious – We thrive on innovation through diverse approaches, views, and people.
👟 Walk in your customer’s shoes – To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.
🎯 Focus and execute – We have a big vision, but we believe in nailing the most important problems first.
💥 Be gritty – Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we’re a team through thick and thin.
What to Expect
As our London team continues to grow, we are looking for a dedicated onsite Office Manager to take ownership of all office management responsibilities and create a well-supported, engaging workplace. You will play a key role in ensuring a productive and organised environment, overseeing daily operations and managing office resources. Your role will contribute to team morale and efficiency, making sure the office is a great place to work.
What you'll do
- Office Operations – Manage day-to-day office activities with a strong onsite presence (4 days per week in the office).
- Facilities & Vendor Management – Oversee relationships with service providers and ensure the office environment remains productive.
- Resource & IT Management – Maintain office supplies, manage IT hardware setups/returns, and oversee general admin support.
- Event Coordination – Organise team meetings, office events, and company-wide initiatives.
- Travel & Scheduling Support – Assist with travel arrangements and calendar management for London-based teams.
- Point of Contact – Serve as the go-to person for all office-related queries, ensuring an efficient and well-supported workplace.
You'll succeed with
- Experience in Office Management – A background in managing office operations, administration, or similar roles.
- Strong Organisational Skills – Ability to multitask and manage competing priorities effectively.
- Communication & Stakeholder Management – Strong interpersonal skills to engage with all levels of the organisation, including senior leadership.
- Event Management Skills – Comfortable organising team events and company initiatives.
- Budget & Vendor Management – Experience overseeing office expenses and managing external service providers.
- Technical Proficiency – G-Suite proficient
- Basic IT Knowledge – Comfortable with setting up and managing IT equipment for the office.
We’re not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit.
Opportunities & Benefits
We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees.
+ Share in Raylo’s success – Stock options for all employees
+ Get the latest tech – Exclusive Raylo device lease for employees
+ 33 days off, your way – 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you
+ Invest in your growth – L&D budget to support the skills you value
+ Fast-track your career – Two performance reviews a year
+ Family-first policies – 5 months full pay for primary caregivers, 1 month for secondary caregivers
+ Save big on childcare – Workplace nursery scheme for major cost savings
+ Perks on perks – Perkbox membership with discounts & wellbeing benefits
+ Good times, guaranteed – Optional quarterly socials, plus summer & Christmas parties
Hiring Process
What’s next?
Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role for a Talent Screening call.
We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible.
If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know.
*As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process.
Diversity & Inclusion at Raylo
At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
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