Senior Manager, Salesforce Implementation

ABOUT GENERATE CAPITAL

Generate Capital is a leading investment and operating platform for sustainable infrastructure. Founded in 2014, Generate has been accelerating the Infrastructure Revolution for years, partnering with pre-eminent innovators with a diversified fleet of over 2,000 sustainable infrastructure assets, serving more than 1000 customers and communities. We are the one-stop shop for technology companies, developers and integrators for capital and help to deploy sustainable infrastructure and for customers to meet resilience, decarbonization and cost savings goals.

Climate change, and the related resource challenges of food insecurity, energy poverty, and water scarcity, require an unrelenting focus on delivering solutions at the urgency and scale required. At Generate, we believe that we can solve the world’s most pressing resource issues by taking a systems-level approach, one that has the appropriate time horizon and the financial, operational and human capacity to comprehensively address the challenges before us. We recognize that our stakeholder alignment is our license to operate: customers, communities, innovators, developers, employees, capital partners and the planet all must win.

We do work others can’t. Generate is the long-term, flexible, operationally capable, and values-driven partner for pioneering project developers and solutions providers, offering an empathetic and experienced approach to solving the world’s most important problems.

Joining Generate is an opportunity to help build a cutting-edge, values-driven organization that is redefining the economics of sustainable infrastructure. At Generate we take a long-term approach to our people and are committed to building a diverse, equitable, and empathetic workforce that is willing to roll up our sleeves and do what it takes to get infrastructure projects built. We integrate our values – integrity, collaboration, excellence, intellectual honesty, and accountability – at all levels, in all of our decisions. Certified as a Great Place to Work, Generate offers employees a collaborative culture, opportunities for personal growth and exposure to ongoing learning opportunities.

What you can expect from us:

• The ability to truly “do well by doing good”; indeed, we really are changing the world
• An opportunity to help build a cutting edge, values-driven organization that is leading the Resource Revolution and redefining the economics of distributed, sustainable infrastructure
• The integration of our values – integrity, collaboration, excellence, intellectual honesty, and accountability – at all levels and with our many stakeholders
• An opportunity for entrepreneurship and leadership in building out and managing the company’s operational infrastructure and the teams to support it
• A commitment to your professional development, ongoing learning opportunities, and overall growth as a person
• The ability to work with a team with decades of collective experience financing and managing billions of dollars of sustainable infrastructure, leading successful startups, and growing great people
• Competitive pay and benefits

ABOUT THE POSITION

We are looking for an energetic, process driven, and detail-oriented Salesforce Product Owner to join the Generate Capital team.  You will be the business and technical owner for the day-to-day management, operations, and administration of the Salesforce platform. Critically, you will also be responsible for developing a vision for how the platform can continue to support Generate‘s growth. In addition to driving the development of our technology ecosystem, you will be leading cross-functional projects optimize business process and to help the organization scale efficiently and intelligently. 

To be effective in this role, you will need to have excellent technical and communication skills, a proficiency in engineering Salesforce-based solutions to core business processes, the ability to work in a fast-paced environment, and the desire to be highly esteemed leader and talent manager.  

What you will be doing at Generate Capital as the Senior Manager, Salesforce Implementation

• Work with business leadership to gather and prioritize requirements and implement new processes and enhancements to existing functionality 
• Strong problem-solving skills. Ability to think through various scenarios, understand the impact on our org, and then both provide and flawlessly execute recommendations with high attention to detail 
• Keep up to date with Salesforce releases, features, and best practices. Make recommendations to management regarding implementation as appropriate 
• Be hands-on with all administrative functions including user account maintenance, reports and dashboards, workflows, process builders, etc.  You will own our Salesforce org and implementation 
• Evaluate, select, implement, and integrate other technology tools into an overall business solution 
• Develop a team of Salesforce professionals that will grow as the business expands 
• Manage external Salesforce consulting resources and contractors 

Candidate qualifications & core characteristics:

• A demonstrated passion for, or commitment to, our mission
• Analytically strong with A+ written and verbal communications skills 
• A self-motivated Salesforce enthusiast who thrives in a fast-paced environment 
• Able to manage multiple Salesforce initiatives simultaneously 
• Salesforce Lightning, Process Builders and Visual Flow experience 
• Experience with installing and configuring Salesforce AppExchange packages 
• Experienced with all phases of the system development life cycle 
• Strategic thinking and tactical project planning/management skills 
• Proven track record of working with leadership teams to implement complex business requirements within Salesforce and third-party applications 
• 4+ years of experience working as a Salesforce Administrator 
• Familiarity with Apex, Visualforce, and Lightning Components 
• Salesforce Advanced Admin Certification (preferred) 
• Salesforce Platform App Builder or Developer Certification (preferred) 
• Unimpeachable integrity and glowing references
• Outstanding communication and interpersonal skills, including empathy, intuition, and listening as well as strong writing, editing, and basic design skills.
• High level of self-awareness and humility, with excitement about confronting uncomfortable situations or new challenges
• Intellectual agility, curiosity, and creativity; problem-solving is your default mode
• Entrepreneurial spirit: flexibility, comfort with risk, recognition that “perfect can be the enemy of the good”