We are currently looking for a new colleague to lead Remote Channels Unit in B2C Sales &amp; Service department of the Ignitis. If that speaks to you, we’d be happy to welcome you to our team!Take YOUR part in #EnergySmart!You will contribute to green and secure energy ecosystem creation by: <ul><li>Leading and inspiring a team of leaders within the Remote channels unit, fostering a culture of excellence and innovation</li><li>Developing and implementing a comprehensive remote channels strategy that aligns with business goals and enhances customer engagement</li><li>Performing effective people management, including hiring, goal setting, conducting one-to-ones, performance reviews, coaching, and supporting career development for team members</li><li>Collaborating with stakeholders across various departments to understand their needs, aligning priorities, and ensuring seamless integration of remote communication solutions</li><li>Monitoring and analyzing performance metrics to drive continuous improvement and operational excellence</li><li>Establishing strong partnerships with external partners and key stakeholders to ensure synergy and alignment between all parts</li><li>Evaluating and adopting AI technologies to enhance communication capabilities and customer satisfaction</li></ul>

Ignitis Group is a renewables-focused integrated utility.
The group&rsquo;s core activities include power and heat production and supply, power and natural gas trading and distribution, and power system maintenance and development. The development of green energy is a priority for Ignitis Group with an aim to become the region&rsquo;s main competence center for new energy and a leader in distributed energy solutions in the Baltic Sea region and beyond. Group companies operate in Lithuania, Latvia, Estonia, Poland and Finland. Group innovation fund invests in energy startups in the UK, Norway and France.

HEAD OF REMOTE CHANNELS UNIT (F/M/D)

We are currently looking for a new colleague to lead Remote Channels Unit in B2C Sales &amp; Service department of the Ignitis. If that speaks to you, we’d be happy to welcome you to our team!Take YOUR part in #EnergySmart!You will contribute to green and secure energy ecosystem creation by: <ul><li>Leading and inspiring&nbsp;a team of leaders within the Remote channels unit, fostering a culture of excellence and innovation</li><li>Developing and implementing a comprehensive remote channels strategy that aligns with business goals and enhances customer engagement</li><li>Performing effective people management, including hiring, goal setting, conducting one-to-ones, performance reviews, coaching, and supporting career development for team members</li><li>Collaborating&nbsp;with stakeholders across various departments to understand their needs, aligning priorities, and ensuring&nbsp;seamless integration of remote communication solutions</li><li>Monitoring and analyzing&nbsp;performance metrics to drive continuous improvement and operational excellence</li><li>Establishing strong partnerships with external partners&nbsp;and key stakeholders to ensure synergy and alignment between all parts</li><li>Evaluating&nbsp;and adopting AI&nbsp;technologies to enhance communication capabilities and customer satisfaction</li></ul>

HEAD OF REMOTE CHANNELS UNIT (F/M/D)

About the Job

About the Company

Ignitis group

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