Location:Alamo, Tennessee, United States of AmericaJob ID: R0102419Date Posted:2025-08-19Company Name:HITACHI ENERGY USA INCProfession (Job Category):IT, Telecom &amp; InternetJob Schedule: Full timeRemote:NoJob Description:Are you passionate about technology and thrive in hands-on environments? Join Hitachi Energy as an IT/OT Specialist and become a key player in driving digital transformation across our factory operations. In this role, you’ll be at the intersection of IT and OT, supporting both office and shop floor technologies, and contributing to cybersecurity efforts that protect our critical infrastructure. You’ll work in a collaborative, innovative environment where your expertise directly impacts operational excellence and safety.Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.This is more than a support role—it’s a chance to be part of a global team that’s shaping the future of energy. If you’re ready to grow your career with a company that values innovation, inclusion, and continuous improvement, we’d love to hear from you.How you'll make an impact<ul><li>Provide onsite IT support for factory-owned and managed assets.</li><li>Support end users and maintain IT equipment in collaboration areas.</li><li>Execute cybersecurity tasks for IT/OT assets as a first responder.</li><li>Maintain and troubleshoot shop floor technologies like kiosks, scanners, and vendor machines.</li><li>Monitor and report abnormal OT system behavior.</li><li>Install and configure security patches on critical assets.</li><li>Collaborate with vendors to ensure secure system configurations.</li><li>Implement security measures under guidance from global cybersecurity teams.</li></ul>Your background<ul><li>Formal qualification or apprenticeship in Information Technology.</li><li>Minimum 2 years of professional IT support experience.</li><li>Proactive, solution-oriented, and self-driven.</li><li>Familiarity with ServiceNow, MS Office 365, Windows, iOS.</li><li>Knowledge of ITIL 4 and Lean Six Sigma methodologies preferred.</li></ul>More about us<ul><li>At Hitachi Energy, we’re committed to powering a sustainable future through innovation and collaboration.</li><li>You’ll be part of a diverse, inclusive team with opportunities to grow, learn, and lead.</li><li>We offer global career paths, continuous development, and a culture that values your voice.</li></ul>Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities <h2>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website.  Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2></h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

IT/OT Specialist - Factory Operations

Location:Alamo, Tennessee, United States of AmericaJob ID: R0102419Date Posted:2025-08-19Company Name:HITACHI ENERGY USA INCProfession (Job Category):IT, Telecom &amp; InternetJob Schedule:&nbsp;Full timeRemote:NoJob Description:Are you passionate about technology and thrive in hands-on environments? Join Hitachi Energy as an IT/OT Specialist and become a key player in driving digital transformation across our factory operations. In this role, you’ll be at the intersection of IT and OT, supporting both office and shop floor technologies, and contributing to cybersecurity efforts that protect our critical infrastructure. You’ll work in a collaborative, innovative environment where your expertise directly impacts operational excellence and safety.Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.This is more than a support role—it’s a chance to be part of a global team that’s shaping the future of energy. If you’re ready to grow your career with a company that values innovation, inclusion, and continuous improvement, we’d love to hear from you.How you'll make an impact<ul><li>Provide onsite IT support for factory-owned and managed assets.</li><li>Support end users and maintain IT equipment in collaboration areas.</li><li>Execute cybersecurity tasks for IT/OT assets as a first responder.</li><li>Maintain and troubleshoot shop floor technologies like kiosks, scanners, and vendor machines.</li><li>Monitor and report abnormal OT system behavior.</li><li>Install and configure security patches on critical assets.</li><li>Collaborate with vendors to ensure secure system configurations.</li><li>Implement security measures under guidance from global cybersecurity teams.</li></ul>Your background<ul><li>Formal qualification or apprenticeship in Information Technology.</li><li>Minimum 2 years of professional IT support experience.</li><li>Proactive, solution-oriented, and self-driven.</li><li>Familiarity with ServiceNow, MS Office 365, Windows, iOS.</li><li>Knowledge of ITIL 4 and Lean Six Sigma methodologies preferred.</li></ul>More about us<ul><li>At Hitachi Energy, we’re committed to powering a sustainable future through innovation and collaboration.</li><li>You’ll be part of a diverse, inclusive team with opportunities to grow, learn, and lead.</li><li>We offer global career paths, continuous development, and a culture that values your voice.</li></ul>Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities <h2>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. &nbsp;Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2></h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2>

IT/OT Specialist - Factory Operations

About the Job

About the Company

HITACHI ENERGY

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