The SF Climate Week 2025 calendar is now open! 🎉 Register for 200+ events now before they fill up.
Back

Correspondence Business Analyst I

5 days ago
Full time role
In-person · Houston, TX, US... more

Requisition ID:  86638 

NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy with our goal to reach Real Zero carbon emissions from our operations by 2045 while improving customer affordability and reliability. Are you interested in creating a cleaner environment for future generations? Join our world-class, innovative team today.

Position Specific Description

We are seeking an experienced and dynamic Correspondence Analyst to join our team. The ideal candidate will have experience in operations and a proven track record of leading projects successfully, with exceptional communication skills, and a passion for maintaining positive customer relationships.

 

Key Responsibilities:
•    Plan, lead, and execute projects aimed at optimizing processes and improving operational efficiency.
•    Develop project plans, set timelines, and manage resources effectively to ensure successful project completion.
•    Oversee and manage all aspects of daily operations, including receiving, sorting, and distributing incoming mail and packages, as well as preparing and processing outgoing mail.
•    Ensure compliance with company policies and postal regulations.
•    Utilize and maintain equipment such as postage meters, sorting machines, and scanners.
•    Collaborate with cross-functional teams and stakeholders to identify needs, gather requirements, and implement solutions.
•    Collect, analyze, and interpret data to identify trends, inefficiencies, and opportunities for improvement.
•    Create and present reports on activities, key metrics, and project progress to management.
•    Provide guidance and support to staff, fostering a collaborative and efficient team environment.
•    Address and resolve any issues or concerns related to operations promptly and effectively.
 

Preferred Qualifications:
•    Strong project management skills, with a proven track record of leading and successfully completing projects.
•    Excellent analytical skills, with the ability to interpret data and make data-driven decisions.
•    Proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting.
•    Strong communication and interpersonal skills, with the ability to interact effectively with team members, stakeholders, and vendors.
•    High level of attention to detail and commitment to accuracy.
 

Job Overview

Employees in this role are responsible for billing and customer support activities for new and existing customers.

Job Duties & Responsibilities

Under general supervision:

  • Provides timely and quality billing, new service set-up, customer care, collections, and back office functions
  • Compiles information from multiple sources and coordinates reports requiring preparation or calculations
  • Provides reconciliation, control functions, analysis and examination of data
  • Performs other job-related duties as assigned

Required Qualifications

  • High School Grad / GED
  • Experience: 2+ years

Preferred Qualifications

  • None

 

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

 

Employee Group:  Non Exempt
Employee Type:  Full Time
Job Category:  Administrative/Clerical
Organization:  Gexa Energy, LP 
Relocation Provided:  No

 

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

 

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

 

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

 

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

.

#LI-FB1 

Subscribe